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Koyo Grand Hotel

4.0 star property

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Photo gallery for Koyo Grand Hotel

A hotel entrance with a large, ornate fountain and a covered walkway.
A spacious dining area with checkered flooring, large windows with white curtains, and multiple tables and chairs.
A spacious lobby with a central fountain, multiple levels, and classical statues.
A hotel with a large glass facade, outdoor seating area, and a statue in front.
A luxurious living room with ornate furniture, a chandelier, and a large television.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2-3-1 Honcho, Aoba-Ku, Sendai, Miyagi-ken, 980-0014
  • Place, Nishikicho Park
    ‪3 min walk‬
  • Place, Sendai Ginza Street
    ‪6 min walk‬
  • Place, Tokyo Electron Hall Miyagi
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Royal Suite Room Non-smoking

A hotel room with two beds, a bedside table with a lamp, a picture frame, a window with curtains, and a patterned floor.

Royal Suite Room Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Room Non-smoking

A hotel room with two beds, a desk with a television, a chandelier, and a window with curtains.

Junior Suite Room Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room Smoking

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and a carpeted floor.

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Single Room, Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Single Room, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

A hotel room with a large bed, a desk, two chairs, a lamp, and a window with curtains.

Double Room, Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, two chairs, a lamp, and a window with curtains.

Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

A hotel room with two beds, a bedside table with a lamp, a chair, and a small table.

Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a chair, and a small table.

Twin Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Koyo Grand Hotel

Along with 2 restaurants, this hotel has self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Koyo Grand Hotel offers 149 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Koyo Grand Hotel, you're just a quick walk from Nishikicho Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Japanese breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 2-minute drive from Sendai Anpanman Children's Museum & Mall and 5 minutes from Rakuten Mobile Park Miyagi
There are 2 restaurants on site. WiFi is free in public spaces. Koyo Grand Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sendai hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:30 AM.
Koyo Grand Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,815 per person
  • 2 restaurants

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1815 per person
  • Self parking fee: JPY 1000 per night
  • Late check-in fee for check-in between 11:00 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Koyo Grand
Koyo Grand Hotel
Koyo Grand Hotel Sendai
Koyo Grand Sendai
Koyo Hotel
Koyo Grand Hotel Hotel
Koyo Grand Hotel Sendai
Koyo Grand Hotel Hotel Sendai

Koyo Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 344 reviews
Rating 8 - Good. 136 out of 344 reviews
Rating 6 - Okay. 61 out of 344 reviews
Rating 4 - Poor. 20 out of 344 reviews
Rating 2 - Terrible. 7 out of 344 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The lobby is opulent and the whole place has an old school vibe.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chung Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and lovely hotel. Staff are helpful and provide good service. The only problem is that there is no air conditioning in this hotel. It is not bad when it is cold outside. Not sure about the experience if it is in summer. Overall great experience.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Suk Man Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location with lots of restaurants nearby. Walking distance to shopping street. Easy access to Sendai station, walking distance only 8 mins.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Clean rooms everyday
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Suk Man Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with only 8 minutes walk to Sendai JR & other shopping streets. Great to have customers under 18 forbidden to stay & give a quiet environment. Thanks hotel upgraded is to a bigger room after we return from Aomori. Will stay here again when I come to Sendai next time.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Vixian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture is nostalgic. The rooms are cleaned everyday and are cleaned throughly. The location of thr property is very ideal. Very walkable to most places of interest. The staff at the reception and in the lobby are fantastic people. I enjoyed my week in Sendai.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good for maintenance.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

KENSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is one of the beautiful hotel in center of Sendai city. Many Europe style objects make you feel to stay in out side of Japan. They have connecting room, so they provided the room for our family, @ adults and two teenager. The kid of service is very rare nowadays, so we really appreciate their kindness. We love to stay the hotel again. Sure, their food quality is wonderful. Please order your breakfast and book their Chinese restaurant at the top of the hotel.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

takashi

Liked: Amenities
Ｂreakfast style in the restaurant was not good （only two kind of Ｊapanese style and western style are serviced) . Ｉf possible, more menue selection ｗould be better for various tourist.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

YUJIRO

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room temerature adjustment was not possible. It was too warm. Air conditioning system was not customer friendly.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

TANAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fiの状態はイマイチだったが、老舗のホテルという感じでよかった
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Tomomi

Liked: Cleanliness, staff & service
朝食は美しく綺麗でした。ただスープがぬるく残念。 部屋は便座が冷たく、室内にずっと水の流れる音がしていて残念でした
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

まさし

Liked: Cleanliness, staff & service
1階エントランスホールが広く格式を感じました。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

なつき

Liked: Cleanliness, amenities, property conditions & facilities
駐車場もあるし、朝ごはんがなにより良い！ 和食朝食が、宮城のお米を使ったおにぎりやお茶漬けが楽しめます。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MIKI

Liked: Cleanliness, amenities, property conditions & facilities
ホテルは古いですが清掃がきちんとしていて綺麗でした。 朝食の和定食が豪華でびっくり！ とても美味しかったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

KEN

Liked: Cleanliness, staff & service
食事はしっかりしています。部屋にちゃんと座れる椅子があります。
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

サトル

Disliked: Cleanliness
築年数が40年以上なので仕方ないが、バストイレの空調が緩やかすぎて、入浴後の2〜3時間は湯気だらけ。電子レンジが必要な場合もフロントに頼んで奥で温めてもらうしかない。部屋の設備も老朽化でベッドなども、最近珍しいシロモノです。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

tsutomu

Liked: Cleanliness, staff & service
コスパ良い　ホテル自体は古いですが室内清潔に保たれている大型ホテル　安いので不安はありましたが快適に宿泊させて頂きました
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

KUNIHIKO

Liked: Cleanliness, amenities, property conditions & facilities
早朝の車の出荷も迅速に対応頂き大変有意義だった。フロントの方々の対応も親切で気持ち良かった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

KEIICHI

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔、朝ご飯が美味しい
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

YUJIRO

Liked: Cleanliness
Disliked: Property conditions & facilities
客室設備が古い。コーヒーカップの設置なし。湯沸かしはあったが、旧式の湯呑みが置いてあったのみ。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

NORIKO

Liked: Cleanliness
ベッドが広くて良い。フロントの対応も親切です。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kazushige

Liked: Cleanliness, property conditions & facilities
お部屋の冷蔵庫、テーブルの位置に少し無理があると思いました。 スタッフの方の対応はすごく良かったです。
Stayed 1 night in Nov 2025