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Green Gables Hotel

2.0 star property

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Photo gallery for Green Gables Hotel

Lobby
Exterior
Lobby
Miscellaneous
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

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West Bank, Scarborough, England, YO12 4DX
  • Place, Peasholm Park
    ‪19 min walk‬
  • Place, South Bay Beach
    ‪2 min drive‬
  • Place, Scarborough Spa
    ‪2 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Apartment, Ensuite (Triple)

Room

Apartment, Ensuite (Triple)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

Apartment, Ensuite (Quad)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

Apartment, Ensuite (Family)

  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

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includes taxes & fees
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About this property

Green Gables Hotel

Hotel in Scarborough
Along with a garden, this smoke-free hotel has free WiFi in public areas and multilingual staff assistance. Weekly housekeeping is available.
Green Gables Hotel offers 36 accommodations. Housekeeping is provided weekly.
During your stay at Green Gables Hotel, you'll be within walking distance of Falsgrave. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Amenities include a multilingual staff
  • Just a 4-minute drive from Scarborough Open Air Theatre and 7 minutes from North York Moors National Park
Green Gables Hotel offers its guests multilingual staff and a garden. Public spaces have free WiFi.

This Scarborough hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Green Gables House Scarborough
Green Gables Scarborough

Green Gables Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 44 out of 287 reviews
Rating 8 - Good. 46 out of 287 reviews
Rating 6 - Okay. 48 out of 287 reviews
Rating 4 - Poor. 42 out of 287 reviews
Rating 2 - Terrible. 107 out of 287 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay it was filthy and stuck I would not let my dog live in those conditions
Stayed 1 night in Aug 2025

2/10 Terrible

Jayne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this property.We walked away and found somewhere else to stay at extra cost because it was that bad.It is dirty, smells terrible, and is unsafe. It looks like they are using it too, put the boat people in and i feel really sorry for them having to stay there. It needs taking of all the booking sites.
This is what most of the windows look like
Kitchen area which people are using
Tes towel for your pots
Safety latch hanging of in our room on the 3rd floor
Stayed 2 nights in Aug 2025

2/10 Terrible

Colleen

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great . If the property had been clean then it would be passable. On entrance to this period property you were met with mess in the carparks and garden areas, Garden untidy not cut , rubbish and broken picnic bences. Lots of cobwebs inside and outside the property. It is a big grand property but not looked after needs alot of investment to clean it up and restore it. The basic things like decent Clean mattresses Wàs not even met they were highly stained and ripped in parts, The main bed base was some wood covered with two matresses. the supposed clean room had one of the bed with lots if sticky popcorn down the back of the mattress. The wall grill that kept falling off was covered in black dirt. Tea and coffee facilities had no milk, bathroom no towels. Had to ask for both. Locks on windows and bathroom door either broken or too stiff to move Lots of holes around the room and decor needed updating. Curtains were passable We traveled on our way got a call to say, no running hot water in our room and that we either could cancel which wasnt possibly as part way through the journey or get a max discount of 20% because no other rooms available. So we in a picke from the start. Could have let us know in advance. The issue with the hotel is the cleanliness, and maintenance no way two stars. Im shocked that they can let rooms with what I saw. A member of staff was around to take money and after that on the end of a phone,avail from midday. Very disappointed.
Our beds
Highly stained a ripped beds.
Our beds
Stayed 2 nights in Aug 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discusting

Discusting do not come here i came with my partner n children youngest 8 months old no hot water no heating no breakfast as stated yes theres a pool but condemmed ew
Stayed 2 nights in Aug 2025

2/10 Terrible

Neil

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will be reported to North Yorkshire county council and The health and safety executive. It is an absolute disgrace that Expedia allow this place to advertised. I wouldn’t allow my dog to sleep here! Needles, exposed asbestos, exposed live cables, no to little fire alarm or emergency lighting.. This place is disgusting.I refused to stay here and found suitable accommodation.
Stayed 2 nights in Aug 2025

4/10 Poor

Shakil

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unclean rooms hallways, carpets stained and the smell that hits you when you walk in. Uncomfortable beds, wifi not working in thd bedrooms and not much power on the shower. Lot's of seagull noise and kid's running up and down the upper floor hallway at night keeping us awake. Felt like a migrant hotel. Booked out early due to all the issues, spend a bit extra and get yourself somewhere decent. Good points, friendly staff and clean sheets.
Stayed 3 nights in Aug 2025

4/10 Poor

Lynnda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally unpleasant

We stayed for 2 nights August 25, the hotel is very run down, all the downstairs areas on the photo's are crudely locked off or full of junk. There was a terrible smell in the corridor where our room was, the room was basic which was ok but it was the most uncomfortable bed i have ever slept on with a brick for a pillow. The decor was unattractive and i did not consider than any effort (other than the basics) was made towards cleanliness or repair.
Stayed 2 nights in Aug 2025

4/10 Poor

Caspar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia are certainly having the wool over eyes when they advertise this hotel. It is not as advertised. There is no working pool, no games room, no bar / or place to dine. There was a crack in the bath which had been siliconed and holes in the duvet. Springs in beds squeeked and the place smelt bad in hallways - damp carpets. The disabled toilet wasn't cleaned the whole time we were there. The building was clearly quite something in its day but going to rack and ruin now. Defnitely will not be going back to this hotel. Expedia are a joke, using old photos on the site to advertise this Hotel. Stay away from the Green Gables, my son did not feel comfortable staying there.
Stayed 2 nights in Aug 2025

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a family room here for one night to see a band at the Open Air Theatre, so didn’t need to be flash. However, the pictures made this place look quite reasonable, but in reality, the place is shabby and dated. The reception desk is pretty much unmanned with a Ring doorbell and a phone number for a call centre. The rooms are VERY basic, and the double bed so uncomfortable, that when my wife rolled over, the whole mattress moved. The room itself was shabby with stains on the ceiling, and when the person ibn the room above had a shower, we could hear every droplet of water landing in the shower tray!! From around 5.30am, the hotel comes alive with what appears to be a lot of migrant workers staying here, leaving for work, and while I have no problem with this, the amount of noise they created was just unnecessary. We booked cheap, but there was nothing cheerful about the place, and expensive for what you get, I’m just glad I paid for it with my OneKeyCash and not actual money, and will put this down to a bad experience, but I will not be back.
Stayed 1 night in Aug 2025

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good experience with hotel, free parking friendly staff nice location facilities, The only down side is the beds were extremely noisy u move and u wake up.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor but has potential

Check in was fine, the building is very dated and needs a complete refurbishment. The bedding and towels appeared clean, however the beds were very uncomfortable. Very noisy, could hear other guests talking and lots of banging. No hot water available, and no wifi either. Around 9pm, could hear water gushing down the side of the building (sounded like a very loud shower), this continued all night. Not a lot of parking, other cars squeezed into mone existant spots, causing marks to be left on our car.
Stayed 1 night in Aug 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and dated. No hot water throughout put stay
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The initial impression was that the hotel is tired and in need of a bit of work and this was reiterated upon entering. The use of the ring doorbell to summon the reception staff was unique, but someone did arrive although looked like he was staying there rather than working there. Check in though went smoothly. The hotel on the inside as in serious need of renovation and had a unique smell, rather like a nursing home. The room was large but again tired, with signs of a leaking radiator with mould in one corner. However, if you want a cheap hotel and only in need of a bed for a night, go ahead. We won' be again.
Stayed 1 night in Aug 2025

4/10 Poor

Christian

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Good pictures, Never again

We cant have a shower, there is only cold water. The Pool is out of Order since years. We booked, while we see the Poolpicture. The personal is very friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go disgusting

Stayed 1 night in Aug 2025

8/10 Good

Jordanne

Travelled with family
Liked: Staff & service, room comfort
Have stayed previous and this room was the most unkept room ive stayed in there. The mattress was really dirty and the bathroom was falling apart. Toilet didnt flush properly either.
Stayed 1 night in Aug 2025

2/10 Terrible

Maureen

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Door wouldent lock couldent find staff rung bell waited no answer smell hits you as soon as you walk in its very loud noisy other people staying their and their childen no sleep at all bed uncomfortable and loud noises outside im drained
Stayed 1 night in Aug 2025

2/10 Terrible

Bobbie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to lock my door as there was no more rooms
Stayed 1 night in Aug 2025

2/10 Terrible

Petr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero absolutli Zero no higiene there...

Bed are absolutely dirty, windows are dirty ad spider webs on all windows and dust is on evriting. I was scare to tough somting. Some rooms are really dirty and stinki. My kid's get sick after one night. I send you pictures of 2 mattresses where sleeping my kids on room 27...internet are free but don't working. If I don't get refund I will put this at court so people be careful where you kigs sleep and what you booked for family trip to Scarborough. Thank you for make me and my kids sick and apset for brake trip.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Gordon

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

NgonidzaMwari

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff not available at any time , dirty rooms, change on your website that the swimming pool is no longer in use and the balcon needs renovations or a bit of painting please
Stayed 2 nights in Jul 2025

6/10 Okay

Toni

Stayed 1 night in Jul 2025