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"Room was very small and I hadn't picked up from the internet that there wasn't a bath which was very disappointing. It was warm when I arrived and fo ... " More

By a verified traveller on Sun 21 Aug 2016

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Hotel Description

Our customers tell us that they can't get enough of the free breakfast at The Helaina. During your stay, you're just a quick walk from Scarborough Cricket Club. Features include free WiFi in public areas and a bar. This 5-star guesthouse has 12 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, hairdryers and free toiletries
  • Free English breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Guests have great things to say about the location and the breakfast
  • 14 minutes by foot from Peasholm Park and a 2-minute drive from Scarborough Open Air Theatre

Suite, Ensuite, Sea View (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Ensuite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Ensuite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Ensuite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, Ensuite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Small Double Room, Ensuite (Bijou) 3rd Floor - No lift

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Helaina ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Helaina

Everyone (1)
3 out of 5

Not worth £90 per night

Room was very small and I hadn't picked up from the internet that there wasn't a bath which was very disappointing. It was warm when I arrived and for some reason the heating had come on in the B&B, the room was really hot that night. Kerry who greeted me and was working during my stay was very helpful and friendly. Breakfast was excellent.

Posted by on 21 Aug 2016

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

  • 12 guestrooms or units
  • 3 levels
  • English breakfast (free)
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Durham (MME-Tees Valley) (98.5 km / 61.2 mi)
  • Train station: Scarborough Station (2.1 km / 1.3 mi)

Room Amenities

The Helaina offers 12 forms of accommodation with complimentary bathrobes and a hairdryer. Flat-screen televisions come with digital channels. This Scarborough guesthouse provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains.

  • Flat-screen television
  • Digital channels
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Blackout drapes

Food & Drink

Guests are served a free English breakfast.

On-site venue – bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 4 and younger are not allowed at this property. All guests older than 4 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Hotel Names

  • Helaina House
  • Helaina House Scarborough
  • Helaina Scarborough
  • The Helaina Hotel Scarborough
  • Helaina Luxury Apartments Cottage Scarborough
  • Helaina Luxury Apartments Cottage
  • Helaina Luxury Cottage Scarborough
  • Helaina Luxury Cottage
  • Helaina Guesthouse
  • The Helaina Luxury Apartments Cottage
  • Helaina Guesthouse Scarborough
  • Helaina Guesthouse
  • Helaina Scarborough
  • Guesthouse The Helaina Scarborough
  • Scarborough The Helaina Guesthouse
  • Guesthouse The Helaina
  • The Helaina Scarborough
  • The Helaina Luxury Apartments Cottage
  • Helaina
  • The Helaina Guesthouse
  • The Helaina Scarborough
  • The Helaina Guesthouse Scarborough

You should know

  • Children 4 years old and younger aren't allowed at this property.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.