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Hotel Promenade

3.0 star property

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Photo gallery for Hotel Promenade

Property grounds
Restaurant
Garden
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
43 Fäsenstaubstrasse, Schaffhausen, SH, 8200
  • Place, Herrenacker
    ‪5 min walk‬
  • Place, Rhine
    ‪6 min walk‬
  • Place, IWC Museum
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪39 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Grand Room

Grand Room

Grand Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Promenade

Hotel in Schaffhausen with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, spa services, and dry cleaning.
Hotel Promenade offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished. 80-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Schaffhausen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hotel Promenade, you're just a quick walk from Herrenacker. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Within a 10-minute walk of Herrenacker and Rhine
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Promenade offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 5 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at Hotel Promenade. Self parking is free.

This 3-star Schaffhausen hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 05.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Promenade Hotel
Hotel Promenade Schaffhausen
Hotel Promenade Hotel Schaffhausen

Hotel Promenade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Glenn, Edmonton

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This is another boutique Swiss Hotel. No air conditioning. And it was hot. They removed the bar fridge so we could not even keep some cold drinks. They claim of Eco reasons fails if you are hot and can not sleep. We could not stay in the room long so we spent more time down on the river where it was cooled. I would never book a hotel again with out air condition in the summer. And be careful of what you get from a Boutique hotel. Breakfast was limited. Wifi was a problem. They had limits on number of devices allowed.
Stayed 1 night in Aug 2025

6/10 Okay

MARY ELLEN L

Liked: Cleanliness
Disliked: Property conditions & facilities

Not what was expected

The hotel is nice, most of the staff was great, the rooms are dated, but the beds are comfy and the soaps are nice. Only visit if you are a democrat.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruchika

Stayed 1 night in Aug 2025

10/10 Excellent

BRUCE, CEDAR CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Promenade was delightful, and the hotel was immaculate and cozy. I’ll be back!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good but should be better for price

Service generally excellent but bin in room was full of previous people's rubbish upon arrival. No air con so room hot.
Stayed 2 nights in Aug 2024

6/10 Okay

Roxanne, Venice

Business traveller
Liked: Cleanliness
Very old school property-
Stayed 3 nights in Apr 2024

10/10 Excellent

umair bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to live and move around in Rhein Fall area. Rooms are big and very clean. Very well maintained property.
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities

It was a bed for 2 nights.......

The hotel it self is dated and could do with refurbishment. There is a convoluted process to get access to the wifi which actually didnt work. The bedroom is pretty basic, no frills at all. Weird thing in the room was no headboard on the bed and if you want to sit up and watch tv you would be leaning against a lamp... bit strange. Took lunch and dinner outside of the restaurant as there are plenty of places to eat in Schaffhausen. Bar closes really early and no exceptions so couldn't, what I did see seemed to be very limited options. Staff were friendly which was nice to see. Overall it was an ok stay, I wouldnt recommend or go back to be honest as it all just seemed a little tired.
Stayed 2 nights in Jun 2021

10/10 Excellent

Edvins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE SATAY WAS VERY GOOD!
Stayed 1 night in Jan 2021

10/10 Excellent

Gilbert, Hudson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, situé à proximité de la vieille ville, personnel très agréable et serviable. La chambre était très propre et le lit très confortable. Le petit déjeuner est aussi excellent. Je le recommande sincèrement. Merci pour cette belle expérience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Urs

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vielen Dank für die freundliche Gastfreundschaft. Das Zimmer war gross, gut eingerichtet mit Balkon und grossem Bad, bequeme Betten. Trotz über 30 Grad Celsius war das Zimmer angenehm kühl auch ohne Klimaanlage. Das Frühstücksbuffet war reichhaltig, könnte aus unserer Sicht am Wochenende auch bis 11 h offen bleiben.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alterwürdiges Hotel, alles wunderbar
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel "vintage"

Le réceptionniste a fait l'effort de parler en français et je lui en suis très reconnaissante. Petit déjeuner correct, prix (Suisse) si je devais retourner à Schaffhouse, je choisirais le même hôtel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daniela Grimm

Sehr schönes, ruhiges Hotel mit einem schönen Gartensitzplatz und sehr nette Angestellte! Und man ist in 5 Minuten zu Fuss in der Altstadt.
Stayed 1 night in Aug 2024

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Ambiance
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal und großem sauberen Zimmer und Bad. Das Hotel liegt an einer Straße, wodurch es werktags bei offenem Fenster mitunter recht laut ist. Ansonsten ein tolles Hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Kurt Ernst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre in einem gepflegten Hotel. Geräumige Zimmer und ein gutes und reichhaltiges Frühstück. Gut zu erreichen und nahe am Stadtzentrum und den Sehenswürdigkeiten. Gerne wieder.
Stayed 2 nights in Jul 2024

2/10 Terrible

pei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechte Aufenthaltserfahrung

Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig，Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist
Stayed 1 night in Jun 2024

10/10 Excellent

Yoon Seuk

Stayed 1 night in May 2024

10/10 Excellent

Jeannette Irene

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique et attentif à vos besoins. Petit local fermé à clé pour les vélos.
Stayed 1 night in Sep 2022

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with professional, friendly and helpful staff. Very nice romantic garden. Quiet place for relaxing.
Stayed 3 nights in Jul 2022