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Neuhaus Zillertal Resort

4.0 star property

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Photo gallery for Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, pool loungers
Loft (am See)
Sauna, hot tub, steam room
Exterior
Family Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
202 Am Marktplatz, Mayrhofen, 6290
  • Place, Congress Zillertal - Europahaus Mayrhofen
    ‪2 min walk‬
  • Place, Erlebnisbad Mayrhofen
    ‪9 min walk‬
  • Place, Penkenbahn Gondola
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪62 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Astegg)

1 bedroom, in-room safe, blackout curtains, free WiFi

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Romantik)

Suite (Romantik)

Suite (Romantik)

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik)

Room (Romantik)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (am See)

Loft (am See)

Loft (am See)

  • 80 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Bergblick)

Room (Bergblick)

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room (Interio)

Room (Interio)

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Duplex (Interio)

Duplex (Interio)

Duplex (Interio)

  • 75 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite (Garden)

Suite (Garden) | Living area

Suite (Garden)

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Duplex (Garden)

Duplex (Garden) | Living area

Duplex (Garden)

  • 105 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Grünberg)

Room (Grünberg)

Room (Grünberg)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (Hamberg)

Suite (Hamberg)

Suite (Hamberg)

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

  • 95 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, table football

Apartment, 2 Bedrooms (Maisonette)

  • 68 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite (Interio)

Family Suite (Interio)

Family Suite (Interio)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Neuhaus Zillertal Resort

Family-friendly hotel with 2 indoor pools and a full-service spa
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Neuhaus Zillertal Resort offers 150 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Neuhaus Zillertal Resort, you're just a quick walk from Zillertal. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor and 2 indoor pools
  • Indulge with massages at Spa
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Zillertal and Congress Zillertal - Europahaus Mayrhofen
  • Dogs welcome for a fee (restrictions apply)
As a guest of Neuhaus Zillertal Resort, you'll find a full-service spa, 2 indoor swimming pools, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Neuhaus Zillertal Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Reviews

Neuhaus Zillertal Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 58 reviews
Rating 8 - Good. 13 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Amanda, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Josef

Stayed 8 nights in Sep 2025

8/10 Good

Walter

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Unterkunft und essen sehr gut
Stayed 3 nights in Sep 2025

10/10 Excellent

Trine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut
Stayed 3 nights in Jun 2025

10/10 Excellent

Franz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Siv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt och väldigt barnvänligt
Stayed 3 nights in Jun 2025

10/10 Excellent

Larissa

Liked: Cleanliness
Stayed 3 nights in Jun 2025