"Enjoyed our stay here overall. Problem with a delayed bag and concierge really helpful by making phone calls etc. Very impressed with this service. Ro ... " More
30 Apr 2023 by María Sánchez - Guest Experience Manager
Dear Ms. Kathryn,Thank you very much for choosing Hotel Colón for your stay in Seville and sharing your experience with us.We are glad to know you enjoyed your overall experience with us and also sorry to learn that it did not fully meet your expectations, our passion for service leads us to always be attentive to the needs and requests of our guests and we are sorry to learn about your disappointment. Ms. Kathryn, we all sincerely hope to have the opportunity to welcome you again. If you decide to give us another chance, please, do not hesitate to contact us directly, we will find the room that best suits your requests and make sure every detail is perfectly taken care of.Wishing you a lovely evening I send you my best regards,
18 Nov 2019 by Jacopo Mossio
Dear Guest, Let us express our immense gratitude for having chosen Gran Meliá Colón as your hotel in Seville. Thank you for your commets regarding our rooftop in order to recommend us in Expedia. We are very pleased to know that you had such a nice experience and look forward to welcoming you back on your next visit to Seville. We remain at your entire disposal. Best regards, Jacopo Mossio Guest Experience Manager
22 Apr 2018 by Jacopo Mossio
Dear Timsheila, Thank you so much for publishing such inspiring and motivating review at Expedia about your stay at Gran Meliá Colón. It is very important for us to know that our efforts and work create unforgettable experiences as guests satisfaction is our main purpose. We are glad that you had such a wonderful experience and we were able to leave you a good memory of your visit of Seville. Furthemore, we feel proud that our staff and personalized service exceeded your expectations. Our appreciation again. We remain at your disposal and look forward to welcoming you back in Seville. Warm regards, Jacopo Mossio Guest Service Manager
13 Feb 2020 by Guest Service
Sehr geehrter Gast, Herzlichen Dank für Ihre positiven Äusserungen. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt in unserem Haus verbringen konnten. Wir hoffen Sie bald wieder bei uns im Hotel Colón begrüßen zu können. Mit freundlichen Grüßen, Jacopo Mossio Guest Experience Manger
23 Oct 2019 by Guest Service
Cher Client, Merci d’avoir pris le temps de partager votre expérience suite à votre récent sejour au Gran Meliá Colon. Votre commentaire est une heureuse récompense pour l’ensemble de nos équipes qui ont eu un réel plaisir à prendre soin de vous tout au long de votre sejour. Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochaine visite à Séville. Nos très sincères salutations, Jacopo Mossio Guest Experience Manager
3 May 2019 by Jacopo Mossio
Dear guest, Thank you so much for choosing the Gran Meliá Colón in Seville. Let me tell you that we highly appreciate your excellent post at Expedia.com sharing your good experience with us. All of us will be more than happy to welcome you back. We remain at your disposal. Kind regards, Jacopo Mossio Guest Experience Manager
16 Mar 2019 by Jacopo Mossio
Dear Brigitte, Thank you very much for choosing our hotel on your recent stay in Seville. We sincerely appreciate your nice review and encouraging words concerning our staff as weel as our location and breakfast buffet. We are delighted to know that we were able to exceed your expectations and look forward to welcoming you back very soon. Best regards, Jacopo Mossio Guest Experience Manager
10 Jan 2019 by Jacopo Mossio
Dear Client, Thank you very much on behalf of the whole staff for chosing the Gran Meliá Colón hotel, as well as for your encouraging review at Expedia. We are glad to know that you had such a nice experience and we were able to reach your expectations. Please let us know if there is anything we can do for you. We look forward to serving you again. Kind regards, Jacopo Mossio Guest Experience Manager
30 Oct 2018 by Guest Service
Dear Guest, Thank you for taking the time to review Gran Meliá Colón and sharing your feedback. We are thrilled to learn you enjoyed our location and the surrounding areas. On a less possitive aspect, It was disappointing to read that your expectations of your time with us were not met due to some incidences in your room Your comments will be taken onboard by our team, as guest satisfaction is something we take very seriously at this hotel I do hope that overall you enjoyed your time in Seville, and hope that we may have the chance to welcome you in a near future. With kind regards, Jacopo Mossio Guest Experience Manager
Hotel Colón Gran Meliá offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Colón Gran Meliá. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Seville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Hotel Colón Gran Meliá offers 184 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Hotel Colón Gran Meliá has 2 restaurants on site.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Leading Hotels of the World.
