This hotel features a front desk available during limited hours. Housekeeping is available once per stay.
HOTEL LUNA SUTELLA offers 14 accommodations with designer toiletries and hair dryers. Rooms open to lanais. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers and toothbrushes and toothpaste. Housekeeping is provided once per stay.
During your stay at HOTEL LUNA SUTELLA, you're just a quick walk from Jozenji-dori Avenue.
Free WiFi (speed: 50+ Mbps)
Just a 3-minute walk from Jozenji-dori Avenue and 4 minutes by foot from Sendai Mediatheque
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transport
No on-site parking available
Family friendly
Mini-fridge
Conveniences
Limited-hour front desk
Guest services
Housekeeping (once per stay)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Mini-fridge
More
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: JPY 1000
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: JPY 1000 (subject to availability)
Late check-out fee: JPY 1000 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 11:30 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.