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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

A rooftop pool area with lounge chairs, potted plants, and a view of the city skyline.
Creator video - submitted by TravelerAaron
An outdoor bar area with a white counter, black bar stools, and a view of the cityscape at dusk.
A spacious lobby with a high ceiling, large windows, and a reception desk.
A modern hotel room with large windows offering a city view, a dining area with round tables and chairs, and a kitchenette.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Double Bed

A modern hotel room with a large bed, a TV, a bathroom with a shower, and a wall art piece.

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Single Beds (Residence)

A hotel room with a sofa, two beds, a small round table, and a large abstract painting on the wall.

Deluxe Room, 3 Single Beds (Residence)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 Bedroom (Residence)

A modern hotel room with a large bed, a bedside table with a lamp, a wall art piece, and a glass-enclosed shower area.

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed (Residence)

A modern hotel room with a bed, a desk, a chair, a TV, a shower, and a kitchenette.

Studio, 1 Double Bed (Residence)

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a large abstract painting, a modern bathroom with a mirror and sink, and a wooden panel design on the wall.

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(17 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a large abstract painting on the wall, a lamp, and a small table with a vase of flowers.

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 3 Single Beds

A hotel room with two beds, a large abstract painting on the wall, and a modern bathroom with a glass shower enclosure.

Superior Room, 3 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

City view

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a large abstract painting, a modern bathroom, and wooden paneling.

Superior Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Family Room, 1 Bedroom (Residence)

A modern hotel room with a bunk bed, a flat-screen TV, a dining area with a coffee machine, and a view of the city.

Premier Family Room, 1 Bedroom (Residence)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the great public transit around Novotel Ambassador Seoul Dongdaemun Hotels & Residences. During your stay, you're just a quick walk from Dongdaemun History and Culture Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to public transportation and the helpful staff
  • Just a 4-minute walk from Dongdaemun History and Culture Park and 5 minutes by foot from Goodmorning City
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 862 out of 1337 reviews
Rating 8 - Good. 335 out of 1337 reviews
Rating 6 - Okay. 101 out of 1337 reviews
Rating 4 - Poor. 22 out of 1337 reviews
Rating 2 - Terrible. 17 out of 1337 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

PEI YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location clean hotel and friendly staffs
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sinesio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, facility - everything was fantastic.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing staff. Massive thank you to Dennis who made our stay unforgettable!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Hazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and nice location near everything hotel is very nice, best staff very nice and professional.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Raanan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, clean convenient room, good breakfast. We enjoyed so much.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness
The rooms and rest of the hotel are very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Seoul. Easy access to restaurants, shopping, transportation.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast en perfect staff!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, and my family had the best time. The staff were so helpful, and everything was excellent and beautiful. We will definitely be back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Abrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, amazing amenities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

TOSHIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sinesio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service level in all area's is excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

CRISTINA

Liked: Staff & service, amenities, property conditions & facilities
Great selection of food available for buffet breakfast + Staffs were very polite and helpful. The check in and check out staffs were amazing too
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Jerome Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is on the expensive side but overall, the hotel is a well ran and properly maintained facility. The swimming pool is amazing.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ting Hin Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 nights in one of the residence rooms and the staff and the room were excellent. This was a birthday getaway and the staff left a complimentary cake in the room upon arrival which we appreciated. Kevin was very helpful with providing us with amenities. The cleaning staff were very attentive when making up the room. Would stay here again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Amazing service, great room and great location.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner went to sell South Korea for vacation during the winter time. This hotel wasn’t even our first choice, but this was the best option that Hotels.com could have given us, and it did not disappoint the restaurant in the bar at the hotel offered many selections and they were great. This hotel was walking distance to one of the local market and we enjoyed our trip to the local market. This hotel is highly recommended.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great area. Friendly staff and perfect location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

david edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Elenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No early check in available but the staff are very accommodating by allowing luggage storage until 3 PM check in, would recommend this hotel as it is very close to most attractions and main subway hub
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

KYONG AE

Location is good. Some room has bad odor.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt the breakfast was overpriced based upon the items on the buffet.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mohammad Yusri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation stay! Near to many shopping facilities.
Stayed 8 nights in Dec 2025