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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
VIP Access

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Exterior
Creator video - submitted by TravelerAaron
Meeting facility
2 bars/lounges, lobby lounge, rooftop bar
Premier Suite, 1 King Bed | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.2 out of 10
Wonderful
(16 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Private kitchen

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Executive Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room, 1 Queen Bed&1 Single Bed

Superior Family Room, 1 Queen Bed&1 Single Bed

Superior Family Room, 1 Queen Bed&1 Single Bed

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the great public transit around Novotel Ambassador Seoul Dongdaemun Hotels & Residences. During your stay, you're just a quick walk from Dongdaemun History and Culture Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Goodmorning City and 5 minutes by foot from Dongdaemun Design Plaza
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1179 reviews
Rating 8 - Good. 302 out of 1179 reviews
Rating 6 - Okay. 95 out of 1179 reviews
Rating 4 - Poor. 23 out of 1179 reviews
Rating 2 - Terrible. 21 out of 1179 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

HONG SHING JOE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, staff are friendly. Overall is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Vickie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & helpful!! the room was very clean & had everything we needed, I will definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has kindly free upgraded my room so that we can have more space for the baby crib and all the luggages. The residence was very nice and comfortable. Location is very convenient. The playhouse is very kids friendly as well. Highly recommended for families.
Stayed 5 nights in Sep 2025

10/10 Excellent

caramin, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 5 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Issam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Stayed 6 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was comfortable and spacious. Sheets are clean and housekeeping is daily. Couch has multiple stains, possibly food possibly couch does not get cleaned. Friendly staff and English speaker was always available for guests and visitors. Chromecast was available upon request at no additional charge. Pool and gym area is clean and maintained very well. Front entrance and back entrance is easily accessible to taxi and uber drivers. Two subway stations are located very close. 2 convenience stores are close by as well as a chicken spot that is open late. Very close to dundun mall, walkable distance to multiple olive youngs, mimi line and nyu nyu.
Stayed 6 nights in Aug 2025

10/10 Excellent

Leyla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff and the room was very spacious
Stayed 5 nights in Aug 2025

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Great Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the location were perfect
Stayed 9 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay !!!
Stayed 3 nights in Aug 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good zone very near to a beautiful building of Zaha Hadid and shopping malls. The breakfast is excellent. The room is little but comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gankhulug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Hyunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay at this hotel, which felt new and was very clean. The location was incredibly convenient, offering easy access to attractions and public transport. However, the surrounding area could be a bit cleaner, and there was an occasional sewage smell. I also noticed a bit of dust in the room, likely from the bed, but overall, it was a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Tereza

Stayed 1 night in Jul 2025

8/10 Good

JENNY

Stayed 4 nights in Jul 2025

10/10 Excellent

Rameel Syed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating of needs; would definitely recommend to others and would stay there again when in Seoul!
Stayed 7 nights in Jul 2025

6/10 Okay

Yoon, East Amherst

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I did not feel like it was a 5 star hotel. I would say maybe a 4 star. There’s too many restrictions for fitness gym and the swimming pool for example you have to wear a swimming cap within the swimming pool as well as be 20 years old. The breakfast is definitely not worth the money. The sewer right in front of the entrance smells really bad every time you enter or exit the hotel. The hotel should fix the fine details and rules if they want to be called 5 star hotel. Staying here with 2 teenagers was a big mistake since it is not a family oriented hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the size of the junior suite and the round shaped bath tub is very nice. Very accessible to 3 lines of metro. The concierge is helpful. But a junior suite on the 3rd floor is ridiculous, I can hear the noise from party revellers at night, woken up by construction in the day. And the lifts are nonsense. I have never stayed in a hotel that required me to wait in the lobby for a lift for more than 5 mintues and not because it is crowded but it is slow.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Maksim

Stayed 6 nights in Jun 2025

10/10 Excellent

sung

Stayed 2 nights in Jun 2025