2/10 Terrible
Kanda
Travelled with family
8 Jan 2026
Unfortunately, the hotel itself feels old and poorly maintained. The interior is dark with outdated lighting. The front desk staff, although able to speak English, were unfriendly and unhelpful. Despite staying as two guests, we were given only one key card, and our request for an additional card was refused without explanation.
Security and cleanliness were major concerns. Food delivery personnel were allowed to go directly to guest room doors, which did not feel appropriate for a hotel. The room was dusty upon arrival, with visible hair and debris left from previous guests. During our 7-night stay, housekeeping was provided only once. Floors, sofa, and surfaces were covered in thick dust, and even nail clippings were found, indicating very superficial cleaning.
There were also several maintenance issues: a light switch near the bed was covered with a medical adhesive bandage, the sink area was stained, and a broken washing machine was left in the room despite being unusable.
Bathroom amenities were provided but were extremely diluted and uncomfortable to use. A hair dryer was available.
The only standout feature was the underfloor heating, which worked well and provided good warmth during winter. Overall, despite the convenient location, poor cleanliness, service, and maintenance make this hotel difficult to recommend.
Kanda
Stayed 7 nights in Dec 2025
















![[Main Building] Standard Double](https://images.trvl-media.com/lodging/97000000/96350000/96348300/96348228/1c2bfc6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)











