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Keio Plaza Hotel Sapporo

4.5 star property

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Photo gallery for Keio Plaza Hotel Sapporo

Exterior
Premier Large Twin Room, Non Smoking
[Plaza Floor] Plaza Corner King (Suite Style)
Lobby
Daily buffet breakfast (JPY 4000 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Odori Park
    ‪9 min walk‬
  • Place, Sapporo Clock Tower
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Premier Single Room

Premium bedding, in-room safe, individually decorated

Premier Single Room

  • Sleeps 1

View all photos for Premier Large Twin Room

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room

  • Sleeps 2

View all photos for Comfort Single Room

Premium bedding, in-room safe, individually decorated

Comfort Single Room

  • Sleeps 1

View all photos for Superior Queen Room

Premium bedding, in-room safe, individually decorated

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Superior Large Twin Room

Superior Large Twin Room

Superior Large Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking

Premier King Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Room

Premium bedding, in-room safe, individually decorated

Premier Queen Room

  • Sleeps 2

View all photos for Premier King Room

Premium bedding, in-room safe, individually decorated

Premier King Room

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, in-room safe, individually decorated

Accessible Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Comfort Queen Room

Premium bedding, in-room safe, individually decorated

Comfort Queen Room

  • Sleeps 2

View all photos for Comfort Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Deluxe Twin Room

  • Sleeps 3

View all photos for Premier Twin Room

Premium bedding, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

Premier Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Premium bedding, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2

View all photos for Standard Family Room

Premium bedding, in-room safe, individually decorated

Standard Family Room

  • Sleeps 4

View all photos for Standard Triple Room

Premium bedding, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3

View all photos for Superior Large Twin Room

Premium bedding, in-room safe, individually decorated

Superior Large Twin Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3

View all photos for Standard Large Twin Room

Premium bedding, in-room safe, individually decorated

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • Sleeps 2

View all photos for Premier Double Room

Premium bedding, in-room safe, individually decorated

Premier Double Room

  • Sleeps 2

View all photos for Plaza Corner King (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Corner King (suite Style)

  • Sleeps 3

View all photos for Plaza King (view Bath Suite Style)

Premium bedding, in-room safe, individually decorated

Plaza King (view Bath Suite Style)

  • Sleeps 2

View all photos for Plaza Twin (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Twin (suite Style)

  • Sleeps 2

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, individually decorated

Comfort Quadruple Room

  • Sleeps 4

View all photos for Premier Quadruple Room

Premium bedding, in-room safe, individually decorated

Premier Quadruple Room

  • Sleeps 4

View all photos for Comfort Large Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room

  • Sleeps 2

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Exterior
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About this property

Keio Plaza Hotel Sapporo

Luxury hotel with a 24-hour front desk and a restaurant
Hit the slopes and relax with Keio Plaza Hotel Sapporo's amenities, which include a bar/lounge and complimentary wireless internet access.
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at Keio Plaza Hotel Sapporo. During your stay, you're just a quick walk from Hokkaido University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Hokkaido University and Odori Park
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Glass Seasons - This buffet restaurant serves breakfast and lunch.
MIYAMA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
YAMANAMI - Onsite fine-dining restaurant. Open daily.
AKIZU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Reviews

Keio Plaza Hotel Sapporo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 695 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

8/10 Good

Tezen

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mingdong

Stayed 2 nights in Jul 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Jul 2025

8/10 Good

Ching Ching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Hotel is about 400m walk from Sapporo station. Rooms are clean and well maintained. It has a pool and a gym but hotel guests pay a fee to use.
Stayed 2 nights in Jul 2025

6/10 Okay

Janelle

Travelled with family and small children
Disliked: Staff & service, amenities
Room was just ok, bed and pillows were hard and uncomfortable, hotel felt old, awkward encounters with staff and they didn't know English so it was confusing. They only gave us 4 pillows in our room for 5 people.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2025

8/10 Good

Takeshi

Stayed 2 nights in Jul 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with good service. We were thankful for a complimentary upgrade to a renovated room. The only minus for us was that the queen bed was small for sleeping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon, Thousand Oaks

Liked: Cleanliness, amenities, property conditions & facilities
Great room, incredible breakfast buffet, excellent staff and location. Rate this a 6 star!
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher Armond

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, Piedmont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had comfortable stay. Breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and location was convenient to places we wanted to go to.
Stayed 7 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the same property within the same week, and we were offered better rooms on a different floor this time. The rooms on this floor had been renovated, and were much better than our first stay here.
Stayed 3 nights in May 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good clean rooms and efficient check in process. The rooms were old and in need of renovations, but otherwise okay.
Stayed 2 nights in May 2025

10/10 Excellent

Sau-Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff, cleanliness& hotel amenities were excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Ji Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Goh Sock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay in Keio Was upgraded to a bigger room . Check in was smooth and quick Staff are great and from front office to housekeeping . They gave me a surprise for my birthday Appreciate how genuine they were Will stay here again when I next visit Hokkaido
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Front desk was helpful. The room was spacious, clean and quiet.
Stayed 5 nights in Apr 2025

8/10 Good

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to
Stayed 4 nights in Apr 2025

10/10 Excellent

Sui Ki

Stayed 1 night in Apr 2025