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Sapporo Prince Hotel

4.0 star property
VIP Access

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Executive lounge
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Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Nishi 11-chome, Minami, 2-jo, Chuo-ku, Sapporo, Hokkaido, 060-8615
  • Place, Tanukikoji Shopping Street
    ‪6 min walk‬
  • Place, Odori Park
    ‪6 min walk‬
  • Place, Hokkaido University
    ‪19 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(67 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Triple Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Multiple Beds, Non Smoking

Superior Triple Room, Multiple Beds, Non Smoking | Property amenity

Superior Triple Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite Room with Club Lounge access, Double, 22nd floor~, 63sqm, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Club Suite Room with Club Lounge access, Double, 22nd floor~, 63sqm, Non Smoking

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite Family Room with Club Lounge access, 22nd floor and above, 63sqm, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Club Suite Family Room with Club Lounge access, 22nd floor and above, 63sqm, Non Smoking

  • Mountain view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Club Royal Suite Room with Club Lounge access, Twin, 22nd floor~, 105sqm, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Club Royal Suite Room with Club Lounge access, Twin, 22nd floor~, 105sqm, Non Smoking

  • Mountain view
  • 105 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Royal Suite Family Room with Club Lounge access, 22th floor~, 105sqm, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Club Royal Suite Family Room with Club Lounge access, 22th floor~, 105sqm, Non Smoking

  • Mountain view
  • 105 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 4 Single Sofa Beds
  • Free Wi-Fi

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About this property

Sapporo Prince Hotel

Skiing and snowboarding are not the only attractions at Sapporo Prince Hotel, where you can sip cocktails at the bar/lounge and take advantage of a 24-hour fitness center and hot springs.
Sapporo Prince Hotel offers 587 air-conditioned accommodations with indoor private hot tubs and safes. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Sapporo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Sapporo Prince Hotel. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs and a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Sapporo City Museum and Odori Park
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Sapporo Prince Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Steak House, Katsura - This steakhouse specializes in Japanese cuisine. Open daily.
Chinese Restaurant Fuyo-J - This restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
Sky Room Top of Prince - Onsite bar. Open select days.
All Day Dining Grandeur - This buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 1,800 to 1,800 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Grandeur
  • Chinese Restaurant Fuyo-J
  • Sky Room Top of Prince
  • Steak House, Katsura

Things to do

  • 24-hour gym
  • Hot springs
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers a shuttle service between the hotel and JR Sapporo station.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults, and JPY 1800 to 1800 for children
  • Self parking fee: JPY 1500 per night
  • A facilities fee includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional dining fees apply to children 4 - 6 years old when sharing existing bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Sapporo
Hotel Sapporo
Prince Hotel Sapporo
Prince Sapporo Hotel
Sapporo Prince
Sapporo Prince Hotel
Sapporo Prince Hotel Hotel
Sapporo Prince Hotel Sapporo
Sapporo Prince Hotel Hotel Sapporo

Sapporo Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1010 reviews
Rating 8 - Good. 312 out of 1010 reviews
Rating 6 - Okay. 99 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ramon, Pflugerville

Travelled with family
Location was good. Except for one staff, the concierge staff were not helpful Surprising for a japanese hotel group.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Club lounge was nice. Small changes to menu daily.
Stayed 6 nights in Feb 2026

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Property is older and bathroom aged.
Stayed 2 nights in Feb 2026

8/10 Good

zachary

Liked: Cleanliness, staff & service, amenities
Clean room. Comfortable. Can adjust heat or AC in the room. Staff great. Grandeur restaurant awful and bad for this hotel. Stay in a club room.
Stayed 3 nights in Feb 2026

8/10 Good

zachary

Liked: Cleanliness, staff & service, amenities
Clean room. Comfortable. Great view 25th floor. Able to shut heat and use AC as needed. Biggest reason to book here. Other in town rooms are way too hot in Winter. One important thing. Grandeur restaurant in hotel is TERRIBLE. It needs to be closed down! Avoid it! Stayed in newly redone Club room. Not sure would stay in the regular rooms. Its is a bit of a factory hotel, huge tour groups of Chinese people it seems. Rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Club rooms were amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Billy

Liked: Cleanliness, staff & service
The room is very clean . Service from the front desk was excellent. I particularly thank Amber Antony for his conscientious and tirelessly assistance.
Stayed 3 nights in Feb 2026

10/10 Excellent

Vesna

Stayed 2 nights in Jan 2026

10/10 Excellent

Brett, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay. Very clean room. Good urban location. Shuttle bus to train station. Enjoyed some time at the Onsen. Had a lunch at the rooftop restaurant, very good food and service. Lawson next door was very handy. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

lachlan

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, except there was no vanity mirror and table
Stayed 7 nights in Jan 2026

6/10 Okay

Chi

Liked: Cleanliness
Disliked: Amenities
Very old, not much in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Ricky K, Lantana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and room is clean
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent! Very clean and everything was updated. The staff were very kind and the club lounge had a good breakfast.
Stayed 2 nights in Dec 2025

2/10 Terrible

Beiyuan

Travelled with family
Liked: Cleanliness, amenities
I checked in on 23 December and arrived at the hotel at around 4:00 p.m. As there was no staff guiding guests at the main entrance upon arrival, I took a luggage trolley myself and loaded our bags. The check-in process went smoothly, and the front desk kindly arranged for a well-dressed gentleman in a suit to assist us with the trolley, for which I was very appreciative. What followed, however, was rather unexpected. We were using the Club Lounge elevator, and after I swiped my card to open the door, I worried the luggage was heavy. Wanting to be helpful, I smiled and held the automatic door open to make it easier for him to pass through. To my surprise, he responded with a look of clear displeasure and waved me away. I was momentarily confused and began wondering if I had done something wrong—when he suddenly shouted, “Go!” I was genuinely startled. I turned around and hurried away out of fear. Even now, I still cannot understand what I did to provoke such a reaction. Over the following days, I encountered this gentleman again, and to be honest, I felt quite intimidated. I barely dared to look up when passing him, and it was obvious that he had no desire to see me either. I truly have no idea how I managed to offend him so deeply. It was a strange and unsettling experience. I rarely write such detailed reviews, but this time I felt compelled to share this unusual experience. I did not even have the courage to note down his name, fearing he might shout at me again.
Stayed 4 nights in Dec 2025

6/10 Okay

Dhyani

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean with a nice layout, and the staff were professional and helpful when I needed to use their luggage courier service. The club lounge had a great view and decent complimentary food and drinks. However, the room has no external sound proofing. On the 26th floor you can hear outside traffic, sirens, and even the crosswalk signal beeping. The area is not super walkable in winter snow, though I'm sure it's much easier in warmer weather. Most restaurants or attractions are about a 15-20 minute walk away and feels twice as far in inclement weather.
Stayed 4 nights in Dec 2025

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, slightly off the tourist beaten path, with a quiet and elegant vibe. The rooftop bar has a view of Sapporo that is exquisite. The staff is attentive and helpful. Free shuttle bus to new Chitose airport. Excellent breakfast options. Walking distance to Odori Park and Subway and street cars, this is an excellent choice if you want to stay out of tourist mayhem.
Stayed 6 nights in Dec 2025

10/10 Excellent

COLIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very big, and spacious, beaytiful bathroom large shower , spah bath, heated floorr. Beautifull views. The executive club room was ok for breakfast but evening canapes were very limited and poor for club lounge. Great and very helpfull staff.
Stayed 3 nights in Dec 2025

6/10 Okay

Pinyi

Stayed 5 nights in Dec 2025

2/10 Terrible

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

VISHNU

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, location all were excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception, check-in process, guidance snd recommendations, reservation of a shuttle to the Sapporo Station, knowledge professionalism of staff stood out. Hotel was just a 3 minute walk to the Nishi Juitchome station Subway line that connect to Nanboku and Toho lines at the Odori Station. The tram station is just a minutes walk from the hotel. A very convenient, accessible and excellent hotel.
Stayed 4 nights in Nov 2025

4/10 Poor

Claresta

Liked: Cleanliness
Disliked: Amenities
Just giving the stars for the shuttle bus and the room spaciousness. The rest i don’t really satisfied with the hotel. The single bed is very narrow, we could not sleep well because of that. We need to pay for the onsen and some amenities. Not to mention the location is inconvenient!
Stayed 1 night in Oct 2025

10/10 Excellent

Toshiya

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room is excellent.
Stayed 1 night in Sep 2025