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Hotel Cetina Palacio Ayala Berganza.

4.0 star property

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Superior Double or Twin Room
Terrace/patio
Front of property
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Place, Segovia Aqueduct
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪7 min walk‬
  • Place, Segovia Cathedral
    ‪7 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Cetina Palacio Ayala Berganza.

Hotel in Segovia with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Cetina Palacio Ayala Berganza.. During your stay, you're just a quick walk from San Millan Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from San Millan Church and San Clemente Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Cetina Palacio Ayala Berganza..

This 4-star Segovia hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 173 reviews
Rating 8 - Good. 29 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 3 out of 173 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special hotel

We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit
Stayed 4 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Uzair

Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Aug 2025

10/10 Excellent

Jihea, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. It was located 5 min walking distance from aquaduct but in a quiet neighborhood. Everyone was very nice and professional. We didn't get to try the breakfast due to early departure time but it was only 10 euros per person which seemed very reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent just one night at this hotel and had a great experience from start to finish. The check-in and check-out process was seamless, and the room came well-equipped with everything I needed for a comfortable stay. The location is ideal—tucked away in a quiet area, yet still within easy walking distance of the city center. A special mention goes to the front desk staff, who were absolutely wonderful: warm, helpful, and thorough. They provided detailed guidance on off-site parking, which made things even easier. Highly recommend for a short or extended stay in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mafer

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location a couple of minutes walk to the Aquaduct then follow the pedestrian walkway up to the cathedral 10-12 minutes walk and continue to the Alcazar. Buffet breakfast available in the hotel or use one of the many cafes near the aqueduct. Parking on street available via topping up a parking app. The staff were friendly and helpful, room was spacious. A traditional well run hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a really quiet, nice hotel, that is run by some very kind and helpful people. The breakfast was substantial. Also, this hotel is about a five minute walk to the Roman aqueduct and the center of the medieval town. it's a lovely place!
Stayed 4 nights in May 2025

10/10 Excellent

Alina, Brooklyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure modern clean and very central to all attractions while away from chaos of tourists. This is my third visit. It’s an old castle converted into a modern comfortable yet cozy property. Love it here!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast. Great variety of food. Not the usual meat, cheese and bread only. Fruit and oatmeal too. The staff was excellent. Very service oriented. Any request was fulfilled.
Stayed 3 nights in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mel

Good hotel in a very convenient location. Service was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas, Rancho Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a remodeled palace or villa in an excellent location. The staff is just incredible, so helpful and friendly. We’d love to keep Cetina as our secret but we’ll go ahead and give it our highest recommendation. Superb.
Stayed 1 night in Apr 2025

10/10 Excellent

Lluis

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay apart from noise.

Hotel is walkable from bus stop, centrally located and near to the famous aqueduct and other tourist sights. Staff are friendly and helpful. Breakfast is great. The room is spacious, air-conditioning okay. The only downside is there is no soundproofing in that we can literally hear people talking and footsteps coming up or down the stairs & passing by our room. If we were not tired that day, we would have had interrupted sleep due to the outside noise.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024

10/10 Excellent

Alina, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place at the end of the Main Street. Quiet and very large room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024