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Sapporo Garden Palace

3.0 star property

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Exterior
Premium bedding, in-room safe, desk, blackout curtains
Buffet
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Nishi 6-chome, Kita 1-jo, Chuou-ku, Sapporo, Hokkaido, 060-0001
  • Place, Odori Park
    ‪6 min walk‬
  • Place, Sapporo Clock Tower
    ‪7 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪8 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Single Room, Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Lobby
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  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.8 out of 5, Exceptional, 52 reviews
The price is €120
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Randor Hotel Sapporo Heritage

About this property

Sapporo Garden Palace

Along with 4 restaurants, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Sapporo Garden Palace offers 164 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Sapporo Garden Palace, you're just a quick walk from Odori Park. You'll find features like free WiFi in public areas, plus 4 restaurants and dry cleaning service.
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant Spica
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Within a 10-minute walk of Odori Park and Tanukikoji Shopping Street
There are 4 restaurants on site. Public spaces have free WiFi. Sapporo Garden Palace also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Sapporo hotel is smoke free.

Restaurant Spica - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Akasaka Shisenhanten - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yukiguni - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Ebiten Ann - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • 4 restaurants

Restaurants on site

  • Akasaka Shisenhanten
  • Ebiten Ann
  • Restaurant Spica
  • Yukiguni

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Garden Palace Sapporo
Sapporo Garden Palace
Sapporo Garden Palace Hotel
Sapporo Garden Palace Hotel
Sapporo Garden Palace Sapporo
Sapporo Garden Palace Hotel Sapporo

Sapporo Garden Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 360 reviews
Rating 8 - Good. 150 out of 360 reviews
Rating 6 - Okay. 42 out of 360 reviews
Rating 4 - Poor. 5 out of 360 reviews
Rating 2 - Terrible. 4 out of 360 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hadassah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located 10 minutes walk to the train station. Odori park and sapparo tower are 15mins away. Plenty or restaurants and convince shops within walking distance.
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with us-sized rooms, super clean, comfortable beds, quiet, good location. If you get a good deal on room price, its worth it. We stayed during week and on weekend. On the weekend price was comparable to other hotels closer to station, clock tower, etc so may not be worth the 15 minute walk in that case. Luggage storgage a big plus, v polite staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for clean room
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Vianca-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from the station and quite close to the famous Red Brick. Unfortunately it’s closed till 2025. The walls may be a little thin but that’s okay. It’s an old fashion key system, not card so you’ll have to hand it in everytime you go out.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Yukinobu

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Sep 2023
Verified

8/10 Good

Yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities
駐車は、案内の方がおられなかったので、フロントまで行きました。部屋は暖かかったのですが、朝にシャワーを浴びた後、部屋の温度を下げることが出来ないため、汗がなかなか引かなくて苦労しました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kazuetsu

Liked: Cleanliness, staff & service, amenities
スタッフの対応、立地ともに良かったです。傘もすぐに貸してくれました。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

稲垣

Liked: Cleanliness, property conditions & facilities
朝食を前日にお願いしたら、１日目は大丈夫でしたが、2日目はダメだった。
Stayed 3 nights in Jan 2026
Verified

8/10 Good

??

Liked: Cleanliness
受付の対応がすごく良かったです
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Risa

スタッフの方は24時間体制で、安心して過ごすことができました。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

REI

Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごさせてもらいました。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

IKUKO

Disliked: Cleanliness
駅からも近く割りと便利
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MARI

Liked: Cleanliness, amenities, property conditions & facilities
清掃が行き届いており、スタッフの方々も親切でした。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Saeko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔　ペットボトルお水のサービス有　部屋の鍵が可愛い　スタッフの対応も優しい　駐車場は狭くて21時から８時は出し入れできないので注意 お気に入りのホテルで何度か泊まってます
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんがとても良かった
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kayoko

Liked: Cleanliness, amenities
清潔感あって、フロントも丁寧な対応で安心できました。
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

梅津

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅い時間のチェックインでしたが、気持ちよくご対応していただきました。お部屋もバスルームもとてもきれいに清掃されていていました。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Kuroiwa

Liked: Cleanliness
電源が少なくUSB給電のポートが少ない
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場の誘導してくれたスタッフ とても親切でした。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Toshinori

Liked: Staff & service
Disliked: Cleanliness
いつも快適に使っていましたが、今回は前泊の方の飲み残しのドリンクが冷蔵庫に入ったままであったり、電気ポットの水が入ったままであったりということで残念でした。 また、エアコンが強弱と言う運転で、自動制御できないのが難点です。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

SHINICHI

Liked: Cleanliness
大通りに近く、便利なホテル。エアコンが個別でないのが少し残念です。
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

hyeungchul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

お部屋の掃除をなんとか…

スタッフ方々の接待は最高でした。ですがルームコンディションは最悪です。特に床… 掃除機の問題ですかね？ 本当に基本中の基本の床から掃除してほしいと思います…その他のロビーの皆さんはホッと出来るようなご接客で良かったです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaoru

Liked: Cleanliness, staff & service
設備が古い
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
HPに書いてあった出口がわからず、駅のインフォメーションで聞いたが職員達が間違えたらしく、出口から出てどちらへ出たらいいのかわからなかったのでホテルに電話したら、「反対側に出ています」と言われ、「何が見えますか？」と聞かれたので「大丸」と答えたら、初めて行った札幌なのに、「大通りのほうに」とか言われて全然わからず、結局タクシーを使った。 タクシーに乗ったら、大丸の脇を通って駅の反対側に出たので、大丸は駅のどちらからでも見えるのにあの説明であっていたのかと疑問に思った。スタッフの教育をしてほしいのと、駅から〇分と記載するのではなく、駅からのルートを記載してほしい。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良い。

とても清潔、ロケーションもよく、部屋も快適でした。サービスも良いです。
Stayed 4 nights in Jul 2025