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Hotel Torifito Otaru Canal

4.0 star property

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Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Exterior
Moderate Twin Room
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪2 min walk‬
  • Otaru Music Box Museum
    ‪15 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room for 4 People

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room for 1 Person

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

Room amenity

Japanese Style TATAMI Superior Twin Room for 2 People

  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room for 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Moderate Twin Room

Moderate Twin Room

Moderate Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 2 People

Superior Twin Room for 2 People

Superior Twin Room for 2 People

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 3 People

  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel Torifito Otaru Canal

Hotel with a restaurant, a quick walk to Otaru Canal
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Torifito Otaru Canal offers 128 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Our customers tell us they can't get enough of the helpful staff at Hotel Torifito Otaru Canal. During your stay, you're just a quick walk from Otaru Canal. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Otaru Canal and 14 minutes by foot from Otaru Music Box Museum
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Torifito Otaru Canal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Hotel Torifito Otaru Canal has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Hotel Torifito Otaru Canal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1005 reviews
Rating 8 - Good. 310 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice onsen. I couldn’t ask more from a hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jong kon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Yui Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable, airport bus stops at the Hotel Lobby, walking distance to the ferry
Stayed 2 nights in Feb 2025

10/10 Excellent

Mei Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, functional and clean room, hotel looks modern and new
Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to the canal, Otaru Station, dining options and the main shopping street. Breakfast is a great selection of local specialties. Staff are attentive and professional.
Stayed 7 nights in Feb 2025

8/10 Good

Glen, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
We used Otaru as a base for skiing to Sapporo Teine and Kiroro. Good location for Otaru activities and restaurants. A warning to people that snow is not removed for sidewalks and makes walking terrible especially if you don’t have snow boots. Some people wear ice spikes that help.
Stayed 5 nights in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, organised and wonderfully helpful staff, easy access when using public transport and booked transport to ski .
Stayed 7 nights in Feb 2025

8/10 Good

Ong Beng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

BEE CHOO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very near the Otaru cancel. There is onsen, even though is the simple one, but it is good enough.
Stayed 2 nights in Jan 2025

8/10 Good

Kelvin

Stayed 2 nights in Jan 2025

6/10 Okay

bobbie

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Jan 2025

8/10 Good

Suknirun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal.
Stayed 2 nights in Dec 2024

6/10 Okay

Iris

Travelled with family
Disliked: Staff & service, amenities
We arrived at noon and they advised that checkin is only available at 3pm. For us to request for them to speed up the cleaning so that we can checkin at 2pm, it will cost 1000 or 1500 yen. Though we drove and offered to pay for parking, they insisted we can only park from 3pm onwards due to it being the hotel policy. Our car was waiting by the carpark gantry and knowing that we had several suitcases, they dis not offer to even allow us to drive in and offload our suitcases, except that we can offload it by the side of the road. The intern (wearing a badge) advised that breakfast has different seatings and advised that the popular timing of 8am is no longer available but when we next check with another staff a few hours later, they were able to offer us 8am. The room is exceptionally small with no wardrobe or hangars. Ideal for 1 night’s stay. Otherwise, good to opt for other hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Khay Ong

Stayed 1 night in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious

Good value, pleasant service, great location and spacious room.
Stayed 1 night in Dec 2024

8/10 Good

Byeongju

Travelled with family
Liked: Cleanliness, staff & service, amenities
깔끔하고 한국어 하시는 스탭이 있음. 조식도 좋음
Stayed 1 night in Dec 2024