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Granbell Hotel Otaru

3.0 star property

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Photo gallery for Granbell Hotel Otaru

Bar (on property)
Bar (on property)
Sauna
Restaurant
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room - Non-Smoking

Free WiFi, bed sheets

Superior Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Living area

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Accessible Room - Non-Smoking

Free WiFi, bed sheets

Accessible Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Suite - Non-Smoking

Living area

Corner Suite - Non-Smoking

  • Sleeps 4

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 427 reviews
The price is €59
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About this property

Granbell Hotel Otaru

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Other amenities include self parking, laundry facilities, and a 24-hour front desk.
Granbell Hotel Otaru offers 159 air-conditioned accommodations with hair dryers. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Granbell Hotel Otaru, you're just a quick walk from Otaru Canal. Features include a restaurant, a bar, and a rooftop terrace.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a rooftop deck
  • Steps from Otaru Canal and Sakaimachi Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A rooftop terrace, a vending machine, and laundry facilities are also featured at Granbell Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

Granbell Hotel Otaru has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Lift (110 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 78 reviews
Rating 8 - Good. 19 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

8/10 Good

Yuen Ting

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Stayed 1 night in Dec 2025

10/10 Excellent

??

Stayed 1 night in Dec 2025

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

NDSL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連，睡不好；但早餐好吃。
Stayed 1 night in Dec 2025

4/10 Poor

Kuniko

Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い？ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が１階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Stayed 1 night in Dec 2025

10/10 Excellent

Mica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Stayed 1 night in Nov 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

10/10 Excellent

yu wen

Liked: Cleanliness, staff & service, amenities
櫃檯服務親切，客房有設計感 ，光線充足 ，空調舒適 ，泡湯池和頂樓咖啡酒吧氣氛好。早餐餐點好吃有質感
房間內部
頂樓酒吧俯瞰
咖啡酒吧座位區
Stayed 1 night in Dec 2025

10/10 Excellent

ShinJae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
Stayed 2 nights in Dec 2025

10/10 Excellent

TATSUHIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Haduki

Stayed 1 night in Aug 2025

8/10 Good

Kai Man

Stayed 1 night in Nov 2025

10/10 Excellent

hatuki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。 また利用したいです。
Stayed 2 nights in Nov 2025

10/10 Excellent

Mijeong

Stayed 1 night in Nov 2025

10/10 Excellent

SHENG WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025

8/10 Good

siu ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久，大堂擺放行李車，影響觀感，房間裝修非常好👍，可惜只有暖氣，對於外地人不一定能習慣，太焗了，窗應該不能開，我只有關掉才可以睡，早餐也不錯，很多款式選擇
頂樓餐廳酒吧環境舒適，夜景好舒服
Stayed 1 night in Nov 2025

10/10 Excellent

Tomoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした！ 同じ最上階にあるBARからの見晴らしが最高でした！
Stayed 2 nights in Nov 2025

8/10 Good

Hiroaki

Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Stayed 1 night in Nov 2025

10/10 Excellent

Dajeong

Stayed 1 night in Oct 2025

10/10 Excellent

iku

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
Stayed 1 night in Nov 2025