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Hotel Sfax Palace by Plaza Hotels & Resorts

5.0 star property

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Photo gallery for Hotel Sfax Palace by Plaza Hotels & Resorts

Outdoor pool
Superior Room, City View | View from room
Interior entrance
Standard Room, City View
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rue De Ribat Bab Bhar Angle Rue Khaled Ibn El, Ribat Bab Bhar, Sfax, Sfax Governate, 3000
  • Place, The Sfax Kasbah
    ‪5 min walk‬
  • Place, Sfax Grand Mosque
    ‪8 min walk‬
  • Place, Sfax Archaeological Museum
    ‪15 min walk‬

Room options

View all photos for Standard Double Room

Minibar, desk, laptop workspace, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Minibar, desk, laptop workspace, free WiFi

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, desk, laptop workspace, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, desk, laptop workspace, free WiFi

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Sfax Palace by Plaza Hotels & Resorts

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Sfax Palace by Plaza Hotels & Resorts offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
During your stay at Hotel Sfax Palace by Plaza Hotels & Resorts, you're just a quick walk from The Sfax Kasbah. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs, or manicures and pedicures at the spa
  • Amenities include 6 meeting rooms, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym and a steam room
  • Just a 5-minute walk from The Sfax Kasbah and 11 minutes by foot from Sfax Grand Mosque
Hotel Sfax Palace by Plaza Hotels & Resorts offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The luxury Hotel Sfax Palace by Plaza Hotels & Resorts also features a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available.

This 5-star Sfax hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
La Medina - Onsite restaurant.
Yonga Sky - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Medina
  • Yonga Sky

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sfax Palace by Plaza Hotels & Resorts

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
  • Tourism fee: EUR 3.55 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Movenpick Hotel Sfax
Radisson Hotel Sfax Sfax
Radisson Hotel Sfax Hotel
Radisson Hotel Sfax Hotel Sfax

Hotel Sfax Palace by Plaza Hotels & Resorts Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 71 reviews
Rating 8 - Good. 18 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 6 out of 71 reviews
Rating 2 - Terrible. 8 out of 71 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shaimaa Sukri

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay in Radisson and very lovely staff Thanks Radisson
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Hoshyar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in centrum of Sfax, with friendly staff and good services and facilities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hoshyar

Liked: Cleanliness, staff & service, amenities
Very nice hotel, with good service and friendly staff, hotel is in very good condition and standard, located in central area of Sfax. Absoluttly, recommended if you travel to Sfax for business or pleasure!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Spacious rooms, clean, friendly staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Slim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fair and convinient for dinings and access to Petra center
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and welcoming.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. Clean, comfortable, spacious rooms. Nice staff. Would return.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Saurabh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible experience with top floor restaurant. Attendant was more interested in watching live football instead of servicing us. Ordered a pasta expecting to be vegetarian but had chicken in it. Manager was courteous and helpful and accepted the mistake. Room was clean but phone wasn’t working so couldn’t call room service or house keeping
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Derar

Disliked: Cleanliness, staff & service
Breakfast is not up to standard and the food in general is substandard
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super quality-price ratio

The stay at the hotel was very positive, as the staff was very helpful and friendly. We gave the hotel a high rating because of the quality-price ratio.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was excellent

Front desk was able to answer questions I had. Very professional (spoke English perfectly ) Pleasant stay. Great breakfast… Good location to walk to Medina.. Going to come back to hotel on our return to Sfax after we travel a bit
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love here

All good, thanks
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ahmad Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok perfect
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

abdurrahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Day 1 - cleaning was not done untill i called at 2pm Day 2 - cleaning is not done untill now (2:30). I had to go to reception. Hallway very dirty. Towels and blankets are filthy and overused. This is not radisson.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Antonella Carolina

Liked: Staff & service, room comfort

Good but a lot to improve

The hotel looks nice, the terrace with the pool was close even to go and see the sunset (what I was expecting to see). Bathroom was smelly, AC was not working and the room was hot (outside 18C, inside maybe 27C). It was very expensive for the service. Breakfast was good
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

hany

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for the AC to be repaired and we came back 5hours later and no one even bothered entering the room. The staff were very nice but they just listened but never did any action.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Yasmin

Disliked: Staff & service

Not Radisson Standard

The breakfast was really bad, all the hot items were cold, the juice, served fresh on every street corner, was from a can, the cold milk was warm etc… The room was alright, but had to ask for towels, a duvet cover, batteries for the remote etc. The spa connected to the hotel was open but not open and their hammam was not operational ? But would be in 2-3 days… maybe. Depending on who you would ask. The security and service staff was really nice, attentive and very welcoming and friendly.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Antoine

Disliked: Staff & service, amenities, property conditions & facilities
This is 2 or 3 stars hotel, far from 5 star. No amenities in the room, shampoo, body soap and conditioner bottles empty. Parking guards, belle boy & reception staff were trained but, restaurants servants were extremely unkind and no hospitality. Our son with high fever and not been able to take breakfast at restaurants so we wanted to bring him at least some fruits. Servants didn’t want to allow us and wanted to verify if we don’t steal fruits? We wanted to ask to their manager who did no show. A part from receptionist, they don’t manage well languages.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Julia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This is probably the worst hotel I ever stayed at, can’t believe it is Radisson and rated 5* - AC was barely working and then totally broke down (it was +33 outside). Took 5 hours to fix after I reported it, during which we were not able to stay in the hot room. - TV was not working - Safe not working - Wifi broke on the 3rd day and they failed to fix it. - A number of items were missing from the room (it was a room for 2 but was fitted with 1 robe, 1 cup, 1 spoon etc). I asked to fix, but nothing happened - shower was flooding the bathroom and part of the room - superior room had a view over junkyard - the only good thing was breakfast, but every day I had to ask them to boil water (it was room temperature in the pot) and open teabags which were sealed shut and needed scissors Small things one can leave without even though one paid for them, but I don’t understand how a business hotel fails to provide basic things like a AC and a wifi.
“City” view from superior room
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

khalil

جيدا جدا
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

khaled

Liked: Staff & service
Disliked: Cleanliness, amenities
Par où commencer ? Déjà la propreté de l'ascenseur laisse vraiment à désirer: Trace sur les inox, le sol est sale. Quelle surprise en entrant dans la chambre : Une baie vitrée depuis le lit qui laisse visible toute personne allant aux toilettes 😱😱😱. L'envie s'est immédiatement interrompu ! La propreté de la chambre laisse à désirer pour un hôtel d'une grande chaîne ! La cuvette des toilettes est jaunie et des traces de moisissures dans chaque recoin de la salle de bain. Au petit déjeuner, des cuillères en plastique pour consommer son yaourt. Un buffet très limité et fade. Les chaises sont tous bonnement dégueulasse ! Seul point positif, le réceptionniste hier soir est très accueillant, ainsi que les membres chargés de nous emmener les oreillers et le fer à repasser. L'hôtel est à l'image du niveau d'exigence du responsable, c'est à dire, très très bas !!! À bon entendeur, Salut...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sahbi

Liked: Cleanliness, amenities, property conditions & facilities
Het was een mooi hotel, dicht bij het centrum. Het personeel was vriendelijk en heeft meteen aan mijn wensen voldaan
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marcus

Liked: Staff & service, property conditions & facilities, room comfort
Wir kommen gerne und regelmässig her, das Haus ist sehr gut geführt, Herr Nizar ist Hotelmanager mit Leib und Seele. Immer fröhlich, jederzeit da um ev. Hilfe geben zu können. Klare Empfehlung selbstvfpr mehrere Tage. Es fehlt manchmal an den Details der Sauberkeit und der Instandhaltung, aber die Zimmer im grossen und ganzen immer Tip-top, sehr grosszügig mit sehr guten Bettes. Der Service ist sehr aufmerksam, immer freundlich. Einziger Wermutstropfen ist der Zustand der Rooftop Bar, das ist ziemlich "abgerockt“, Service und Qualität der Speisen entsprechen leider nicht dem sonst sehr, sehr guten Niveau des Hauses. Wir kommen jederzeit gerne wieder in dieses Haus.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Ruhepol in Sfax

Das Hotel ist trotz seiner Grösse sehr persönlich geführt, der Direktor ist höchst aufmerksam, immer bestrebt den Aufenthalt so angenehm wie möglich zu gestalten. Das Frühstück ist lokal und reichhaltig, mit audmerksamem Service. Moderne Zimmer, geräumig, für lokale Verhältnisse in TOPZUSTAND. Einzig die Roof-Top Bar ist enttäuschend. Begrenzte Speisekarte, das Essen war SEHR schlecht, wir haben es komplettt zurückgehen lassen. Das Angebot an Drinks u d Weinen ist sehr gut, mit tollem lick über die Stadt. Wir kommen gerne wieder in dieses Haus und empfehlen es sehr.
Stayed 1 night in Jul 2025