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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
VIP Access

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
2 bars/lounges, lobby lounge, rooftop bar
Experience the city from our expansive windows, with reception staff ready to assist you.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Dongdaemun Design Plaza
    ‪5 min walk‬
  • Gwangjang Market
    ‪7 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.4 out of 10
Exceptional
(14 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

7.6 out of 10
Good
(5 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the great public transit around Novotel Ambassador Seoul Dongdaemun Hotels & Residences. During your stay, you're just a quick walk from Dongdaemun History and Culture Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the proximity to public transportation
  • Just a 5-minute walk from Goodmorning City and 5 minutes by foot from Dongdaemun Design Plaza
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Construction near the property will be occurring from August 19, 2025 until further notice. Guests may hear construction-related noise and vibration during business hours.
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 13 to May 13:
  • Children's club
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1114 reviews
Rating 8 - Good. 280 out of 1114 reviews
Rating 6 - Okay. 96 out of 1114 reviews
Rating 4 - Poor. 25 out of 1114 reviews
Rating 2 - Terrible. 19 out of 1114 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Danbi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Mediocre experience. Not as nice as the photos.
Stayed 6 nights in May 2025

10/10 Excellent

Wing Yan Dalice

Stayed 3 nights in Apr 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jessica

Stayed 4 nights in Apr 2025

10/10 Excellent

norma, Cuenca

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

REZA, WOODLAND HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and up to expectations
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and so clean. It was somewhat confusing to have the reception lobby on the 20th floor, but we finally figured it out. We booked a Superior Room for 4 people (2 adults, 2 teenage children), yet to find the room only had a queen bed and a single bed. We asked how this room was meant for 4 people with these 2 beds, the staff had no answer, apology or recommendation for bringing a cot or alternative for their error. Otherwise, modern facilities, nice gym and quality breakfast. Very close to Dongdaemun Design Plaza and subway, very convenient. Lots of options for food/restaurants (which alot of metro Seoul has). Would come back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lydia

Stayed 5 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Orane

Stayed 4 nights in Apr 2025

6/10 Okay

Hoi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Samori

Stayed 9 nights in Apr 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Mina

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the premium one bedroom, which was great for a family of three. Location was close to the ddp and walking distance to stores and subways. Swimming pool was great on the weekday. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Devon

Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and fantastic service by staff
Stayed 5 nights in Mar 2025

10/10 Excellent

judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay.

Superior hotel exceeded all expectations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and pleasant. Staff are helpful and friendly. Besides, the location is close to shopping areas, subway station, and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful & smells good inside the hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

RACHEL

Stayed 3 nights in Mar 2025

10/10 Excellent

SOK HYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 6 nights in Mar 2025

6/10 Okay

Sherri

Stayed 3 nights in Mar 2025