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Hotel - Restaurant Crystal

3.0 star property

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Suite
Meeting facility
Front of property
Breakfast, lunch and dinner served
Free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
43 Avenue de la Gare, Erstein, 67150
  • Place, Wurth Museum
    ‪20 min walk‬
  • Place, Strasbourg Cathedral
    ‪24 min drive‬
  • Place, Europa-Park
    ‪42 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, blackout curtains, soundproofing

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel - Restaurant Crystal

A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Hotel - Restaurant Crystal offers 69 accommodations with safes and complimentary newspapers. 20-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel - Restaurant Crystal, you'll be within walking distance of Wurth Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local cuisine while dining at Le B
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, meeting rooms, and a computer
  • Onsite recreation includes complimentary bicycles and a playground
  • Just a 3-minute drive from Wurth Museum and 9 minutes from Rhine
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/game room, and multilingual staff are also featured at the business-friendly Hotel - Restaurant Crystal. Free self parking is available.

This 3-star Erstein hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM and 10 AM.
Le B - This bar specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10 AM on weekends; EUR 16 to 16 for adults and EUR 9 to 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le B

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Free bicycle rentals
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults, and EUR 9 to 9.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel restaurant Crystal ERSTEIN
restaurant Crystal ERSTEIN
restaurant Crystal
Hotel Restaurant Crystal
Restaurant Crystal Erstein
Hotel - Restaurant Crystal Hotel
Hotel - Restaurant Crystal Erstein
Hotel - Restaurant Crystal Hotel Erstein

Hotel - Restaurant Crystal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 136 reviews
Rating 8 - Good. 56 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 6 out of 136 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pieter

Liked: Cleanliness, amenities, property conditions & facilities
Great value for its price. I paid about 115eur for room, dinner and breakfast. Also great room. I like these kind of family hotels with personal touch, nice rooms and located in a small village but about 35km away from Strasbourg. Easier to stay here instead of hotel in the city centre and more beautiful than hotel on the commercial zones. Great reccomend to stay here!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel convenable

Hotel tres convenable,
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ferry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The restaurant and bar were not open in the evening. This was not mentioned on the website while booking. Otherwise I would have booked another hotel. The personnel was very friendly.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Maggie

Disliked: Amenities
Selected room was not available and no payment adjustment was possible. Management kindly offered late check out, but the cost was frustrating.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Charlène

Liked: Staff & service
L'hôtel est en bord de route, donc on entend le bruit des voitures. Les chambre ne sont pas lumineuses, par contre la salle de bain est au top. Personnel ok. Petit déjeuné un cher pour ce que c'était.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au Top du Top!!! Bravo cela devient, malheureusement rare... Ne changez rien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carole

Toujours un plaisir de séjourner dans cet hôtel très agréable.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 nuit pour affaire

Hotel sympa. Chambre tres belle et tres bien équipé. Le wifi ne fonctionne pas au top. Il faut se reconnecter de temps en temps. Repas du soir un peu trop elevé...
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hôtel-Restaurant au calme / tout confort

Un excellent séjour au calme avec un accueil au top + un restaurant proposant des mets délicieux. La gérant m'a même emmené vers mon client un matin pour me dépanner... si je dois revenir un jour à Erstein, je réserverai assurément cet hôtel ! Un grand merci pour ce séjour
Stayed 3 nights in May 2025
Verified

4/10 Poor

thierry

Liked: Cleanliness, property conditions & facilities, room comfort

bien

Dommage que le restaurant sois en vacance ! car pour manger c'est compliqué . Aussi le matin car 2 cars vienne pour le petit déjeuné c'est très compliqué .il faut être patient pour se servir ! Donc pas la bonne période dommage ! A testé encore !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un agréable séjour dans un hôtel très bien décoré avec un accueil très sympathique et un restaurant au top
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alberto

Liked: Amenities, property conditions & facilities
Top service, merci
Stayed 1 night in Aug 2023
Verified

8/10 Good

Georges Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Le repas n'était pas super
Stayed 1 night in May 2023
Verified

6/10 Okay

Hervé

Liked: Cleanliness, property conditions & facilities
Hôtel et personnel agréables, problème budgétaire ou autre, mais le manque de salariés se ressent sur le service.... Personnel travaillant dans la précipitation , au petit déjeuner, buffet vite vide, et très lentement rempli. Je suis désolé d'apporter cette critique, je répète le personnel n'y est pour rien... bref services en baisse de régime, et le prix lui est resté pour cette prestation ,élevé.
Verified

4/10 Poor

Alexandre

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Lors de l’accueil la personne nous a affirmé que le petit déjeuner était inclus mais lors du règlement le lendemain une autre personne nous a demander de régler le petit déjeuner ( 16€ par pers )… Le parking était complètement verglacé donc très dangereux ( pas de salage ) Le buffet du petit déjeuner est en plein milieu du passage où les personnes rentrent et partent de l’hôtel En ce qui concerne la propreté, la poussière n’était pas faite et dans la douche il restait des ongles de pieds donc la propreté laisse vraiment à désirer pour une nuit à 195€ … ** Je ne recommande donc pas du tout cet hôtel **
Stayed 1 night in Dec 2022
Verified

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dommage que le restaurant situé dans l'hôtel soit fermé en plein été
Stayed 1 night in Aug 2022
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr schön, moderne Zimmer mit schönes großen Bad. Das Doppelbett war mit 1,40m sehr kuschelig. Das Frühstück mit 15 Euro per Person ist etwas teuer. Alles in allem für ein oder zwei Nächte zum empfehlen.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Sprach kentnisse können verbessert werden.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres agreable
Stayed 1 night in May 2022
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA PROXIMITE AVEC STRASBOURG ET EN GENERAL AVEC L ALSACE
Stayed 3 nights in Dec 2021
Verified

8/10 Good

pedro

Liked: Cleanliness, property conditions & facilities, room comfort

Enttäuschendes Erlebnis für Hundebesitzer

Das Hotel haben wir zum zweiten Male bewohnt. Wir werden es nicht mehr tun. Das Personal war zwar sehr entgegenkommen und half bei fehlenden Gegenständen (Klopapier, Handtücher) SEHR gerne, herzlich und schnell, aber das Hotel wollte €15 pro Hund pro Nacht haben, obwohl hotels.com das mit €5 angegeben hatte. Das ist 200% mehr als angegeben....Und nicht einmal einen Wassernapf hat das Hotel für unsere zwei Hunde zur Verfügung gestellt, obwohl sie selbst Hundebesitzer sind. Ich hatte keine Lust auf große Diskussionen und habe nur auf den Preis hingewiesen. Dann mussten wir zwar "nur" €15 Euro zahlen, aber wir fanden das alles nicht so fair .. vielleicht erhöhen sie auch noch den Preis fürs Frühstück und aktualisieren die Preise bei Hotels com nicht....
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Aidé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très calme

Accueil sympathique, hôtel très calme et très confortable.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je trouve le menu du restaurant trop chêr, et une boisson m'a été comptée en double
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeur sûre

Chambre bien équipée, service au mieux vs obligations gouvernementales Meeci
Stayed 1 night in May 2021