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Hotel Monte Hermana Sendai

Property class: 3

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Photo gallery for Hotel Monte Hermana Sendai

Front of property – evening/night
Reception
Hallway
Interior entrance
Triple Room, Non Smoking (2 Single + 1 Extra bed)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-2-15 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Jozenji-dori Avenue
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Sendai Ginza Street
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Semi Double Room, Non Smoking

Down duvets, desk, free WiFi, bed sheets

Semi Double Room, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

Down duvets, desk, free WiFi, bed sheets

Double Room, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking (Single Bed +Extra Bed)

Economy Twin Room, Non Smoking (Single Bed +Extra Bed)

Economy Twin Room, Non Smoking (Single Bed +Extra Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking

Down duvets, desk, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(65 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Non Smoking (2 Single + 1 Extra bed)

Triple Room, Non Smoking (2 Single + 1 Extra bed)

Triple Room, Non Smoking (2 Single + 1 Extra bed)

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Relax Single Room, Non Smoking

Down duvets, desk, free WiFi, bed sheets

Relax Single Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room

Down duvets, desk, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Female Twin Room

Down duvets, desk, free WiFi, bed sheets

Female Twin Room

  • Sleeps 2

Superior Twin Room - Non-Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Ladies Semi-Double Room for Women Only

Down duvets, desk, free WiFi, bed sheets

Ladies Semi-Double Room for Women Only

  • Sleeps 2

View all photos for Deluxe Twin Room – Non-Smoking

Down duvets, desk, free WiFi, bed sheets

Deluxe Twin Room – Non-Smoking

  • Sleeps 3

View all photos for Studio Twin

Down duvets, desk, free WiFi, bed sheets

Studio Twin

  • Sleeps 2

View all photos for Superior Twin Room

Down duvets, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Standard Twin Room

Down duvets, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Down duvets, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Relax Single Room

Down duvets, desk, free WiFi, bed sheets

Relax Single Room

  • Sleeps 1

View all photos for Semi Double Room

Down duvets, desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2

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About this property

Hotel Monte Hermana Sendai

Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Monte Hermana Sendai offers 275 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Monte Hermana Sendai. During your stay, you're just a quick walk from AER Observation Terrace. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from AER Observation Terrace and 4 minutes by foot from Aoba-dori Avenue
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Monte Hermana Sendai.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; JPY 2,500 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-cm TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Monte Hermana
Hotel Monte Hermana Sendai
Monte Hermana
Monte Hermana Sendai

Hotel Monte Hermana Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1059 reviews
Rating 8 - Good. 358 out of 1059 reviews
Rating 6 - Okay. 83 out of 1059 reviews
Rating 4 - Poor. 17 out of 1059 reviews
Rating 2 - Terrible. 16 out of 1059 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chia-Heng

Liked: Cleanliness, staff & service, amenities
太讚了，沒啥缺點！
Stayed 2 nights in Jan 2026

10/10 Excellent

Tomoya

Stayed 8 nights in Jan 2026

8/10 Good

HEE KYUNG

Stayed 1 night in Jan 2026

10/10 Excellent

shu ting

Liked: Cleanliness, staff & service, amenities
櫃檯服務都很好,還有可以喝飲料跟咖啡 讚讚,地點也很方便,推薦喔
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Travelled with family
Liked: Amenities
Convenient location with a hot spring.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 3 nights in Dec 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
You definitely get what you pay for. Sadly you couldn't totally turn off the heat, and the room dried out. There were loud people in the hallways and I ended up only getting about 3 hours of sleep total. The room was clean and the amenities were fine. Bathroom was above standard for similar business hotels.
Stayed 1 night in Dec 2025

10/10 Excellent

Hock Lee

Stayed 1 night in Dec 2025

10/10 Excellent

TANAWAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tsung-Jen

Stayed 1 night in Dec 2025

10/10 Excellent

Li jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好很方便
Stayed 4 nights in Dec 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
お風呂や朝食
Stayed 1 night in Dec 2025

10/10 Excellent

Jun

Stayed 1 night in Dec 2025

10/10 Excellent

Wai Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Wai Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

yun-chia

Stayed 2 nights in Nov 2025

6/10 Okay

Takashi

Travelled with family
Liked: Staff & service
Sometimes weclcome drink surber doesn't work especially cafe late
Stayed 1 night in Nov 2025

10/10 Excellent

Seiru

Stayed 1 night in Nov 2025

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their amenities and pajamas. I also like the shampoo and conditioner they provide in the bathroom.Their qualify is excellent.
Stayed 2 nights in Nov 2025

8/10 Good

SIN MEI SHIRLEY

Travelled with family
Liked: Cleanliness
Good location! 距離仙台駅大約5-8 分鐘路程, 從駅西面出口右轉沿天橋穿過商場直行到酒店； 另一邊就是一番街！駅內、商場或一番街周邊都有食店，也有通宵巴士到東京。
Stayed 1 night in Nov 2025

6/10 Okay

Kyoko

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
朝食なしプランで小学生の子供と3泊しました。初めてこちらのホテルを利用しましたが、駅から近く、大浴場もあり、設備・スタッフ等申し分ないと感じました。 初日のチェックイン時に朝食の代金を確認したところ、大人2200円、小学生は1100円とのこと。時間の関係でチェックアウトの日だけホテルで朝食をいただくことにしました。 フロントで朝食代を事前支払の際に、子供の年齢を聞かれたので「11歳」と答えました。そして請求された金額は大人2名分の4400円でした。チェックイン時に小学生は半額だときいたことを伝えると「高学年ですね。」と言って金額を訂正されました。高学年であろうが低学年であろうが小学生です。しかもうちの子供は中学生にみえるような子供ではなく、むしろ年齢より小さく３～4年生にしかみえません。一目小学生です。 日本の小学校を知っていれば１１歳を中学生と思う方はいないと思います。もし、チェックイン時に金額を確認していなければ、請求どおり大人二人としてお支払いしてしまったと思います。どのような意図なのか不信感しかありませんでした。
Stayed 3 nights in Nov 2025

10/10 Excellent

Yamamoto

Stayed 2 nights in Nov 2025

10/10 Excellent

YEE HO

Travelled with group
Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Jong-Sook

Stayed 3 nights in Nov 2025