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The Hotel Saratoga, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Hotel Saratoga, Ascend Hotel Collection

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 Queen Bed, Non Smoking (Efficiency)
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Saratoga Casino and Raceway
    ‪4 min drive‬
  • Saratoga Performing Arts Center
    ‪6 min drive‬
  • Saratoga Race Course
    ‪6 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Saratoga, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Saratoga Spa State Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.
The Hotel Saratoga, Ascend Hotel Collection offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Hotel Saratoga, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Saratoga Spa State Park. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the location
  • Just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
The Hotel Saratoga, Ascend Hotel Collection offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly The Hotel Saratoga, Ascend Hotel Collection. Self parking is free. A complete renovation of The Hotel Saratoga, Ascend Hotel Collection was completed in August 2023.

This 3-star Saratoga Springs hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 24 and close September 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at The Hotel Saratoga, Ascend Hotel Collection.

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty

Hallways were filthy, patchwork all over the walls, hair in the shower, hair in my ice bucket, shower was luke warm. Person at the front desk suggested parking in the back parking lot and going in the back door to be close to the elevator, the entire back lot all the way up to the back door was a sheet of ice, I almost fell the gentleman in front of me did. Only thing that was good was the bed. I visit Saratoga every year around this time, my first time staying here and the last, I'll be going back to the Hyatt. You get what you pay for.
Stayed 1 night in Feb 2025

10/10 Excellent

Deirdre

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Stayed 2 nights in Jan 2025

10/10 Excellent

Yokasta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and clean place.
Stayed 1 night in Feb 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Travelled with family
Nice breakfast. Very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very cute hotel, breakfast was decent and the rooms were comfy. We enjoyed our stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Kielieghy is a tremendous help suggesting things to see and do it was a great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

dina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed
Stayed 1 night in Jan 2025

8/10 Good

marisa

Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staf was very attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

TOCLunettes

Stayed 1 night in Jan 2025

10/10 Excellent

TOCLunettes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very clean and amazing breakfast with waffles sausage, eggs, hashbrowns, very good coffee, cereals, fruit, yogurt and dog friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific staff

Nicest staff in the world. Went out of their way to be nice. I'll stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Titus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Except for the young lady at the front desk, Kyleigh, who went out of her way to be helpful and kind, it’s just an average hotel. The staff was great but the room had a bad smell, the phone didn’t work, the pillows were hard and lumpy and the bed is not something you’d dream about getting back in to. I’m not really complaining because for what it cost you can’t have high expectations, and I’d stay there again. It was quiet.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service

Satisfied Holiday Stay

We stayed on Christmas Day and it was a ghost town, but the complimentary breakfast was amazing and the service was great. A few things that we experienced in this offseason stay: - Toilet in our room was backed up - The bed was very worn and had 2 deep valleys - The TV was outdated and we couldn't access any streaming channels
Stayed 1 night in Dec 2024

6/10 Okay

Nupur

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Starting from our entry, water leaking onto the lobby floor ( through a light socket), to a short count on towels in room , Keurig coffe machine not functional, and finally no soap in bathroom (bottle of body soap in shower not useavle - plunger broken and bottle fixed in mounting, unable to be opebed).
Stayed 1 night in Jan 2025