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Hotel JAL City Sapporo Nakajima Park

4.0 star property

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Photo gallery for Hotel JAL City Sapporo Nakajima Park

Public bath
Exterior
In-room safe, blackout curtains, soundproofing, free WiFi
Lobby
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-25 Minami 8 Nishi 3, Chuo, Sapporo, Hokkaido, 064-0808
  • Place, Nakajima Park
    ‪3 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Place, Nijo Market
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Twin Connecting Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Connecting Room

  • Sleeps 4

View all photos for Moderate Queen Room

In-room safe, blackout curtains, soundproofing, free WiFi

Moderate Queen Room

  • Sleeps 2

View all photos for Moderate Twin Room

In-room safe, blackout curtains, soundproofing, free WiFi

Moderate Twin Room

  • Sleeps 2

View all photos for Moderate Double Room, Non Smoking

A hotel room with a large bed, a small desk, a chair, a TV, and a window with curtains.

Moderate Double Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Twin Room, Non Smoking

A hotel room with two beds, a desk, and a chair.

Moderate Twin Room, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Room (Superior), 4 Single Beds, Non-Smoking

Connecting Room (Superior), 4 Single Beds, Non-Smoking

Connecting Room (Superior), 4 Single Beds, Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Universal Design Twin Room

In-room safe, blackout curtains, soundproofing, free WiFi

Universal Design Twin Room

  • Sleeps 2

View all photos for Superior Twin Room 28sqm, Non Smoking (for 3 guests with Sofa bed)

Superior Twin Room 28sqm, Non Smoking (for 3 guests with Sofa bed)

Superior Twin Room 28sqm, Non Smoking (for 3 guests with Sofa bed)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking

Superior King Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Run Of House With Window

Coffee and/or coffee maker

Run Of House With Window

  • Sleeps 1

View all photos for Superior Twin Room / 28㎡ / Non-smoking / 3 People / 1 Sofa Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Room / 28㎡ / Non-smoking / 3 People / 1 Sofa Bed

  • Sleeps 3

View all photos for Superior King Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior King Room

  • Sleeps 2

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Exterior
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Sapporo City Centre
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,472 reviews
The price is €53
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About this property

Hotel JAL City Sapporo Nakajima Park

A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hotel JAL City Sapporo Nakajima Park offers 211 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Sapporo hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at Hotel JAL City Sapporo Nakajima Park. During your stay, you're just a quick walk from Nakajima Park. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute walk from Nakajima Park and 11 minutes by foot from Tanukikoji Shopping Street
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel JAL City Sapporo Nakajima Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
CAFE CONTRAIL - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • A restaurant

Restaurants on site

  • CAFE CONTRAIL

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel JAL Nakajima Park
JAL City Sapporo Nakajima Park
JAL Nakajima Park
Hotel Hotel JAL City Sapporo Nakajima Park Sapporo
Sapporo Hotel JAL City Sapporo Nakajima Park Hotel
Hotel Hotel JAL City Sapporo Nakajima Park
Hotel JAL City Sapporo Nakajima Park Sapporo
Jal City Sapporo Nakajima Park
Hotel JAL City Sapporo Nakajima Park Hotel
Hotel JAL City Sapporo Nakajima Park Sapporo
Hotel JAL City Sapporo Nakajima Park Hotel Sapporo

Hotel JAL City Sapporo Nakajima Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1016 reviews
Rating 8 - Good. 259 out of 1016 reviews
Rating 6 - Okay. 39 out of 1016 reviews
Rating 4 - Poor. 11 out of 1016 reviews
Rating 2 - Terrible. 6 out of 1016 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

SHRI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, room are spacious, good location
Stayed 3 nights in Feb 2026

8/10 Good

Oishi

Liked: Staff & service, amenities
テーブルの脚、ベッド上のさんに埃が目立ち清掃員の甘さが目立った。 フロントに説明をしたが翌日はきれいにしてありフロントからも改めて釈明のコメントをもらった。 対応はよかった。
Stayed 2 nights in Feb 2026

8/10 Good

Cameron

Stayed 4 nights in Feb 2026

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was wonderful, we have loved the breakfast!
Stayed 3 nights in Feb 2026

10/10 Excellent

Fumiyoshi, Meguro

Stayed 2 nights in Jan 2026

10/10 Excellent

Kunihiko

Stayed 1 night in Jan 2026

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, amenities
very good. everything
Stayed 1 night in Jan 2026

10/10 Excellent

SIHEON

Stayed 4 nights in Jan 2026

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, amenities were fantastic - rooms and spa spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Weifu

Stayed 3 nights in Jan 2026

10/10 Excellent

Quinn

Stayed 4 nights in Jan 2026

10/10 Excellent

Ira

Stayed 2 nights in Jan 2026

10/10 Excellent

RIE

Liked: Cleanliness, staff & service, amenities
スタッフさんのご対応がとてもありがたかったです。長期滞在ということもあり、なれない地域でのホテルでの滞在に少し不安がありましたが、チェックインをご担当くださった「あべさん」をはじめとてもご丁寧なご対応をいただき、安心して過ごすことができました。本当に感謝しています！ありがとうございました。
Stayed 5 nights in Jan 2026

10/10 Excellent

Ira

Stayed 1 night in Jan 2026

10/10 Excellent

SUNG KI

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very clean and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The onsen is fantastic and the location was very central. The staff were very polite and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Kuang Ming Eugene James

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the breakfast was superb!! The breakfast staff were very polite as the usual Japanese standards...always love going back to Japan because of the way Japanese people treat us...
Stayed 5 nights in Jan 2026

10/10 Excellent

Siu Chung Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to subway station and a number of convenient stores, nice breakfast, helpful staff
Stayed 7 nights in Dec 2025

8/10 Good

Mika

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was great. The great point was connection roomers were guaranteed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Serene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Great location near shopping area. The onsite onsen is the best!
Stayed 3 nights in Dec 2025

4/10 Poor

Kevin

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My wife and I stayed at this hotel from Dec 12–17. The room was spacious compared to typical Tokyo hotels, which was a positive. However, we were very disappointed with the housekeeping standards. Late one evening, my wife discovered blood stains on the mat underneath the bedsheet. Although the sheet itself was clean, this was unsanitary and unprofessional. I reported it to the front desk around 11:00 PM, but was told housekeeping was closed and the mat could only be replaced the next morning. While it was eventually replaced, we were forced to sleep on a visibly blood-stained mat for the night, which was unacceptable. We also encountered an issue with breakfast pricing. Breakfast was advertised at 2400 yen per person, but we were charged 3200 yen instead. The cash register and hotel website still displayed the old price, which felt misleading. The hotel needs to be more transparent and update its pricing information. Overall, while the room size was good, cleanliness issues and poor handling of guest concerns negatively impacted our stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

chatiwat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean big and new
Stayed 5 nights in Dec 2025

10/10 Excellent

Jian Feng

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pleasant surprise to find a public bath in a hotel situated in the city. Clean and relaxing area for after-bath popsicle. Hotel is walking distance to Nakajima Park where the children had fun playing snow. Room and lobby is clean. Even if parking is full, there is a public car park just opposite the hotel where you can park and get discounted parking from the hotel. Highly recommended hotel and definitely value for money!
Stayed 4 nights in Dec 2025