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The Shrubbery Hotel

3.0 star property

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Photo gallery for The Shrubbery Hotel

A dining area with tables and chairs, a chandelier, a window with blinds, and a cabinet with glass doors.
A stone building with multiple windows, a car parked in front, and a sign indicating a restaurant.
A well-maintained outdoor patio area with a lawn, seating arrangements, and potted plants.
A bedroom with a bed, a nightstand, a lamp, and a framed picture on the wall.
A bar area with stools, a counter, and a variety of bottles.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
17 Commercial Rd, Shepton Mallet, England, BA4 5BU
  • Place, Kilver Court
    ‪14 min walk‬
  • Place, Royal Bath and West Showground
    ‪8 min drive‬
  • Place, Wells Cathedral
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a bed, a nightstand, a lamp, and a framed picture on the wall.

Standard Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

A bedroom with two beds, a window with a view of the outside, a wooden dresser, and a mirror on the wall.

Family Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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  • Restaurant
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includes taxes & fees
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About this property

The Shrubbery Hotel

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a garden.
The Shrubbery Hotel offers 7 accommodations with complimentary bottled water and hair dryers. 20-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at The Shrubbery Hotel, you'll be within walking distance of Kilver Court. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include coffee/tea in a common area
  • Just a 2-minute drive from Kilver Court and 5 minutes from Royal Bath and West Showground
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Shrubbery Hotel also features a garden and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Shepton Mallet hotel.

The hotel hosts a free manager's reception daily.
The Shrubbery Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 4.95 to 12.95 for adults and GBP 4.95 to 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 10:00 PM and 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 4.95 to 12.95 for adults, and GBP 4.95 to 12.95 for children
  • Late check-in fee: GBP 20 for check-in between 10:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Shrubbery Hotel Hotel
The Shrubbery Hotel Shepton Mallet
The Shrubbery Hotel Hotel Shepton Mallet

The Shrubbery Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay, very clean room and comfy bed. The staff were really friendly and attentive. The hotel it self was very nice for a really old building which still have the
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly and efficient staff. Top for cleanliness. Great options for food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy hotel
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was a good size and it was nice and clean. It was also warm and cosy. As was explained by the current owners, the room needs updating over time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled 4 hours for a family funeral & stayed 2 nights . The wake was also held here & the staff was superb & very helpful. We would definitely stay here again & recommend to friends & family .
Stayed 1 night in Aug 2025
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is rated 3* which is fair,Staff friendly and helpful,rooms adequate, clean and comfortably, nice little garden to sit and have something to eat and drink, good parking room.would book again if visiting this area.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tammra

Liked: Cleanliness, staff & service, property conditions & facilities
Located well and had decent parking!! Was cold but heat came on for a bit then by time fell asleep was fine bed soft but big!! Overall nice stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are local to the hotel and stayed here for a few nights whilst some work was done on our home. We pop in frequently for breakfast anyway as it’s excellent value and very customisable, but found the room & service to be very good as well!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We were warmly welcomed and all the staff were hard working and friendly. The hotel is in a central position with parking. We enjoyed a home cooked evening meal and a good breakfast. We wouldn't hesitate to stay there again if we were in the area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great find in the heart of Shepton, with a nice bar area, garden and breakfast. Staff were all friendly and helpful. Rooms were also spacious and clean.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable

Staff very helpful. Bit dated but comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, comfortable, little room.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at The Shrubbery Hotel, Radstock

Ideally suited for my needs, near my place of work and good steady WiFi/Broadband in the room I had. Ate dinner in the bar of the hotel,. excellent and breakfast in the dinning room, excellent.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely personal service

Stayed three times now Lovely personal service Couple of times our youngest with special needs was with us and they were excellent Will be using them again for sure
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Place was ok but Room Family room for 3 Adults was Small Single Bed had very soft mattress more for a child
Stayed 1 night in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with a sumptuous duvet (although I was told that room 101 was the last room to have one like that). Friendly and helpful staff. There's a Morrisons Local convenience store within 1 minute walk. The only drawbacks were the rather mean check-out time of 10am and the lack of double glazing meaning that the odd lorry on the A361 immediately outside were occasionally disturbing for a light sleeper in the morning after about 7am.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Back*Basics

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne

Stayed 1 night in Aug 2025
Verified

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Pleasant hotel.

Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024