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The SUNSET Shiretoko

2.5 star property

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Photo gallery for The SUNSET Shiretoko

Hot springs
Sauna
Hot springs
Lobby
Sauna

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Utorokagawa 189, Shari, Hokkaido, 199-4351
  • Place, Utoro Onsen
    ‪1 min walk‬
  • Place, Oronko Rock
    ‪19 min walk‬
  • Place, Shiretoko National Park
    ‪6 min drive‬

Room options

View all photos for Twin Room with Tatami Area, Private Bathroom, Ocean View

In-room safe, free WiFi

Twin Room with Tatami Area, Private Bathroom, Ocean View

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Twin Room with Tatami Area, Public Bathroom, Non Smoking

In-room safe, free WiFi

Twin Room with Tatami Area, Public Bathroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Basic Triple Room, 3 Single Beds, Non Smoking

Basic Triple Room, 3 Single Beds, Non Smoking

Basic Triple Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, Public Bathroom, High Floor, Non-Smoking

Japanese Style Room, Public Bathroom, High Floor, Non-Smoking

Japanese Style Room, Public Bathroom, High Floor, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Twin Room With Bath

In-room safe, free WiFi

Japanese-Twin Room With Bath

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese-Western Twin Room Without Bath

In-room safe, free WiFi

Japanese-Western Twin Room Without Bath

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese-Style Room

Living area

Japanese-Style Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Hot springs
Shiretoko Daiichi Hotel
Shari
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 456 reviews
The price is €212
24 Jun - 25 Jun
Shiretoko Daiichi Hotel

About this property

The SUNSET Shiretoko

Along with laundry facilities, this hotel has a front-desk safe and free WiFi in public areas. Other amenities include a vending machine.
The SUNSET Shiretoko offers 24 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Our customers tell us they can't get enough of the overall property condition at The SUNSET Shiretoko. During your stay, you'll be within walking distance of Oronko Rock. Free WiFi in public areas, laundry facilities, and an indoor mineral hot spring (onsen) are available.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes hot springs
  • Steps from Utoro Onsen and a 3-minute drive from Shiretoko National Park
The SUNSET Shiretoko offers its guests hot springs. Public spaces have free WiFi. The SUNSET Shiretoko also features a vending machine, laundry facilities, and a front-desk safe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers a shuttle pickup service from the Utoro Onsen Bus Terminal only.
Guests booked in Dinner Included rate plans receive dinner at a nearby partner property, located 0.8 miles (1.3 km) away. Transfers are provided. Dinner may be served at designated times to accommodate shuttle availability.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

SHIRETOKO YUHI NO ATARUIE ONSEN HOSTEL Shari
SHIRETOKO YUHI NO ATARUIE ONSEN Shari
SHIRETOKO YUHI NO ATARUIE ONSEN
Shiretoko Yuhino Ataru ie
SHIRETOKO YUHI NO ATARUIE ONSEN HOSTEL Hotel
SHIRETOKO YUHI NO ATARUIE ONSEN HOSTEL Shari
SHIRETOKO YUHI NO ATARUIE ONSEN HOSTEL Hotel Shari

The SUNSET Shiretoko Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 92 reviews
Rating 8 - Good. 31 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 10 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities
Amazing view from our room, convenient breakfast and ramen, relaxing onsen
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very comfortable and well equiped but there is no restaurant on site and also very few open in the town at night during the period we stayed so you need to bring your own food
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a bit expensive for us, especially as it is a hostel and a bit out of town (20 min walk), but it was actually very nice indeed. The superb onsen was absolutely lovely with sea view, there was a nice reception, the shared lounge was enormous with amazing view and there was easy parking. We had a nice meal out at a friendly (recommended) local restaurant. Shiretoke is a truly beautiful nature reserve and well worth a visit. We were happy we stayed here.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Siew Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel room is just awesome. Unfortunately, we did not manage to see sunset as all the 3 days were cloudy when we were there. Certainly it will be easier if have own transport.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property with outstanding views of the port. The bedroom was clean, comfortable, and ample for Japan standards. The staff is courteous and the pristine shared kitchen works well. In case you aren’t driving, note that it isn’t quite walking distance from downtown. Btw the GPS took me to a wrong address, by the port; actually the hotel is at the top of the hill. I totally recommend it.
Verified

4/10 Poor

Elisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading pictures and description - beware!

About the hotel It is absolutely no ryokan but rather a huge resort with a dining hall for 200+ people, an onsen for 150+ people, an arcade games room, several shops inside the hotel, etc. It also seems that the hotel recently merged with sister hotel Wings which is just next door. Hotel room We were misled by the good reviews which referred to the main hotel. Unaware of the difference between the main and the sister hotel, we ended up in the “Wings” hotel where rooms could definitely use some refurbishment and renovation. Description mentions traditional furniture. Nice way to describe worn out furniture from the 1990s. Bathroom was tiny and the oldest we have seen over our 2 weeks of traveling in Hokkaido. TV had no internet connection and had even no HDMI port. The “Mountain View” was also an absolute joke. View was first on the parking lot, then the fire escape stairwell and yes you could see one ski slope in the background. Food Misled by the word ryokan we expected a dining experience of high quality with local ingredients and attentive service. Well nope. Dinner and breakfast is buffet style, where you have to hand in a ticket when you arrive. You are then escorted to your table and are free to choose between Japanese, Chinese, or Western cuisine. While options are not lacking, taste and freshness was however sadly missing. Overall it was a very disappointing experience and if in the area, we would recommend La Vista Akangawa hotel instead
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し歩いたところに地元の料理を出してくれる定食屋さんがありました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

wei-yu

Liked: Cleanliness, staff & service, amenities
員工很親切~~服務很好
Stayed 1 night in Feb 2026
Verified

8/10 Good

Verified traveller

スタッフの感じがとても良かったです。 ただ外国人が多い為か、チェックイン時のサービスに時間がかかりすぎて、しばらく待たされました。もう少し効率よくして欲しいと思いました。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

TOSHIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海を見渡せる景色最高、絵画があるロビー前のスペース最高、自炊用のキッチンスペースも完璧，温泉＆サウナも最高
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KAZUNARI

Liked: Cleanliness, staff & service, property conditions & facilities
全ての部屋から海が見える、最高のロケーションに、とても親切な対応のスタッフで、とても満足しました。また利用したいと思います。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常驚艷的窗景，溫泉和桑拿回味無窮，已期待下次的旅行。
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

noboru

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

この値段で朝食もないとは

キッチンなど共用部が綺麗で充実しているが、サービスが悪い。食事出さない方針なら、もう少し宿泊料安くしないと。5万も払って、暗証番号で入るのでは、民泊です。
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有最好的夕陽景色。除了自家有基本泡湯設施，也可以至另外兩家友好旅宿享受更棒的泡湯體驗。
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Walls are thin. If you stay on the same floor with family with kids, then you can and will hear small children scream, cry or run throughout the nights. Not hotel’s fault but you cant escape those noisy issues.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が近くのホテルのお湯にも入れるというのが良かったです。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

YUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view towards the sea

Excellent view facing the sea, well equipped kitchen,very comfortable room! But the front desk staff is too serious.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感もあり眺めも良く非常に満足でした。お世話になりました。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

TraLau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely shared spaces (living room, cooking area, onsen) at this hotel. In walking distance to good restaurants for dinner. Was glad to have some groceries since there was not much to eat for breakfast in town.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

りゅう

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
名前の通り、部屋の窓から目渡せる海の夕陽はとてもきれいで、知床クルージングが出るウトロ港も近くロケーションも良いと思います。お部屋も清潔で、フロントの方も親切でとても良かったです。夕食は徒歩5分で行ける食事処潮風おススメです。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Susumu

Liked: Cleanliness, property conditions & facilities, room comfort

チェックイン、夕陽

ほとんどが、セルフサービスながら、必要なものは揃っていて、全部屋からの景色が良い！夕陽が沈む前にチェックインするのがポイント！
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気になる点は何もありませんでした。 ホテルでゆっくり過ごす旅行ではなかったので、少し残念です。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
夜ご飯、朝食が群を抜いて素晴らしかった。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
セキュリティに少々問題ありです。 施設は眺望もよく、清潔で快適に過ごすことができました。
Stayed 2 nights in Aug 2019