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Best Western Shelby Inn & Suites

2.5 star property

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Photo gallery for Best Western Shelby Inn & Suites

Property amenity
Exterior
Lobby
Lobby
Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1948 W Roosevelt Highway, Shelby, MT, 59474
  • Place, Johnson Memorial Park
    ‪19 min walk‬
  • Place, Marias Museum of History & Art
    ‪2 min drive‬
  • Place, Mary Allison Blue Sky Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Shelby Inn & Suites

Hotel in Shelby with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Shelby Inn & Suites offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Best Western Shelby Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Johnson Memorial Park. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 2-minute drive from Johnson Memorial Park and a few minutes from Marias Museum of History & Art
  • Pets welcome for a fee (restrictions apply)
Best Western Shelby Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Shelby Inn & Suites. Self parking is free.

This Shelby hotel is smoke free.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Shelby
Best Western Shelby Inn
Shelby Best Western
Shelby Inn
Best Western Shelby Inn Suites
Best Shelby & Suites Shelby
Best Western Shelby Inn & Suites Hotel
Best Western Shelby Inn & Suites Shelby
Best Western Shelby Inn & Suites Hotel Shelby

Best Western Shelby Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 984 reviews
Rating 8 - Good. 205 out of 984 reviews
Rating 6 - Okay. 42 out of 984 reviews
Rating 4 - Poor. 15 out of 984 reviews
Rating 2 - Terrible. 12 out of 984 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff
Stayed 1 night in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had to stop on way to Glacier, hotel clean, right across from train interchange, limited food options nearby
Stayed 1 night in Sep 2025

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Senior Citizen Robbery

My wife and I are in our 70's. We love Glacier Park. So I booked a trip. We live in Calera, Ok. So the trip was to fly to Bozeman rent a car and spend nights in Helena, Shelby, Kalispel, and last 3 nights in Bozeman and fly home. We had a medical emergency come up about a week before the trip. So I cancelled parking at the airport, and the flight on southwest airline and Helena motel and Kalispel hotel and Bozeman Hotel and the rental car. All reservations were refunded ok except Shelby Best Western; they refused to refund. So I feel like they stole our money like common theives! Here we are elderly and on fixed income to boot. Therefore I will no longer use Hotels.com for anything!
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen, Leesburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations- appears to have been the best choice in Shelby.
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Stayed 1 night in Sep 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice

This hotel was a great surprise. Best complimentary breakfast in a hotel we've had. Rooms were clean and quiet. Check in was simple. No issues at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Andrew, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and updated, but my room was *freezing* upon check-in. Turned it up to 70 degrees and still no change. Also, my room was connected to the utility room for the powered front door. I could hear a loud rumble every time it opened and closed. I asked for a different room, but they were fully booked.
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and helped me cancel the last night of our 3 night stay without a penalty. The room was clean and comfortable. The bathroom was clean and the shower was good. The breakfast was very good with a variety of options. I would give it a rating between 8.5 and 9.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a night. Pool & Hot Tub weren't available for our stay due to maintenence. Staff is super friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This has happened to us twice now it was my wife’s birthday we were looking a quiet date night and the pool and hot tub were closed for maintenance and the staff didn’t seem to care and offered us no options not impressed at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, amenities
Nice motel interior; bleak area around the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed and good breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Not being able to check in early without a 20 dollar fee.. Driving 8 hours and being told cant check in until exactly 3 pm. Not easy to be told to go have lunch or whatever. Will never come back because of that
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room/beds
Stayed 1 night in Aug 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and pleasant. Breakfast was great.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. The staff was great. Unfortunately, we had a room facing the front of the hotel and there were noisy trains going by all night.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Just one night traveling through but we are nuts about clean hotels - this one was very clean. Staff was nice and the breakfast was pretty good.
Stayed 1 night in Aug 2025

10/10 Excellent

Hattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean rooms and amazing breakfast! The pool area was great! Pool and hot tub were perfect temperatures and very clean. We were pleasantly surprised at how nice this hotel was!
Stayed 1 night in Aug 2025