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Basic Hotel Puerta de Sevilla

1.0 star property
VIP Access

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Photo gallery for Basic Hotel Puerta de Sevilla

Standard Twin Room
Property amenity
Lobby
Sun deck
Standard Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Puerta de la Carne, 2, Seville, Sevilla, 41004
  • Place, Royal Alcázar of Seville
    ‪3 min walk‬
  • Place, Seville Cathedral
    ‪6 min walk‬
  • Place, Giralda Tower
    ‪6 min walk‬
  • Airport, Seville (SVQ-San Pablo)
    ‪11 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Basic Hotel Puerta de Sevilla

Hotel with a rooftop terrace, 8-minute walk to Seville Cathedral
Along with a rooftop terrace, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Basic Hotel Puerta de Sevilla offers 16 air-conditioned accommodations with safes and irons/ironing boards. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Basic Hotel Puerta de Sevilla. During your stay, you're just a quick walk from Seville Cathedral. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Royal Alcázar of Seville and 8 minutes by foot from Seville Cathedral
Basic Hotel Puerta de Sevilla offers its guests a rooftop terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Basic Hotel Puerta de Sevilla also features express check-in, express check-out, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Seville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/SE/01031
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta Sevilla Seville
Hotel Puerta Sevilla
Puerta Sevilla Seville
Puerta Sevilla
Hotel Puerta de Sevilla
Basic Puerta Sevilla Seville
Basic Hotel Puerta de Sevilla Hotel
Basic Hotel Puerta de Sevilla Seville
Basic Hotel Puerta de Sevilla Hotel Seville

Basic Hotel Puerta de Sevilla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 298 reviews
Rating 8 - Good. 106 out of 298 reviews
Rating 6 - Okay. 23 out of 298 reviews
Rating 4 - Poor. 6 out of 298 reviews
Rating 2 - Terrible. 5 out of 298 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great , our stay was very comfortable, it is well located , near all the attractions,in the center of the city, the staff are great and helpful too. They have no kitchen, but they offer an open buffet where they have coffee milk tea fruits snacks water and juice for free. And for whom it may concern they bidet in the bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noise till midnight and at 7 am. Very dark room and good bed. Had difficulty finding the hotel since reception was in a connected hotel, they could have said that ahead.
Stayed 3 nights in Oct 2025

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Cleanliness
There was a bug infestation that I had I brought up twice. They cleaned, but didn’t seem to help. The pillows and sheets were not changed everyday ( (they still had my makeup residue on them). However staff was very friendly, location was perfect to all the main attractions. On a side-note go have breakfast at a local cafe, they only had boxes cereal and instant oatmeal.
Stayed 6 nights in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
The hotel is nice but I don’t think that it is worth the price point
Stayed 2 nights in Sep 2025

8/10 Good

Leia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location

I think the bed gave me scoliosis, I know that’s not possible but I think, somehow, it is with this bed.
Stayed 5 nights in Sep 2025

8/10 Good

Erin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This place has an amazing location! Rooms are small but very cute and have character. For the price, i think its totally worth it. The only issues why i didnt give it 5 stars is it wasnt the cleanest and with an older building it was a bit run down. The floor and glasses in the washroom were not cleaned and one sink woukd poor water all over the floor if you used it and the window didnt close completely so it was loud at night. Very minor things in comparison to the amazing location and friendly staff. You can walk to everything from here and the neighborood is amazing. I would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Stayed 1 night in Sep 2025

4/10 Poor

Amani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean hotel. Upon checking in I found used false eyelashes on the bathroom sink, a used bandaid on one of the handles in the shower, and toothpaste or spit stains all over the faucets and mirror. It was clear that the bathroom nor the rest of the room were not properly cleaned despite me waiting to check in until 2pm with the purpose of the room needing to be cleaned. The next day when I was leaving for the day at 10am I asked the woman at the reception desk to please make sure that the bathroom gets properly cleaned while I was gone and told her what the state of the bathroom was, she said that she would make sure they cleaned it. Upon returning to the hotel at 5pm I found the fake eyelashes gone, but the bandaid and toothpaste stains were still there. Nothing was cleaned in the bathroom besides removing the eyelashes. The telephone also did not work during my whole stay, and the walls are so thin that any person speaking in the hallway sounds like they are standing in your own room. Overall I would not recommend this hotel unless you want to be in a dirty environment littered with the last person’s garbage and deal with careless staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a sweet hotel - small but quaint. Location is excellent. Provided water, sodas, juicess, fruit, and some cereal all day. No parking, nor deals with parking lots. That would be my only issue.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffe and snack bar open all day. Also had diet coke in or. Great location close to all the sites
Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable rooms, self service complimentary basic continental breakfast. Very helpful staff
Stayed 2 nights in Sep 2025

8/10 Good

christina

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Rita Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excente. El personal muy amable
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel. Clean and close to areas of inter

Clean area, clean beds, friendly staff. Nice beautiful balcony! :)
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is close to the attractions. To be out all the time visiting the city, it is an excellent choice.
Stayed 2 nights in Jun 2025

8/10 Good

Sherika

Liked: Cleanliness, amenities, property conditions & facilities
Small but quiet hotel. Great location. Coffee and drink bar is a good plus! The only real downside was the bathroom being super small and outdated.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location to Real Alcázar and Cathedral Good local places to eat Tea and coffee in reception
Stayed 1 night in Jun 2025

6/10 Okay

AMRITA

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel location was fantastic but entry and exit to room was wierd. Also rooms were small
Stayed 3 nights in May 2025

10/10 Excellent

Khairi

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with big room and free stuff
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Loud ro

Friendly staff, but our room facing the street “Puerta de la Carne” was very, very, noisy all night due to the crowded bars and all day due to the street construction below our window. The interior rooms looked quiet, but we can’t say for sure.
Stayed 2 nights in May 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants - so can be noisy at night. The entrance is actually via another hotel at the back which was not too clearly explained. A bit tiring going through one building, up a few levels in the lift, then going to a second building before going to the right floor of the hotel in this second building. The room is a bit cramped. There is water, soft drink, coffee and some simple food for breakfast that is provided which was great. Service was a touch blunt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sevilla Doña Manuela

La recepción sensacional de gran ayuda! Limpio y espacioso
Stayed 1 night in Apr 2025