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Hotel Aziza

4.0 star property

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Photo gallery for Hotel Aziza

Junior Studio Suite, 1 Bedroom, City View | In-room dining
City view from property
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Saburina 2, Sarajevo, 71000
  • Place, Sarajevo City Hall
    ‪7 min walk‬
  • Place, Baščaršija Džamija
    ‪8 min walk‬
  • Place, Latin Bridge
    ‪10 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard King Room, City view

Standard King Room, City view

Standard King Room, City view

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom, City View

Junior Studio Suite, 1 Bedroom, City View

Junior Studio Suite, 1 Bedroom, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Aziza

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a 24-hour business center, and massage/treatment rooms.
Hotel Aziza offers 17 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Hotel Aziza, you're just a quick walk from Izetbegović Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with hot stone massages, body scrubs, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Steps from Izetbegović Museum and 6 minutes by foot from Yellow Fortress
  • Airport and local-area shuttle service available for a fee
Hotel Aziza offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Aziza. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Sarajevo hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Aziza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15.00 per vehicle (one way)
  • Rollaway bed fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Aziza Sarajevo
Aziza Sarajevo
Hotel Aziza Hotel
Hotel Aziza Sarajevo
Hotel Aziza Hotel Sarajevo

Hotel Aziza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 103 reviews
Rating 8 - Good. 21 out of 103 reviews
Rating 6 - Okay. 2 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean modern hotel with friendly helpful staff. The location high up in the old town was very handy too. Sarajevo is a fine city with great people and a tragic recent history, tge history being the reason for me and my colleagues' visit. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with a good breakfast and we'll located.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Family Hotel

Farouk at reception gave great restaurant ideas and gave us a choice of rooms when the reservation he had said it was for a couple, but we were a family of three. Lovely to have the history of the hotel documented and for its unique room numbering. Loved the fact that it is not a chain and most importantly a very comfortable bed. Just across the road from the hotel gave great views of the city and it was an easy walk down a reasonably steep hill to the old town..
Stayed 1 night in Aug 2025

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service
nice clean hotel. there is no spa just a small sauna. the small lobby bar was badly stocked
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is family-owned and located in the perfect lookout location near the old town. The rooms are nice, clean, and cozy, and the staff is incredible.
Stayed 3 nights in Jul 2025

10/10 Excellent

gefrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location being so close to old town .
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great and comfortable hotel just a quick downhill walk from Baščaršija. The room was very comfortable and clean and the staff were very easygoing and kind. I would definitely recommend this hotel to anyone wanting to experience old town Sarajevo
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well received, we’ll accommodated.

Warm welcome from Ilya and Farouk and all the staff throughout our stay. Clean and comfortable rooms. The sauna is a must!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Very nice location with easy access to the old city but high on a hill so not for the elderly or infirm. Friendly helpful staff. Nice breakfast. Parking on premises. Would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mahanee Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. They provide free parking, space is limitted. They have good food choices for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Run, Any city

In good location , hotel is tastefully decorated, very clean and up-to-date,. first day, the breakfast was great, second day, we went to have breakfast around 9 (breakfast time 7 to 10), somehow not enough food already.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MOHAMMAD ANJUM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location over looking the mountains. Everything near by.
Stayed 6 nights in Jun 2024

10/10 Excellent

TIMOTHY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Aziza has a Wonderful history. It sits at the top of the hill with an amazing view of the city. The climb is hefty but worth it. The staff is friendly and accommodating. The room and bathroom are spacious and clean. The breakfast is also full of variety. Would definitely recommend the hotel!!
Stayed 2 nights in Apr 2024

4/10 Poor

Dilara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jamila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family friendly hotel would recommend this hotel anyday
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Amenities
Great service hello location, and great breakfast!
Stayed 4 nights in Oct 2023

10/10 Excellent

Rafeek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable rooms
Stayed 1 night in Oct 2023

10/10 Excellent

SERGIO, oakland park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Great breakfast and super beds.
Stayed 1 night in Oct 2023

8/10 Good

Gabrielle, Shoreline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance of the main Sarajevo tourist attraction, Bascarsija. It is downhill walking, but going back up to the hotel can be hard if you are not used to walking. Many people were using taxi for their return journey. The hotel is clean, accommodating and has a friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mirela

Liked: Staff & service, amenities, property conditions & facilities
The property was very spacious and clean . The owner was supper nice and available all the time . About 8 min walk to old town . Strongly recommended . Thank you
Stayed 1 night in Aug 2023