See all properties

SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Business centre
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Floyd Garrett's Muscle Car Museum
    ‪11 min walk‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(91 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

Lobby sitting area
Clarion Pointe Sevierville-Pigeon Forge
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
The price is €47
includes taxes & fees
8 Feb - 9 Feb
Clarion Pointe Sevierville-Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you're just a quick walk from Floyd Garrett's Muscle Car Museum. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the location
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Soaky Mountain Waterpark
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1083 reviews
Rating 8 - Good. 279 out of 1083 reviews
Rating 6 - Okay. 146 out of 1083 reviews
Rating 4 - Poor. 79 out of 1083 reviews
Rating 2 - Terrible. 63 out of 1083 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaints I had was the bed was not very comfortable and the walls were thin. I could hear adjoining guests too easy. But for the price I was very satisfied. Room was clean and just big enough.
Stayed 1 night in Oct 2025

8/10 Good

john

Stayed 1 night in Nov 2025

8/10 Good

Loria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed slept really good, the room was clean, and the staff was friendly. The breakfast wasn’t as good as other hotel that have continental breakfast, no oatmeal or grits, no fruit, no bagels, no muffins. They had eggs, sausage links, bread, waffles, and cereal.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
everything was great
Stayed 2 nights in Oct 2025

4/10 Poor

Raja

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room is not cleaned.. breakfast was very less item
Stayed 1 night in Oct 2025

4/10 Poor

john e

Disliked: Cleanliness, staff & service, amenities
There was seldom anyone at the desk including when I wanted to check out. The halls were dirty; they needed vacuuming. The entire property was "run down." We'll never stay there. I'm shocked that the Best Western chain allows their name to be associated with this sorry excuse for a hotel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Free breakfast waffles yogart cereals and such Convenient parking Right on the main drag of everything Affordable place to sleep and keep going with your vacation
Stayed 1 night in Oct 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our trip to Gatlinburg/Pigeon Forge. The breakfast was pretty decent compared to other hotels. My fiancé enjoyed the 24hr hot coffee. We had a great time. Would stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Yunnhon

Travelled with group
Liked: Cleanliness, amenities
While recently remodeled, some areas needed repairs like hall way floor by elevator, door security locks. Took a while to get staff to check us in but understand the staff is doing double duties. Recommend a buzzard or radio to connect to staff while they are away.
Stayed 2 nights in Oct 2025

6/10 Okay

Priscilla

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was friendly and that is the onky plus to our stay. Bed was horrible and breakfast options were limited and the eggs/sausage were cold. Tables in breakfast area were sticky and dirty. Our room appeared to not have been cleaned well. A dirty used towel was left on the sink and hairs were all over the counter/tub. You could hear everything in the room whether it was in the hallway, other rooms or outside. Someone's car alarm kept going off all night. So needless to say, we didnt get much sleep.
Stayed 1 night in Oct 2025

2/10 Terrible

Sydnee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam Lowe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness
Good lightning couldn't change to heating
Stayed 1 night in Oct 2025

8/10 Good

jacqueline

Liked: Amenities
I liked the cookies and popcorn offer at night
Stayed 1 night in Oct 2025

2/10 Terrible

Marcell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was roaches in my hotel room I was scared to sleep anywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miichael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good parking. Staff was nice and helpful. Only gripe shower curtain rod needs to be fixed in rm 106
Stayed 4 nights in Oct 2025

6/10 Okay

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was rock hard and limited options for breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were very nice and comfortable with plenty of parking. The floor could have used a good mopping but it was very nice. I would stay again!
Stayed 4 nights in Oct 2025

8/10 Good

Maksudul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Hotel was nice. Breakfast option was a bit limited.
Stayed 2 nights in Oct 2025

6/10 Okay

Joan

Travelled with partner
Our room was fine for the price we paid.
Stayed 3 nights in Oct 2025

8/10 Good

WILLIAM, PULASKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to our favorite places to this hotel and the ease of access to the highway. Staff is always warm and welcoming. Parking lot pretty tight as lots of construction workers are parking their work trailers and equipment in the parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had excellent time. Check in fast and easy. Staff was friendly and very helpful. Room was clean and the bedding was excellent didn't have to use our own bed sheets. We will stay again, highly recommend.
Stayed 9 nights in Oct 2025