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Jozankei Tsuruga Resort Spa MORI no UTA

4.0 star property

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Photo gallery for Jozankei Tsuruga Resort Spa MORI no UTA

Public bath
Lobby
Premium bedding, in-room safe, desk, free WiFi
Cocktail bar, garden views, open daily
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
3-192 Jozankei-onsen-higashi Minami-ku, Sapporo, Hokkaido, 061-2302
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Hot Spring
    ‪1 min drive‬
  • Place, Hokkaido Shrine
    ‪40 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪52 min drive‬

Room options

View all photos for Japanese & Western style Room, Non Smoking

Japanese & Western style Room, Non Smoking

Japanese & Western style Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Cottage With Open Air Bath (Maximum Five People)

Premium bedding, in-room safe, desk, free WiFi

Cottage With Open Air Bath (Maximum Five People)

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Private Hot Stone Sauna, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Deluxe Twin Room with Private Hot Stone Sauna, Non Smoking

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Japanese & Western Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Deluxe Japanese & Western Room, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Cottage, Multiple Beds with Private Open-Air Hot Spring, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Cottage, Multiple Beds with Private Open-Air Hot Spring, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Cottage, 2 Single Beds with Private Open-Air Hot Spring, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Cottage, 2 Single Beds with Private Open-Air Hot Spring, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room

Premium bedding, in-room safe, desk, free WiFi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Japanese And Western Style Room

Premium bedding, in-room safe, desk, free WiFi

Deluxe Japanese And Western Style Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Jozankei Tsuruga Resort Spa MORI no UTA

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, massage/treatment rooms, and concierge services.
Jozankei Tsuruga Resort Spa MORI no UTA offers 54 accommodations with DVD players and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Our customers tell us they can't get enough of the overall property condition at Jozankei Tsuruga Resort Spa MORI no UTA. During your stay, you're just a quick walk from Jozankei Hot Spring. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at MORI BUFFET, a buffet restaurant with garden views
  • Treat yourself to aromatherapy, Thai massages, or facials at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs and a steam room
  • 0.2 mi (0.3 km) from Jozankei Hot Spring and 12.3 mi (19.8 km) from Makomanai Sekisui Heim Ice Arena
Jozankei Tsuruga Resort Spa MORI no UTA offers its guests a full-service spa, hot springs, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Jozankei Tsuruga Resort Spa MORI no UTA. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

MORI BUFFET - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
MORI BAR - This cocktail bar overlooks the garden. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • MORI BAR
  • MORI BUFFET

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Jozankei Tsuruga Resort Spa MORI no UTA
Jozankei Tsuruga Resort Spa MORI no UTA Sapporo
Jozankei Tsuruga Spa MORI no UTA
Jozankei Tsuruga Spa MORI no UTA Sapporo
Jozankei Tsuruga Resort Spa MORI no UTA Sapporo
Jozankei Tsuruga Spa MORI no UTA Sapporo
Jozankei Tsuruga Spa MORI no UTA
Hotel Jozankei Tsuruga Resort Spa MORI no UTA Sapporo
Sapporo Jozankei Tsuruga Resort Spa MORI no UTA Hotel
Hotel Jozankei Tsuruga Resort Spa MORI no UTA
Jozankei Tsuruga Mori No Uta
Jozankei Tsuruga Mori No Uta
Jozankei Tsuruga Resort Spa MORI no UTA Hotel
Jozankei Tsuruga Resort Spa MORI no UTA Sapporo
Jozankei Tsuruga Resort Spa MORI no UTA Hotel Sapporo

Jozankei Tsuruga Resort Spa MORI no UTA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 356 reviews
Rating 8 - Good. 83 out of 356 reviews
Rating 6 - Okay. 16 out of 356 reviews
Rating 4 - Poor. 5 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kok Pun

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay but not impressed by the dinner and breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

nammi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are super helpful. Nice decor with relaxing spa. Great place to stay.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Tak Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, the breakfast is very good. The staff is very nice!
Verified

8/10 Good

Kian Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Food was above average. Surrounding exceptionally quiet. Hotel was very well maintained even though its tired looking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable place.

Traditional style onsen hotel. Onsen is spacious.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plave
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish it was closer

What a very nice place to stay. Onsen was large and very nice. Food was exceptional. Service was outstanding. Overall, a great place to stay in Jozankei
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Genesius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Lovely walks around Jozankei area. Please book your pick up 5 days in advance (so no need to lug baggage in the snow)
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxin
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jae-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in May 2023
Verified

6/10 Okay

FRANSISCA

Liked: Cleanliness, staff & service
The reception lady spoke english very well & very polite. The property was a bit dated but very boutique. For AUD850 per night I would expect a better buffet. No crab and not much food. It was serene with live music at time. However I stayed in way better resort with this price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food

Room is spacious though facilities in room is just up to standard. Other than the room all other facilities and decorations in hotel are all great, especially food in buffer dinner and breakfast. Excellent taste and presentation.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Genhua

Liked: Cleanliness, staff & service, property conditions & facilities
It is good. Goond buffet.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Chien-Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very nice
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

YUNJONG

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

WAI WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The environment and the decoration are excellent. We have decent buffet in Mauri restaurant, how do you recommend to try the seafood scallop, pizza and the steak from Hokkaido. The Onsen (hot spring) provide a relaxing environment, prefect temperature, clean and tidy place. The room is not very big, but very user friendly. We stay in a Mix Japanese style room
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Keng Hoe

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Tsuruga resort and Shikotsu and thought the brand should provide us with assurance that it will be a nice stay. We were not proven wrong. The environment was fantastic and the food was great (half board). However this is an older property and thus not as modern looking as the one at Shikotsu. I am sure to check out other Tsuruga resorts on the island.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

HUI CHEN

Liked: Cleanliness, staff & service, amenities
一級棒的服務品質
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mika

Liked: Cleanliness, amenities, property conditions & facilities
ビュッフェの種類が沢山ありすぎて全種類食べたい程どれも美味しかったです。 スタッフの方も丁寧に対応して頂き良かったです。定山渓に来た時はまたここに泊まりたいです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUNICHI

Liked: Cleanliness, amenities, property conditions & facilities
最高に良いの一言に尽きる。バスが予約取れなくてチェックアウト過ぎても、快適なロビーで時間まで待たせてくれるし暖炉もあるし感謝です。
BARあります
超パウダースノー
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jeongho

Liked: Cleanliness, staff & service, amenities
온천, 식사, 직원 등
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ahin

Liked: Staff & service
Disliked: Cleanliness
아침식사는 아주 좋았어요 전체적으로 노후된 느낌
Stayed 1 night in Dec 2025
Verified

8/10 Good

dong wook

Liked: Cleanliness, staff & service, amenities
깨끗한방이지만 너무 오래된느낌의방이였고 생각보다 온천 종류도 적어서 너무기대가컸던것같아요 하지만 식사는 아주좋았어요
Stayed 1 night in Dec 2025