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Hotel Cristallo

4.0 star property

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Photo gallery for Hotel Cristallo

Front of property
Reception
Standard Double Room
Spa
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via Pinerolo 5, Sestriere, TO, 10058
  • Place, Sestriere Ski Area
    ‪1 min walk‬
  • Place, Cit Roc Ski Lift
    ‪2 min walk‬
  • Place, Sestriere-Fraiteve Gondola
    ‪11 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Hotel Gran Roc
Sestriere
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.2 out of 5, Very good, 35 reviews
Hotel Gran Roc

About this property

Hotel Cristallo

Skiing and snowboarding are not the only attractions at Hotel Cristallo, where you can sip cocktails at the bar/lounge and take advantage of ski storage and ski passes.
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Cristallo, you're just a quick walk from Cit Roc Ski Lift. You'll find features like free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, tour or ticket assistance, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and golf lessons
  • Steps from Susa Valley and Chisone Valley
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy horseback riding and mountain biking. Hotel Cristallo helps provide the perfect ski vacation with ski storage, skiing lessons, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Parking is available for a fee.

This 4-star Sestriere hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Golf lessons
  • Gym
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Mountain biking
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 12 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT001263A1Z4DIRAXT
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Sestriere
Hotel Cristallo Sestriere
Cristallo Hotel Sestriere
Hotel Cristallo Hotel
Hotel Cristallo Sestriere
Hotel Cristallo Hotel Sestriere

Hotel Cristallo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 97 reviews
Rating 8 - Good. 43 out of 97 reviews
Rating 6 - Okay. 9 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay in Sestriere for skiers since the bus stop, ski rentals, lift tickets, ski lifts & restaurants are so close.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was ideal as we were there to watch our son compete at the Special Olympics Worlds! We were within walking distance to the ski hill, restaurants and many shops. Didn't even have to use our rental as it was safely parked in the underground parking through the hotel. The only thing better than the location was the staff!!! My bad if i spell names wrong but Luka from the afternoon shift was amazing. He set us up with reservations for dinners at places that were so amazing, that i can't thank him enough. If you get the opportunity to go to Sestriere and get to have the privilege to stay at this hotel, do it!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location for a ski trip

stayed for 5 nights with my adult son for a 5 day ski trip. it iwas an ideal hotel for a boys trip. we rented a junior suite with two double beds with a glorius view of the mountain and the cig-roc lift. the main entry and ticket office to the sestriere ski resort is directly across the street from the hotel. the ski check is below the ski ticket office so that was an added plus! we drove to the hotel rather than take a complex blend of trains and buses and with car rental prices so cheap in milan airport it came out to about the same price for two of us. the breakfast is ok. nothing cooked but enough to get by. the staff were kind and wonderful people. the only reason i gave 4 star is because the hotel feels dated but that was also charming. if skiing is your main object and you want to be as close to ski in/.ski out in a comfortable setting that doesnt break th bank, this is your best bet.
Stayed 5 nights in Mar 2024
Verified

4/10 Poor

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Il personale gentile e disponibile, la posizione innegabilmente ottima, ottimo il parcheggio (a pagamento), il rapporto qualità prezzo un disastro, le camere (anche se mi risulta che alcune sono state già ristrutturate) sono anni 70, non ci sono prese elettriche vicini ai comodini ... moquette bah ... ribadisco il costo non è assolutamente commisurato alla camera. Spero facciano quanto prima un upgrade nel qual caso potrò prendere nuovamente in considerazione di soggiornare nella struttura. Ovviamente questa vuole essere una critica costruttiva e non distruttiva.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Vi hade en mycket bra vistelse. Anlände på juldagen och åt en otroligt god juldagsmiddag i restaurangen. Trevlig personal!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel em Sestriere

Melhor hotel em Sestriere
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

DArio

Disliked: Property conditions & facilities, room comfort

Hotel "invernale" non al meglio in estate

qualche problema al check in con il pagamento (confusione su riscatto notte bonus). L'hotel non ha aria condizionata e d'estate questo è un problema.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Raffaello

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Il personale è stato molto gentile e disponibile. Purtroppo accettano gruppi di persone poco civili che si ubriacano e fanno rumore tutta la notte impedendo di dormire.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bene

Buon hotel in centro, con vista bellissima e camere spaziose.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the location of the hotel is the best in Sestriere.
Stayed 7 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Troppo caldo nelle camere Posizione ottima Colazione abbondante
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

natale 2019

tre giorni con mio figlio a sciare, personale gentilissimo,servizio ottimo, piatti di ottima qualità e di bella presentazione,di sicuro ci torneremo
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Mirko

Liked: Cleanliness, staff & service, amenities
Positivo:cordialità e disponibilità del personale,camera ampia e silenziosa,letto comodo,posizione vicino alle piste Negativo: doccia mal funzionante,troppo caldo in camera,alcuni elementi della colazione ( bomboloncini con la crema all'interno ancora parzialmente congelata,alcune brioche non ben lievitate.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in front of the skiing arena.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

God beliggenhet, mye trafikkstøy

Hyggelige ansatte, god beliggenhet i forhold til bakken. Bodde i 1. etg ut mot gaten, og merket mye støy fra tungtrafikk og fulløe folk utpå natten. Anbefaler åp bo litt opp i etasjene:)
Stayed 4 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Downgrade Hotel Cristallo

Poor service, poor breakfast and poor bed quality. Clean rooms / facilities and good location next to ski lift and restaurants Would not stay in this hotel in next visit
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

A very nice hotel, friendly service and a very nice restaurant. Excellent location near the ski lifts. The room facing the street had a wonderful view but was somewhat noisy.
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cristallo

Excellent ski trip! Hotel was good food was fine , rooms comfy.
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean rooms near the ski slope. Friendly staff. Tasty breakfast.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Nice well positioned hotel, perfect for the ski slopes
Stayed 6 nights in Jan 2019
Verified

6/10 Okay

giacomo

Disliked: Staff & service, property conditions & facilities, room comfort

Ringrazio la reception per la camera

La prima volta che ho soggiornato tutto ok ,dopo aver reclamato la camera prenotata perché mi avevano assegnato una camera inferiore. Questa volta ho prenotato una camera matrimoniale grande e mi hanno assegnato una piccola letti singoli e dopo il mio reclamo mi hanno dato una piccola con letto matrimoniale. Successivo reclamo e mi sono trovato in una matrimoniale grande e per disabili.Niente bidè,doccia con tenda appesa ad un tubo tenuto con nastro adesivo,tv senza canali con menu' in tedesco,frigo rotto inservibile,lenzuola bucate,peli nel letto,plastica nei materassi.Riscaldamento buono nel bagno ma in camera niente calorifero,solo un ridicolo ventilatore ad aria calda.Lampadine bruciate e una presa elettrica staccata dal muro.Buona la colazione.Check in da dimenticare.Dopo lo scherzo non ci sara un terzo soggiorno in questo hotel 4 STELLE.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in ottima posizione, con spa, ottimo staff

Piuttosto breve ma estremamente gradevole, avendo unito vacanza a lavoro la qualità dell'hotel mi ha reso estremamente piacevole il soggiorno.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Enrico

Liked: Cleanliness

Buono ma...

Soggiorno piacevole in piena estate, albergo in zona centrale con accoglienza cortese. Albergo con arredamento datato ma in buone condizioni. Buon rapporto qualità prezzo. La zona benessere è completa di tutto ma in un’area un po’ limitata. La colazione è migliorabile nella qualità e quantità dei prodotti offerti.
Stayed 5 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Albergo molto comodo ai servizi. Camere confortevoli.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Right opposite the lifts

The staff were really lovely, esp. Claudia, who was really helpful. Great waiting staff and room always cleaned well
Stayed 7 nights in Mar 2018