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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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Reception
Creator video - submitted by TravelerAaron
2 bars/lounges, lobby lounge, rooftop bar
Premier Suite, 1 Double Bed
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed (Residence)

Studio, 1 Double Bed (Residence)

Studio, 1 Double Bed (Residence)

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

City view

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Family Room, 1 Bedroom (Residence)

Premier Family Room, 1 Bedroom (Residence)

Premier Family Room, 1 Bedroom (Residence)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the great public transit around Novotel Ambassador Seoul Dongdaemun Hotels & Residences. During your stay, you're just a quick walk from Dongdaemun History and Culture Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to public transportation and the location
  • Just a 5-minute walk from Goodmorning City and 5 minutes by foot from Dongdaemun Design Plaza
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.

The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel

Novotel Ambassador Dongdaemun Hotels Hotel

Novotel Ambassador Seoul Dongdaemun Hotels

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul

Novotel Ambassador Seoul Dongdaemun Hotels Residences

Novotel Ambassador Seoul Dongdaemun Hotels Hotel

Novotel Ambassador Dongdaemun Hotels Hotel

Novotel Ambassador Seoul Dongdaemun Hotels

Novotel Ambassador Dongdaemun Hotels

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul

Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 797 out of 1267 reviews
Rating 8 - Good. 322 out of 1267 reviews
Rating 6 - Okay. 104 out of 1267 reviews
Rating 4 - Poor. 24 out of 1267 reviews
Rating 2 - Terrible. 20 out of 1267 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer Ching Yee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff on the ground floor and at check-in were very friendly and helpful, though staff in other areas were only average. A few things to note: Facilities come with quite a lot of rules. The pool requires advance booking, which felt inconvenient while on holiday — I prefer being able to use it whenever I feel like. Entry is also not allowed if you’re wearing room slippers. Breakfast is organised into three entry sessions, which resulted in waiting times and a very busy dining area. Unfortunately, I didn’t enjoy the breakfast experience. A wider fruit selection would have made the breakfast experience better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Excellent food, service, pool, hot tub and gym! Will definitely say again!!
Beautiful views
Stayed 4 nights in Feb 2026

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities
The Novotel is splendid choice in the Dongdaemun area depending on what you are looking for and how much you are interested in spending. We booked a Premier Room in the Residence wing of the complex and were very pleased. There was a full kitchenette, a separate dining area, and a spacious seating area. The bedroom itself was enormous, as was the bath which featured an oversized shower stall and one of the largest bathtubs I have ever seen in all my years of travel. The room was fantastic. We also enjoyed swimming laps in the indoor pool on the 20th floor and soaking in the hot tub up there after swimming. The indoor pool complex is very nice. The only area for potential improvement I might identify is breakfast, which was somewhat above average but lacked any sort of flair. If they had some type of fresh fruit smoothie station, or a made to order breakfast wrap station or something like that, it might have given breakfast a "wow" factor. The most disappointing part about breakfast is that we were looking forward to trying some of the loose leaf local Korean hot tea, but there wasn't any to be had. All of the tea was in tea bags, which is absolutely no fun at all. The only other thing to be aware of is that the front of the hotel faces the emergency room entrance to a medical center, so if blaring ambulance sirens aren't your thing, you may want to think about something elsewhere. Otherwise, this is an excellent property and we would stay here again. Recommended.
Stayed 2 nights in Jan 2026

8/10 Good

Dao Ming

Stayed 9 nights in Jan 2026

10/10 Excellent

Xi

Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 5 nights in Jan 2026

10/10 Excellent

Leeh

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 5 nights in Jan 2026

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great area. Friendly staff and perfect location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 6 nights in Jan 2026

8/10 Good

Kyung Bae

Stayed 2 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Hotel, rooms and area great. Needs more elevators.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad Yusri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation stay! Near to many shopping facilities.
Stayed 8 nights in Dec 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
The room was clean and nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Amazing service, great room and great location.
Stayed 7 nights in Dec 2025

10/10 Excellent

Hyojin

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and breakfast options very good except coffee. The hotel staff were helpful, especially Cindy who resolved an issue we had with a Family room.
Stayed 2 nights in Dec 2025

10/10 Excellent

david edward, piscataway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff are first class. Location is convenient with subway station and restaurant within walking distance. There is also bus stop for airport shuttle in front of the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diyana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was polite.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Room
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohammed Kabir Ahmed, London

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, well stocked amenities, spacious and clean room with comfortable bed. Great view of the city.
Stayed 3 nights in Nov 2025

6/10 Okay

Haydee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ice is a menu item? Booked this hotel for my birthday and it was ruined. They “upgraded” me to the fourth floor… where my bedroom was easily seen from the ground. And there’s no view, the neighborhood is not exactly a great view. The overhead shower massively leaked which drowned my entire bathroom. I complained and got switched to a better room. Though the bathroom always smelled of pee. Other amenities were ok. Cannot complain about staff, they were accommodating in a situation that (seemed) wasn’t their fault. Can’t get over Ice being a menu item though… Would not recommend and would not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near train and walkable to DDP with easy pick up and drop off with uber. I would definitely stay here again. We got the delux suite with 560 sq ft space in the 1 bedroom and living area. The room had so many cabinets which are great for storage. It felt like a modern NYC apartment complete with a fridge, stove, microwave, filtered water machine and washing machine. Check in is on the 20th floor and I wish I visited the pool and gym, but there was so much to do each day that we rarely spent much time wandering the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudio, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and excellent service. We truly enjoyed our stay in the property! Thank you!
Stayed 9 nights in Oct 2025

6/10 Okay

Cher

Stayed 4 nights in Nov 2025