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Hotel Casa Palmela

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Photo gallery for Hotel Casa Palmela

Exterior
Jr Suite Romance
2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Quinta do Esteval, Estrada Nacional 10, Km 33,5, Setubal, Lisbon, 2900-722
  • Place, Parque da Comenda
    ‪5 min drive‬
  • Place, Albarquel Beach
    ‪8 min drive‬
  • Place, Park Natural da Arrabida
    ‪9 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room (Arrábida)

Double Room (Arrábida)

Double Room (Arrábida)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Garden House)

Superior Double Room (Garden House)

Superior Double Room (Garden House)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Garden House)

Junior Suite (Garden House)

Junior Suite (Garden House)

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Jr Suite Romance

Jr Suite Romance

Jr Suite Romance

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Villa Syrah)

Apartment, 2 Bedrooms (Villa Syrah) | Living area

Apartment, 2 Bedrooms (Villa Syrah)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms (Villa Moscatel)

Villa, 3 Bedrooms (Villa Moscatel) | Living room

Villa, 3 Bedrooms (Villa Moscatel)

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms (Villa Touriga)

Villa, 3 Bedrooms (Villa Touriga) | Living area

Villa, 3 Bedrooms (Villa Touriga)

  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

Similar properties

Interior
Pousada Castelo de Palmela - Historic Hotel
Palmela
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 329 reviews
The price is €120
includes taxes & fees
14 Jun - 15 Jun
Pousada Castelo de Palmela - Historic Hotel

About this property

Hotel Casa Palmela

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite. Bathrooms are shared.
Hotel Casa Palmela offers 26 accommodations with espresso makers and safes. These individually decorated accommodations include desks. Televisions come with satellite channels.

Guests have access to shared bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Setubal hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Slow Wellness Center has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Hotel Casa Palmela, you'll be close to Troia Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, aromatherapy, or body treatments at Slow Wellness Center
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Parque da Comenda and a few minutes from Algodeia Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hotel Casa Palmela offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Casa Palmela. Self parking is free.

This 5-star Setubal hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Private wine tours
  • Vineyard

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee: EUR 75
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 75
  • Late check-out fee: EUR 75 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4097
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Palmela Setubal
Casa Palmela Setubal
Casa Palmela
Hotel Casa Palmela Hotel
Hotel Casa Palmela Setubal
Hotel Casa Palmela Hotel Setubal
Hotel Casa Palmela – Small Luxury Hotels (Hotel Villas)

Hotel Casa Palmela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 74 reviews
Rating 8 - Good. 13 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and stunning and will always come back again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Great location and attentive staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Casa Palmela and couldn't have been happier with the staff and our treatment while we were guests. Staff was friendly and could not have been more accommodating! We are eager to return in June for my daughter's wedding!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Absolutely beautiful property and very warm and welcoming team. The food at the restaurant was great. We had a lovely stay!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic staff, wonderful setting!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful grounds and friendly staff.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, very relaxing
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and food is fantastic !!
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccabe service, amazing property, food-wish stayed longer
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

jeffrey Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old-style estate converted to hotel--beautiful grounds and surroundings nestled within a winery, with excellent service and dining.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Ernesto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect location and exceptional setting. Nevertheless, the staff was poorly trained, terribly disorganized, and showed no initiative to help guests
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in scenic backdrop. Staff could not be friendlier or more accomodating. Easy check in and out.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is very beautiful, the staff is friendly and helpful, nice rooms, and delicious food. It needs some amenities on the property, such as a gym, a sauna and a spa.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Ed

Liked: Amenities
Very nice setting, menu was limited, service was par very clean, 2 pools adult pool had very limited seating.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, easy to find and so charming. The staff couldn’t have been more professional. I wish we could have stayed longer. A fantastic hotel!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a one-night stay on our way from Sintra to The Algarve to experience the Arrabida Natural Park and its beautiful beaches. The property and surrounding area was beautiful. We so enjoyed walking through the vineyards and nature trails. Staff was attentive and helpful. Food and wine was delicious, including a great breakfast buffet. Would definitely recommend!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Thibault

Liked: Cleanliness, staff & service, room comfort

Very nice and helpful staff

We were first given a room which was nice but with a lot of humidity which wasn't ideal with a baby. The staff was very nice and helpful and managed to move us to another room the second day. Otherwise the hotel and surroundings are really beautiful.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Bernadette

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

A bit of a toursit trap

Lovely property - staff expects tips and give major attitude every time you don't tip - it appeared that there was no management onsite - poor service - asked for towels twice - they never came - told in the dining room that bottled wine was unavailable - had to buy by the glass - loved the hotel but staff, other than friendly cleaning lady, were suspect.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel / villa with VIP Access searching through Expedia’s website. It is a hidden gem for those looking for a serene and beautiful environment (with views of vineyards and expansive landscapes). There are bed & breakfast type rooms in the main house, or multi-bedroom villas near the main house. We had a spacious 3 bedroom “house” (Moscatel) with its own courtyard, and a spacious living & dining area on the first floor, and a full European-size refrigerator and kitchen. The hotel is easy to find with Google Map even though it is located within the Parque Natural da Arrabida; it is easy access to Setubal town (a 10 minute drive), grocery stores, beaches, and beautiful scenery. You experience the true Portugal being in a place like this. I realized upon arrival this hotel is part of the Small Luxury Hotel collection and it is truly reflected in the ambience and services. The staff were all wonderful, being very attentive to all our needs. Jose & Joao welcomed us upon arrival, and helped us settled immediately around noon (even though official check-in was not until much later). The Zimbral restaurant onsite has a nice diverse menu selection for dinner, and prices are reasonable for its quality and ambience. There is a walking /biking path on the property; the hotel has only 2 bikes for rent (so reservation is encouraged). You can email the hotel through Expedia messaging; the staff is very responsive and helpful. I highly recommend a stay here.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not 5* 3* at best. rock hard beds

Terrible check in, room was dirty and tired, mildew and mould everywhere in grout, fridge was so noisy it sounded like a jack hammer. We stayed in a Villa at £595 a night. The beds were so hard it was softer sleeping on a towel. No towels. No phone in the room, we had to ask at reception 2x to get a phone. they told us to order room service at reception, this was a 300m walk across the property. a dog was sleeping in the "courtyard" outside our room there was a dirty dog bed near the front door. the dog would loudly bark at us when coming to room. The view from the room was of the service area washing machine facilities. Definitely not 5* possibly 3* at best. Please bear in mind that this was the most expensive and biggest room in the property. not a great experience. Luckily hotels.com was able to negotiate us an early checkout refund. Not what its marketed as. Stay here if you like rock hard beds and views of laundry facilities next to a busy road. Staff don't care, the trainee's were very nice and kind though, i think they understood that its mutton dressed up as lamb. Very budget, there are way better options available closer to Lisbon and you can visit this area on a day trip.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Daniella

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Não recomendo ficar nesse hotel se você tem bebê

Se você tem um bebê, não vá para esse hotel. Na primeira noite, minha bebê não dormiu nada e se mexia muito, sendo que ela dorme muito bem desde que nasceu. Quando fomos ver o berço, ele estava apenas com um cobertor, em cima dos ferros, sem colchão! Quando avisei a recepcionista Rita, ela veio com uma toalha de banho pra colocar no berço e achei um absurdo. Ai ela falou que o hotel estava cheio de crianças e havia acabado os colchões da propriedade. Falei que na reserva já havia solicitado o berço e que se não havia, não deveriam ter aceitado a nossa reserva. Ela disse que não tinha o que fazer. Depois de muita discussão, veio um funcionário e trouxe um colchão. Os funcionários, são mal treinados, brigam entre si na frente dos hóspedes. Os poucos animais do local, são mal cuidados, inclusive o mau cuidado já se vê na entrada, que tem uma fonte que não funciona e que está suja e com lodo, mal cuidada. Janela não fecha, entrando luminosidade no quarto. Ar condicionado forte com vento em cima da cama, não sendo confortável. Na primeira noite, não tinha cobertor, passamos frio. Na segunda noite, deram um cobertor com mau cheiro. Único ponto bom: local muito bonito com alguns poucos funcionários simpáticos, como o exemplar garçom Sr João, café da manhã bom.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Arve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nydelig sted men personalet trenger ett servicekurs.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Rémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique service impeccable un havre de paix petit déjeuner exceptionnel. Je recommande fortement.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Iris

Liked: Staff & service, amenities
Das Essen und der Service waren hervorragend! Das Zimmer leider etwas feucht und die Terrasse schmutzig! Für 1 Nacht OK.
Stayed 1 night in Jun 2024