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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub
Lobby
Indoor spa tub
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1005)
The price is €79
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Clarion Pointe Sevierville-Pigeon Forge

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self parking, plus a hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a gift shop, and laundry facilities
  • Guests have great things to say about the helpful staff and the size of the accommodations
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Soaky Mountain Waterpark
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in the suite, spacious room but carpets made your feet black. Hair was all inside the fridge when we opened it & hot tub had no jets etc in the pool room. After swimming no one could shower cuz the hot water wouldn’t work. Their excuse was “lots of people here it will get warm” never got warm. Kids ding ding ditching & knocking on our door all thru the night up till 4 am.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay Longer pool hours until 10 instead of 9 would have been better
Stayed 1 night in Mar 2025

2/10 Terrible

christina

Stayed 2 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness

Not so great

Room wasn’t cleaned properly and the hot tub was cold
Stayed 1 night in Mar 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sonia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Neither TV worked. The patio door would not open. We had no towels or toilet paper. There was a one inch gap at the bottom of our door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs updating some of the plugs couldn't be used.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness

Wear shoes in your room.

My daughter was walking in our room and a piece of glass cut her toe so bad. How is there glass in the carpet? Called the front desk to ask for medical supplies and was told they were busy. 3 small bandaids were final brought to our room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iyamiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Downgraded our room, refused to refund the difference. Room was unclean and smelled of smoke although it was a non-smoking room. Toilet and tub backed up and refused to fix or move us rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Abay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathern

Business traveller
Liked: Staff & service

Great rate, great room!

I was pleasantly surprised by our stay at Quality Inn. It was very nice.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Stayed 3 nights in Dec 2024

6/10 Okay

Jamie

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
The property needs to be updated when you go in the winter time and you have to go out of your door into the cold to get to the pool area. That’s something I did not like.Also they had know ice ! The pool was nice. The Jacuzzi was nice. They have an outside pool that if you go in the summertime, I’m sure would be nice.The pool was nice. The Jacuzzi was nice. They have a outside pool that if you go in the summertime, I’m sure would be nice. I myself would not stay there again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Caroline

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv was broke had lines running down the screen, very uncomfortable bed me or my boyfriend didn’t sleep at all when we stayed here, shower would go from hot to cold, they started setting out breakfast at 12:30 the night before, no room service
Stayed 2 nights in Feb 2025

8/10 Good

Mickey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice indoor pool and hot tub
Stayed 1 night in Feb 2025

4/10 Poor

Iryna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William

Travelled with family
Not updated…..
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope.

I’m going to start with the positives. The staff was kind, they offered a good breakfast, the room was spacious, and the pool area was clean. However…the overall vibe of this hotel is not one I wish to experience again. Upon arriving, I could tell this was not going to be what I signed up for. This is a motel, not a hotel. Access to any floor other than the first was inconvenient. Only one elevator, and 2 stair cases. This hotel does have some rooms that are pet friendly, and some of the pets weren’t so friendly. They barked all night long. 🙃 The rooms are spacious, and mine had a separate living room area with a small table. However, it felt dirty. The chairs and couches were stained, and the TV color was messed up. The bathroom was tiny and there was barely enough room to turn around in there. I had 3 teenage girls with me for sports tournaments and getting ready was a nightmare. Low, dull lighting in every room. The beds were not comfortable. There were dried substances in the walls, which I presume to be boogers. Oh, and the last night I was there, I woke up to what a assume were rodents scratching inside the walls. I do NOT recommend, and will not be staying here again. The place needs to be cleaned better, ceiling tiles and caulking in the bathroom areas need replaced, and a fresh coat of paint and new lighting would work wonders…oh yeah, and an exterminator. 🙃
Stayed 2 nights in Feb 2025

8/10 Good

diane

Liked: Cleanliness, room comfort

In town for volleyball tournament

We had a balcony king room. It was huge. Bed was comfortable. Breakfast just the usual.
Stayed 2 nights in Feb 2025

6/10 Okay

diane

Liked: Cleanliness

Jacuzzi room wasted my money

Jacuzzi room with separate living area. Large room. Only one heater for both rooms so was chilly. Unable to use jacuzzi tub because the bottom was too slippery to get in without falling. Bedroom area only had one table lamp so room was too dark. Indoor hot tub was misnamed. Should be barely lukewarm tub.
Stayed 1 night in Feb 2025