The breakfast was good and the staff was quick to restock. However, hot water was always unavailable in the lobby area at night and each time I had to ask them to make more and return later. The room wasn't made when I returned in the evening, this was a complete surprise as this was the first time it was missed in my 30 years of travel. I needed room service and I made sure I removed the signage. In regards to the kitchen, it was missing utensils, I had a knife, 2 forks and a spoon, no scissors. I guess my expectation shouldn't have been so high, I was comparing it with the other hotels I've been to.... IE 4 plates, 4 knives, 4 spoon, 4 forks, 4cups. Overall, the location was great, breakfast was good, and I think I would come back.