6/10 Okay
Rachel S., Indianapolis, IN
9 Oct 2025
Liked: Cleanliness
Overall a good stay.The whole thing was just a little weird. We had to book this last minute (the day before!) due to our original booking being cancelled. I paid in full through VRBO and then was told I needed to check-in in-person with the management company before 6 pm, which was not possible due to my arrival time. (This was new information post-payment.) I reached out and provided ID and credit card and was able to bypass that, so I’m grateful they worked this out.The WiFi never worked. It was clearly a password problem, as the TVs in the house were connected. I told the management company this, and they sent a maintenance guy out who said the same. It seems they either never contacted the owners or the owners never got back to them, since the password was never confirmed. This was never resolved.The hot tub was nice, but it wasn’t turned on so when we went to use it the first night it was cold. When we did use it, only half of the jets worked. Still a nice soak.The house itself was overall very nice. Very thin floors, though, so I could hear my fellow travelers using the bathroom upstairs! The all-rental neighborhood was pretty, but the huge, mowed, tree-less lawns felt very different from the cabin-like interior. Again, just kind of weird and felt like wasted space.Location was great - close to a few very good restaurants and a relatively short driving distance to the park. Definitely a better experience than staying in crowded Gatlinburg!
Rachel S.
Stayed 5 nights in Sep 2025