6/10 Okay
Grace
Travelled with family, Travelled with group
26 Sept 2025
Parking is super expensive and we could not manage the room hvac system which is loud. The staff were nice, especially the valet team, but when my friend fell and cracked her face and head on the sidewalk instead of helping us, they gave us an ice pack & they continued to check in two different couples for the next 20 minutes while she bled. Then when they finished checking everyone in, they decided to ask us if we needed anymore assistance. Which we did-a firstaid pack & gauze to stop the bleeding. The little james restaurant next door doesn't serve breakfast anymore and you must wait for assistance to get lunch. The manager sat at the bar on a conference call while we waited for 15 minutes for service. The hell a lot of work to do, but it has great potential and the cleaning staff is phenomenal.
Grace
Stayed 4 nights in Sep 2025





























