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4.0 out of 5

"Overall a good experience but we were disappointed with the keiseki dinner " More

By a verified traveller on Thu 13 Dec 2018

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Basic Room, Multiple Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese Western style room, Smoking, River View, with BVLGARI Amenity

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Traditional Room, 2 Bedrooms, Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Basic Room, Multiple Beds, Smoking, Courtyard Area

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese Western Style Room, Non Smoking, River View, with BVLGARI Amenity

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Kuramure, you're just a quick walk from Asarigawa Hot Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a terrace
  • On-site recreation includes hot springs
  • 8 minutes by car from Shin Nihonkai Ferry and 8 minutes from Otaru Canal
  • Free train station pick-up and local-area shuttle service

Kuramure ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Kuramure

Everyone (1)
4 out of 5
Overall a good experience but we were disappointed with the keiseki dinner

Posted by on 13 Dec 2018

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Property Features

Kuramure offers its guests hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A library, a terrace, and concierge services are also featured at the luxury Kuramure. An area shuttle and A train station pick-up shuttle are free. Free self parking is available.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Built in 2002
  • Local cuisine
  • Breakfast available (free)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Kuramure offers 19 air-conditioned accommodations with indoor private hot tubs and DVD players. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries. This Otaru ryokan provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private indoor hot tub
  • Spring water bath
  • Flat-screen television
  • DVD player
  • Fridge
  • Separate bath and shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free local cuisine breakfast daily from 8:00 AM to 9:00 AM.

On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

CLARTE – This bar only serves light fare.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

  • Number of indoor hot springs - 1
  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of outdoor hot springs - 1
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Number of indoor/outdoor hot springs - 1
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 20

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with dietary restrictions or food allergies should contact this property in advance.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No front desk
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Kuramure
  • Kuramure Inn
  • Kuramure Inn Otaru
  • Kuramure Otaru
  • Kuramure Hotel Otaru
  • Kuramure Otaru, Hokkaido
  • Kuramure Otaru
  • Kuramure Otaru
  • Kuramure Ryokan
  • Kuramure Ryokan Otaru

You should know

LOCALIZE

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.