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4.3 out of 5

"Near all attractions well equipped helpful staff good breakfast western and Asian and Kimshee for breakfast " More

By a verified traveller on Tue 02 Oct 2018

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Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Somerset Palace Seoul. During your stay, you're just a quick walk from Gyeongbokgung Palace. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This upmarket aparthotel has 400 apartments over 18 floors. Each apartment includes amenities such as free WiFi and a deep-soaking bath.

  • Each apartment offers a kitchen, a deep-soaking bath and satellite TV
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Gyeongbokgung Palace and Gwanghwamun
  • Cats and dogs welcome for a fee (restrictions apply)

Somerset Palace Seoul ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset Palace Seoul

Everyone (4)
4 out of 5
Near all attractions well equipped helpful staff good breakfast western and Asian and Kimshee for breakfast

Posted by , from Jeju South Korea on 2 Oct 2018

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Comment from Hotel Management

8 Oct 2018 by GSM

Dear Vaughn, Thank you for taking the time to write this review. We are glad to hear that you enjoyed your stay with us. It is always encouraging for us to leran that our residents are satisfied with our service. Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future. Yours sincerely, Joyce Kim Guest Service Manager

5 out of 5
Very good staff helpful clean tidy fautless good location staff always ready to help

Posted by , from Spain on 19 Sep 2018

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Comment from Hotel Management

8 Oct 2018 by GSM

Dear Edward, Thank you for taking the time to write this review. We were delighted to learn that you had an enjoyable stay with us. Receiving such feedback motivates us to do better to ensure that our residents have a warm and pleasant experience at our property. Once again, thank you for your valued patronage. We look forward to welcoming you again in the near future. Yours sincerely, Joyce Kim Guest Service Manager

4 out of 5

Posted by on 10 May 2019

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4 out of 5

Good location, nice roof garden, friendly staff

Pros: Helpful staff
Cons: The bathrooms are old and should be redone, for example a shower instead of the old bath tubs.
Location: Was there for work and the location is excellent for me to go for meetings as many offices are nearby.
I will stay there again and that is probably the best sign.

Posted by on 3 Sep 2017

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Comment from Hotel Management

9 Sep 2017 by AGSM

Dear Guest, Thank you for taking the time to write this review. We are glad to hear that you enjoyed your stay with us. Your kind words inspire us to continually improve our service delivery. Once again, thank you for making us as one of your preferred accommodation choices. We look forward to welcoming you again in the near future. Yours sincerely, Joyce Kim// Assistant Guest Service Manager

Property Features

Somerset Palace Seoul offers its guests a fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A library, a terrace, and a free kid's club are also featured at the family-friendly Somerset Palace Seoul. Free self parking is available. This 4-star Seoul aparthotel is smoke free.

  • 400 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Conference rooms
  • Kid's club (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Seoul Station (2.6 km / 1.6 mi)
  • Metro station: Anguk Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Somerset Palace Seoul offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. This Seoul aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include rice cookers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Deep-soaking bath
  • Television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Rice cooker
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Somerset Palace Seoul has 3 restaurants on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 44000 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: KRW 33000 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property is professionally cleaned

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Housekeeping is not provided on Sundays or Holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines CESCO (S. Korea)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: KRW 33000 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 44000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seoul Somerset
  • Seoul Somerset Palace
  • Somerset Palace
  • Somerset Palace Hotel
  • Somerset Palace Hotel Seoul
  • Somerset Palace Seoul
  • Somerset Seoul
  • Somerset Seoul Palace
  • Seoul Somerset Palace Hotel
  • Somerset Palace Seoul Hotel Seoul
  • Somerset Palace Seoul Aparthotel
  • Somerset Palace Aparthotel
  • Somerset Palace Seoul Hotel
  • Somerset Palace Seoul Seoul
  • Somerset Palace Seoul Aparthotel
  • Somerset Palace Seoul Aparthotel Seoul

You should know

  • The seasonal pool will open on 01 July and close on 31 August.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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