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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5.0 star property

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Photo gallery for Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Penthouse, 2 Bedrooms | Living area
Property video
Executive lounge
Fitness facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372
  • Place, Yongsan Electronics Market
    ‪5 min walk‬
  • Place, Shilla I’Park Mall
    ‪8 min walk‬
  • Place, War Memorial of Korea
    ‪5 min drive‬
  • Airport, Seoul (ICN-Incheon Intl.)
    ‪68 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

9.6 out of 10
Exceptional
(11 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

Premier Residence Suite, 3 Bedrooms, 2 King Beds and 2 Single Beds

  • 153 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Penthouse, 3 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

Premier Suite, 3 Bedrooms, Connecting Rooms

  • Sleeps 7
  • 3 Double Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

  • Sleeps 3
  • 2 Single Beds

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About this property

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and 4 coffee shops/cafes. Housekeeping is available on request.
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offers 202 accommodations with tablet computers and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. During your stay, you'll be connected to a shopping center, and just a quick walk from Yongsan Electronics Market. You'll find features like free WiFi in public areas and free self parking, plus 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 coffee shops/cafes, a restaurant, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a golf driving range
  • Steps from Yongsan Electronics Market and 12 minutes by foot from Shilla I’Park Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as 4 coffee shops/cafes and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A casino, a library, and an arcade/game room are also featured at the luxury Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Free self parking is available.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
A la Maison Wine & Dine - This fine-dining restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Food Exchange - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
In Style - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Sky Kingdom - Onsite bar. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
A La Maison Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per night)
  • Limited on-site self and valet parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 55,000 for adults and KRW 27,500 for children
  • 3 bars/lounges
  • 4 coffee shops/cafes
  • A restaurant

Restaurants on site

  • A La Maison Deli
  • A la Maison Wine & Dine
  • Food Exchange
  • In Style
  • Sky Kingdom

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (33,874 square foot of space)
  • Golf driving range
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s Fitness center, Indoor Pool and Sauna are currently closed on the 4th Tuesday of every month.

Access methods

Staffed front desk

Pets

  • Pets: KRW 55000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Valet parking fee: KRW 22000 per night
  • Pet fee: KRW 55000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property requires guests to wear swim caps in the pool. Children under 3 years of age must wear waterproof diapers in the pool. Children under 130 centimeters tall height must wear a life jacket or inflatable armbands in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Ambassador Hotel Seoul Yongsan
Grand Mercure Ambassador Hotel
Grand Mercure Ambassador Seoul Yongsan
Grand Mercure Ambassador

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 527 out of 716 reviews
Rating 8 - Good. 131 out of 716 reviews
Rating 6 - Okay. 32 out of 716 reviews
Rating 4 - Poor. 13 out of 716 reviews
Rating 2 - Terrible. 13 out of 716 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a fabulous hotel in the middle of Seoul Korean. The staff is amazingly helpful. The rooms are wonderful and very comfortable for long stays.
This is the hotel arrival. Directly outside of the entrance.
A view of the city from the room.
Breakfast buffet area
This is the coffee lounge area inside the hotel, There are several more outside the hotel on the 1st floor
Stayed 5 nights in Dec 2025

10/10 Excellent

Jia Ying

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and amazing service! Location is excellent too - directly connected to Yongsan Station and IPark Mall.
Stayed 8 nights in Oct 2025

10/10 Excellent

stacy

Stayed 9 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Allen, San Ramon

Stayed 5 nights in Oct 2025

4/10 Poor

Duc

Stayed 4 nights in Oct 2025

10/10 Excellent

Rogelio

Stayed 1 night in Oct 2025

6/10 Okay

Harald

Stayed 7 nights in Sep 2025

10/10 Excellent

HS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

HS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a five star stay experience. My mom loved this hotel.
Stayed 4 nights in Sep 2025

4/10 Poor

Alison

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing stay. The front office staff were not very accommodating or flexible with requests eg. Options for late check out. The room was very basic and dated. Not great as tourist accommodation. Would be more appropriate for a business stay as kitchen and laundry facilities in the room. This was the most expensive but disappointing accommodation we stayed in out of the 4 accommodations we stayed in throughout South Korea. There is a train station walking distance away which we utilised a lot as there were no shops or restaurants in walking distance around the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

gurer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lia Kang in the cafeteria and the life guard at the pool were some of the nicest people I've met. The staff was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here

Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible
Stayed 2 nights in Jul 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ji-Yong

Liked: Cleanliness
Stayed 5 nights in May 2025

4/10 Poor

Yu kyoung

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HORRIBLE Check-in experience

A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
Stayed 17 nights in Apr 2025

10/10 Excellent

Lisa, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo
Stayed 9 nights in Apr 2025

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
Stayed 7 nights in Apr 2025

8/10 Good

minjeong

Stayed 4 nights in Apr 2025

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Stayed 5 nights in Mar 2025

10/10 Excellent

INSOOK

Stayed 3 nights in Mar 2025