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Sofitel Ambassador Seoul Hotel & Serviced Residences

5.0 star property

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Photo gallery for Sofitel Ambassador Seoul Hotel & Serviced Residences

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Lobby lounge
Indoor wedding
Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View
Lake view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping

Explore the area

View in a map
209, Jamsil-ro, Songpa-gu, Seoul, 05552
  • Place, Lotte World Mall
    ‪5 min walk‬
  • Place, Lotte World Tower
    ‪9 min walk‬
  • Place, Lotte World
    ‪13 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪47 min drive‬

Room options

View all photos for Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

1 bedroom, premium bedding, down duvets, in-room safe

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lake Room with 1 King Size Bed, Lake View

Luxury Lake Room with 1 King Size Bed, Lake View

Luxury Lake Room with 1 King Size Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lake room, 2 twin beds, Lake view

1 bedroom, premium bedding, down duvets, in-room safe

Luxury Lake room, 2 twin beds, Lake view

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room with 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Luxury Room with 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Magnifique Room with 1 King Size Bed

Magnifique Room with 1 King Size Bed

Magnifique Room with 1 King Size Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

  • 135 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Suite with 1 King Size Bed

1 Bedroom Premier Suite with 1 King Size Bed

1 Bedroom Premier Suite with 1 King Size Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Executive King Suite with Lake View

Two-Bedroom Executive King Suite with Lake View

Two-Bedroom Executive King Suite with Lake View

  • 92 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Residence Studio with 1 King Size Bed

1 bedroom, premium bedding, down duvets, in-room safe

Residence Studio with 1 King Size Bed

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residence Studio with 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Residence Studio with 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Family Room with 1 King and 1 Single Size Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

1 bedroom, premium bedding, down duvets, in-room safe

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Suite with 1 King Size Bed

1 Bedroom Deluxe Suite with 1 King Size Bed

1 Bedroom Deluxe Suite with 1 King Size Bed

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Club lounge access, Lake View

Presidential Suite, 2 Bedrooms, Club lounge access, Lake View

Presidential Suite, 2 Bedrooms, Club lounge access, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

Similar properties

Lobby
Lotte Hotel World
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,310 reviews
The price is €207
includes taxes & fees
19 Nov - 20 Nov
Lotte Hotel World

About this property

Sofitel Ambassador Seoul Hotel & Serviced Residences

Luxury hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Change of towels is available on request.
Sofitel Ambassador Seoul Hotel & Serviced Residences offers 563 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Seoul hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa by Beauté Br has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sofitel Ambassador Seoul Hotel & Serviced Residences. During your stay, you're just a quick walk from Lotte World Tower. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self parking
  • Enjoy a bite to eat at FAIT MAISON, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials, or aromatherapy at Sofitel Spa by Beauté Br
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym and complimentary bicycles
  • Within a 10-minute walk of Lotte World Tower and Lotte World Mall
Sofitel Ambassador Seoul Hotel & Serviced Residences offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 6318 square feet (587 square meters) and includes conference space. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Sofitel Ambassador Seoul Hotel & Serviced Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
FAIT MAISON - This bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.
MIO - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
L'ESPACE - This lobby lounge serves brunch only. Open daily.
JARDIN D'HIVER - Onsite café. Open daily.
LATITUDE32 - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (KRW 25,000 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 77,000 for adults and KRW 38,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FAIT MAISON
  • JARDIN D'HIVER
  • L'ESPACE
  • LATITUDE32
  • MIO

Things to do

  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 6,318 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 32 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s main fitness center, changing room, and pool are closed on the first Tuesday of every month and the 5th-floor fitness center and kids lounge are closed on the second Tuesday of every month.
Entrance to this property's pool is limited to once per day, per guest, and can be reserved onsite on weekends and national holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 77000 for adults and KRW 38500 for children
  • Covered valet parking fee: KRW 25000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Ambassador Seoul Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Seoul
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel Seoul

Sofitel Ambassador Seoul Hotel & Serviced Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 583 out of 747 reviews
Rating 8 - Good. 98 out of 747 reviews
Rating 6 - Okay. 34 out of 747 reviews
Rating 4 - Poor. 14 out of 747 reviews
Rating 2 - Terrible. 18 out of 747 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs 2 elevators to get up

Really a top tier hotel. Quality all around
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, well maintained facilities in one of the best locations in Seoul. Only negative was the bed was quite hard, even for someone who likes doesn’t like a soft mattress.
Stayed 1 night in Aug 2025

10/10 Excellent

YOUJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Moonsun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rafael

Stayed 4 nights in Jul 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely new hotel and good facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is gorgeous, service is excellent, and the amenities are
Stayed 8 nights in Jul 2025

10/10 Excellent

Kathryn, Forest Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody, Hildale

Stayed 1 night in Jul 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impecable
Stayed 5 nights in Jul 2025

10/10 Excellent

Wook Jin, Sunnyvale

Liked: Cleanliness, amenities, property conditions & facilities
Lotte World Mall is next door.
Stayed 9 nights in Jun 2025

10/10 Excellent

Helen

Stayed 5 nights in Jun 2025

10/10 Excellent

CHEOLHO

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

yoli

Stayed 1 night in Jun 2025

10/10 Excellent

Shobhna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Friendly and warm staff. Great breakfast.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gereltuya

Stayed 4 nights in Feb 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and professionalism of the staff was the best. But the food provided at the 30th floor lounge could be improved.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyriac

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch place. I was hoping this was going to be a real top end hotel... and it was. And right next to the best mall. Only suggestion is a more friendly check-in. It feels like they’re more focused on explaining rules and checking all documents than to make you feel welcome and comfortable. All other staff members are excellent. And the hotel itself is indeed the choice now. I stayed at the Four Seasons in Seoul before, which is great. But I would say this one is even better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, staff are very helpful and polite. Love their swimming pool and gym, especially gym has all you need even body exam machines.
Stayed 2 nights in Jun 2025

10/10 Excellent

jin

Stayed 4 nights in May 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the nicest hotel you will ever stay in. Walls are entirely glass with beautiful views. Services 110%. This hotel is new. Workers open the doors and guide you everywhere. Don’t make the mistake of not staying here. It’s a little far from temples, nothing a uber can’t fix. The room service was the best food we ate in Korea, crazy! HIGHLY RECOMMEND.
Stayed 4 nights in Jun 2025