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Phoenix Island

4.5 star property

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Photo gallery for Phoenix Island

A nighttime resort pool area with multiple pools, lounge chairs, and a modern building with large windows.
A rustic wooden gazebo with Christmas trees and decorations.
A spacious dining area with high ceilings and large windows offering a view of the sea and distant land.
A coastal hotel with a beachfront view, a large building with multiple floors, and a curved road leading to the beach.
A modern hotel room with a large window, a sofa, a small table, and a bed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Place, Sinyang Beach
    ‪1 min walk‬
  • Place, Aqua Planet Jeju
    ‪4 min walk‬
  • Place, Seopjikoji
    ‪4 min drive‬

Room options

View all photos for Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

A modern hotel room with a large window, a sofa, a coffee table, and a TV.

Royal Suite(54PY) 3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

  • Garden view
  • 178 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

A modern hotel room with a large window, a sofa, a coffee table, and a TV.

Royal Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • Garden view
  • 179 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

A bathroom with a large window, a bathtub, and a faucet.

Royal Ocean View Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

A modern hotel room with a large window, a sofa, a small table, and a bed.

Royal Ocean View Suite(54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • Sea view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

A modern hotel room with a sofa, a small table, a TV mounted on the wall, and a large window with curtains.

Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 112 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Royal Room (Pet-Friendly)

A dog wrapped in a blanket sitting on the floor next to a wooden cabinet and a window with a view of trees.

Royal Room (Pet-Friendly)

  • Garden view
  • 111 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (34PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

A modern building with a large glass facade, a swimming pool, and lounge chairs.

[Phoenix Premium] Agora PKG (34PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (34PY Sea) (Assign upon check-in) Pool&sauna + Kids Lounge + Agora pass

A modern building with a large glass facade, a swimming pool, and lounge chairs.

[Phoenix Premium] Agora PKG (34PY Sea) (Assign upon check-in) Pool&sauna + Kids Lounge + Agora pass

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for [Phoenix Premium] Agora PKG (54PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

A modern building with a large glass facade, a swimming pool, and lounge chairs.

[Phoenix Premium] Agora PKG (54PY) (Assign upon check-in) Pool & sauna + Kids Lounge + Agora pass

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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  • Pool
  • Hot tub
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4.6 out of 5, Wonderful, 1,011 reviews
The price is €117
includes taxes & fees
1 Sept - 2 Sept
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About this property

Phoenix Island

Catch some rays at the nearby beach or spend the day relaxing at Phoenix Island's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Rooms open to balconies. Beds feature down comforters. Accommodations at this 4.5-star resort have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages and massages. The spa is open daily.
During your stay at Phoenix Island, you're just a quick walk from Sinyang Seopji Beach. Free WiFi in public areas, free self parking, and 3 restaurants are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free self parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include a free kid's club, a lifeguard on site, and tour or ticket assistance
  • Onsite recreation includes a sauna and a playground
  • Just a 2-minute drive from Sukji Koji Beach and a few minutes from Seopjikoji
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Phoenix Island offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A 24-hour business center and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 9289 square feet (863 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the luxury Phoenix Island. Free self parking is available.

This 4.5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
코지(Koji) - This buffet restaurant serves breakfast only. Open daily.
해랑(Haerang) - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
BBQ 빌리지 - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 43,000 for adults and KRW 36,000 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ 빌리지
  • 코지(Koji)
  • 해랑(Haerang)

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Heated pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (9,289 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heated floor
  • Heating
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Access methods

Access code, staffed front desk

Pets

  • Pets: KRW 100000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 43000 for adults and KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an access code.
Access to the pool is available by reservation only from July 10-August 23, 2026. Guests are required to reserve a time slot at the front desk at check-in or via reservation link. Access is available for 1 session per day per night of stay; 10 AM-1 PM (1st session), 1:30-3:30 PM (2nd session), 4-6 PM (3rd session), or 6:30-9 PM (4th session).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, amenities
Full of wonderful walkable surrounding views
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature of property is so excellent. I visited for my mom's 80th b-day trip with whole family. We enjoyed a lot! Revisit this hotel? Absolutely!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Youngmyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is for the family. Good location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

felicien

Liked: Cleanliness, staff & service, amenities
Was good overall
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing~ view!!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

jinny

Disliked: Property conditions & facilities
It is an old building and needs a renovation. Property management is average. Outside view is pretty but the rooms are outdated for the price.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they helped in arranging all transportation to move around in Seongsan. The hotel location is absolutely beautiful on the Seopjikoji peninsula, it has views comparable to all the best views of Seongsan Ilchulbong. Do not miss the hotel Korean restaurant.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Henry Beng Chong

Liked: Cleanliness, property conditions & facilities, room comfort

Extremely comfortable bed, spacious room

It was very spacious and comfortable, tea, kettle and microwave provided. The bed was extremely comfortable. The environment was scenic and quiet and location near beautiful sights.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

SUNG WON

Liked: Cleanliness, staff & service, amenities
Room was not bad. But sauna was needed to innovate some things. Such as water pressure and watm water temperature...
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room has a few signs of wear, but still cleanly maintained. Surrounding area is beautiful, and the package deal was excellent that included a meal and lounge access. I will definitely choose this resort again for my family.
Stayed 2 nights in May 2023
Verified review

8/10 Good

angella

Liked: Cleanliness, staff & service, room comfort
The surrounding and food were excellent! The condition of the room needs update such as flooring.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice view from the room. Everything was great. I highly recommend to everybody.
Verified review

6/10 Okay

Cara

Liked: Cleanliness
Access to the art gallery and lighthouse was wonderful. More shuttle buses would have been preferred. Access to wifi was non existent
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Kin Fai Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Reasonable price! Friendly staff! The property and room are quite primitive though. It is like a university dormitory. And the restaurants are overpriced. I’d still recommend this hotel/resort.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large resort w/ onsite dining. Enjoyed having a kitchen so we could cook our own breakfast & lunches. Disappointing that the pool was being renovated while we were there. Not many properties in Korea have pools available for guests, so it would have been nice.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Arne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a makeover
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Nidia M

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facilities were dated, staff was scarce. The one person who was very helpful was in the check in office, he was very accommodating. I had to engage him multiple times for things that I expected in any hotel. If not for the location of the hotel, I would have left that same night. Also, please provide bi-lingual assistance. I could not use facilities without translator or help.
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Sujin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty disappointing on the property condition. Very outdated and rooms are not so clean. Mold on the curtain.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Caroline

Liked: Cleanliness, staff & service
We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Daphne Bondal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

sungwoo

Disliked: Staff & service, property conditions & facilities
가격대비 나쁘지 않았어요. 재방문의사는 있습니다.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sumin

Liked: Cleanliness, property conditions & facilities
장점: 뷰가너무너무너무좋음. 뒤에 글라스하우스까지 이어지는 코스 산책도 하고 섭지코지 까지 샄책가능하다는 점에서 매우 좋습니다 단점: 서비스 및 시설이 별로에요 일단 사우나에 탕은 연지 1시간밖에안됐는데 이물질이 다 떠다니고 / 조식은세가족 거의10만원내고 먹었는데 음식이 오랫동안 안채워지고, 훈제연어신선도도 낮았어요 무억보다 고객수에비해 일하는분 숫자가 너무 부족해보였습니다, 직원분들도 오늘 조식 손님왜이렇게 많은거냐며 본인들끼리 헛웃음지으시더라구요 / 거기에 레이트 체크아웃 신청했는데 전달이안됐는지 잠깐나간사이 클리닝서비스미리오셔서 냉장고에 음식이랑 그외짐들 다 버리셨습니다. 이 건에 대해서도 사과외엔 다른응대가 없었어요.... 정말 뷰랑 산책코스는 너무너무좋은데 서비스가 그걸 따라가지 못하는 게 너무 아쉬워요
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Byung-Gu

Liked: Cleanliness
Disliked: Amenities
3년 전 방문했을 때 대비 전반적인 퀄리티가 떨어져 있었습니다.
Stayed 2 nights in Apr 2026