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ChĂąteau Arnaud

3.5 star property

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Photo gallery for ChĂąteau Arnaud

Terrace/patio
Reception
Marina
Exterior detail
Signature Suite, Hot Tub, Marina View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Gym

Explore the area

View in a map
403, ave Arnaud, Sept-Iles, QC, G4R 3B3
  • Place, Sept-Iles Marina
    â€Ș2 min walk‬
  • Place, Centre de Sante et de Services Sociaux de Sept-Iles
    â€Ș10 min walk‬
  • Place, Salle de Spectacle de Sept-Iles
    â€Ș2 min drive‬
  • Airport, Sept-Iles, QC (YZV)
    â€Ș11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Hot Tub, Marina View

Signature Suite, Hot Tub, Marina View

Signature Suite, Hot Tub, Marina View

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Sea View

Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Room, 2 Queen Beds, Sea View

  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed with Sofa bed, Kitchenette

Comfort Room, 1 King Bed with Sofa bed, Kitchenette

Comfort Room, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(14 reviews)
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

ChĂąteau Arnaud

Beachfront comfort, a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
ChĂąteau Arnaud offers 80 air-conditioned accommodations with espresso makers and designer toiletries. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ChĂąteau Arnaud. During your stay, you're just a quick walk from Sept-Iles Marina. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Sept-Iles Marina and 10 minutes by foot from Centre de Sante et de Services Sociaux de Sept-Iles
WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly ChĂąteau Arnaud. Free self parking is available.

This 3.5-star Sept-Iles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 9:00 AM for a fee: CAD 20 for adults and CAD 20 for children

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • Banquet hall
  • Built in 2013
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Espresso maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 259490, 2026-03-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ChĂąteau Arnaud Hotel Sept-Iles
ChĂąteau Arnaud Sept-Iles
ChĂąteau Arnaud Hotel
ChĂąteau Arnaud Sept-Iles
ChĂąteau Arnaud Hotel Sept-Iles

ChĂąteau Arnaud Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable and quiet

Bed was so confortable, we need to change ours now.... Perfect for a short week end. Staff was nice. And the view...
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

6/10 Okay

Robin

Liked: Property conditions & facilities, room comfort

Dirty floor

The floor of the room was dirty
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Normand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location on the St.Lawrence river. The area is good, from the exterior, this hotel is terrific. Inside the rooms though, need some small repairs that are not done. I stay at this hotel 2-3 times per year, esch roim I have stayed in need some repairs. Nothing to put you in danger, but there are broken stuff.
Stayed 2 nights in Jul 2025

6/10 Okay

sophie

Travelled with partner
Liked: Staff & service, amenities
We rented a comfort room with king bed and kitchenette. The room sports old grey carpets that make it sad looking. The kitchen is functional, but the wall would need a good paintcoat. the room has 2 small balconies, one with a working screen, but no chairs, and no real view to talk about. On the plus side, there is a large renovated bathroom with great shower. Great location on waterfront, easy parking, but expensive for what you get.
Stayed 1 night in Jul 2025

6/10 Okay

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, no parking

First of all Not a nice welcome but after discussion It was settle
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jeanette

Travelled with family
Liked: Staff & service, room comfort
Room was needing an update carpet quite warn. No outside chairs.
Stayed 1 night in Jul 2025

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really liked the location. Great people working there. And amazing room with seaview. I would had only liked for them to clean all days the rooms without waiting for us to ask them. Besides that it was really good. Breakfast is mid, but still good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ricardo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible experience for the price

This hotel is expensive and it’s taking advantage of its old glory days. The hotel apparently recently went bankrupt and got bought back and it is bad. The best experience in the entire place was the cleaning lady who was amazing. The gentleman at the reception is rude at best, and said no to just about everything. Room is done every other day ( I was leaving in 2 days anyways, thank god the wonderful cleaning lady agrees to clean my room). Never anyone at the reception, gym is dirty and abandoned, no pool on site or restaurant. Breakfast is 23 dollars for packaged pastries and yoghurt, boiled eggs and bad coffee. I came downstairs at 1045 (closes at 11 on weekends) and the guys were already done with no ability to honour their own hours. Rude inflexible people. (Et oui, je suis bilingue) Hotel has this abandoned feel, rooms are decent and clean. But the hotel next door is way cheaper, all ocean views, has a wonderful restaurant. So for the price, not worth it. If you’re trying to revive it, be nice, accommodating and show effort to provide customer service. Don’t be the king of “pas capable”
Stayed 2 nights in Jun 2025

8/10 Good

gaetan

Stayed 1 night in Jun 2025

10/10 Excellent

Romain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien, vue magnifique sur la baie
Stayed 1 night in Jun 2025

2/10 Terrible

Gilles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast could be better but that’s a long shot in North America
Stayed 2 nights in Jun 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Chateau is a beautiful hotel, with beautiful decor, situated right on the water along the boardwalk. There are plenty of restaurants nearby with varying menus and prices. The room was huge and very clean, and very quiet. All staff - reception and housekeeping - were kind and helpful. We enjoyed our stay there very much. We did have one issue with the lack of safety features in the bathtub. My 84-year old husband needed a safety bar to hold onto while taking his shower, but there was no bar or non-slip mat. It would have been very useful to have an information sheet with instructions on how to use the phone. We couldn’t even figure out how to call down to reception. It might be helpful to know that this hotel has an opt-in room cleaning system, you have to let the front desk know how often you want your room cleaned, e.g. everyday, every other day, etc. Overall we did enjoy our stay here and would definitely come stay at the Chateau again when we return to Sept-Isles.
Stayed 7 nights in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Claude

Stayed 3 nights in Jun 2025

8/10 Good

Jean

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025