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Quattro Hotel & Conference Centre, Ascend Hotel Collection

3.0 star property

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Photo gallery for Quattro Hotel & Conference Centre, Ascend Hotel Collection

Stunning outdoor space with a water feature, surrounded by lush greenery and a tree with vibrant flowers.
Relax in the hotel lobby, featuring a large flat-screen TV, comfortable seating area, and a fireplace.
Enjoy a meal at our restaurant, where a long counter serves as the focal point, surrounded by comfortable seating and vibrant artwork.
Relax in a serene space with a comfortable sofa, flat-screen TV, and a neatly made bed.
Enter a welcoming space with a comfortable seating area and flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Laundry
  • Room service

Explore the area

Map
229 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z2
  • Sault Ste. Marie International Bridge
    ‪4 min drive‬
  • Gateway Casinos
    ‪4 min drive‬
  • Agawa Canyon Tour Trains
    ‪4 min drive‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Relax in a spacious room with a large bed, nightstand, and window with curtains.

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Relax in a serene space with a comfortable sofa, flat-screen TV, and a neatly made bed.

Suite, Non Smoking

9.0 out of 10
Wonderful
(125 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Relax in a stylish room with a flat-screen TV, framed artwork, and comfortable beds.

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(45 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quattro Hotel & Conference Centre, Ascend Hotel Collection

Hotel connected to the convention center in Sault Ste. Marie with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers 157 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Greenhouse Spa has massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures. The spa is open select days.
Our customers tell us they can't get enough of the free breakfast at Quattro Hotel & Conference Centre, Ascend Hotel Collection. During your stay, you'll be connected to the convention center, and just a quick walk from Northern Ontario Country Music Hall of Fame. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor pool
  • Treat yourself to massages or manicures and pedicures at Greenhouse Spa
  • Services include dry cleaning/laundry, a concierge, and wedding services
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from Northern Ontario Country Music Hall of Fame and 6 minutes by foot from Sault College
  • Airport shuttle service available for a fee
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2842 square feet (256 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Quattro Hotel & Conference Centre, Ascend Hotel Collection. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Quattro Vinotecca - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pizzetecca (room service) - This restaurant serves dinner only. Open daily.
Q-Patio (seasonal) - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:30 AM to 11:30 PM on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pizzetecca (room service)
  • Q-Patio (seasonal)
  • Quattro Vinotecca

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 55 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Sault Ste. Marie
Comfort Suites Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Suites Conf. Centre Ascend Hotel Collection M.
Quattro Suites Conf. Centre Ascend Collection M.
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Conf. Centre Ascend Collection Sault Ste. Marie
Quattro Conf. Centre Ascend Collection
Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Comfort Suites Conference Centre
Quattro Suites Conf. Centre an Ascend Hotel Collection M.
Quattro Conf Ascend Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Quattro Hotel & Conference Centre, Ascend Hotel Collection Hotel

Quattro Hotel & Conference Centre, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Good stay! Restaurant on site was really nice. Good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property!

Always a great stay at Quattro
Stayed 1 night in May 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Halie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs update

The hotel is desperate need of updates. The beds are horrible. The worst we’ve slept on in yrs.
Stayed 2 nights in Apr 2025

8/10 Good

Heather, Echo Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine, London

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

6/10 Okay

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a pretty safe area
Stayed 2 nights in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not sound proof, you can hear people from other rooms. Also, the heater is quite loud and needs an upgrade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Halie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Stayed 3 nights in Mar 2025

10/10 Excellent

Cheyote

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the complementary breakfast and the pool and sauna! Very friendly and accommodating staff, highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

8/10 Good

Laura Veronese

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Always a great stay at Quattro.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryely

Liked: Cleanliness, staff & service, property conditions & facilities
eVERYTHING gREAT
Stayed 2 nights in Mar 2025

6/10 Okay

Laura Veronese

Liked: Cleanliness, staff & service
We always stay here but it is feeling a bit run down and dirty. We had damage to our front door and it didn’t shut properly. The bathroom door had water damage. One bed was super uncomfortable. Breakfast needs an upgrade or change. It’s the same bad eggs and sausage every morning. Why not invest in a waffle maker or pancake machine? And the coffee had a French vanilla taste to it, which was awful. Staff is excellent and location is good and the pool area is decent.
Stayed 2 nights in Mar 2025

6/10 Okay

Melanie

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busines Trip to SSM

The rooms were clean, and I had a large suite that made my stay very comfortable. The bathroom was a bit cramped, but the friendly staff helped make up for it. When I reported a broken office chair, maintenance quickly brought a brand-new replacement, which was much appreciated. However, the vinyl flooring made it difficult to work at the desk, as the chair would easily roll away. Additionally, the pull-out table desk was on wheels, but the casters had no locks, causing it to move while I was trying to work, which was frustrating. Another downside was the lack of soundproofing—walls and doors did little to block noise from the hallway or neighboring rooms, making it easy to hear conversations from other guests. Also, the shower was a bit cold on the first day due to a lack of hot water, but this improved on subsequent days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Friendly staff. Food from the pizza place was ok at best!
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 5 nights in Mar 2025