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OTL Gouverneur Sherbrooke

5.0 star property

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Photo gallery for OTL Gouverneur Sherbrooke

Reception
Outdoor spa tub
Mediterranean cuisine
Exterior
Interior entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly

Explore the area

View in a map
3131 rue King Ouest, Sherbrooke, QC, J1L1C8
  • Place, Cinéma Galaxy Sherbrooke
    ‪3 min drive‬
  • Place, Jacques-Cartier Park
    ‪4 min drive‬
  • Place, Centre d'Interprétation de l'Histoire de Sherbrooke
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Room, 2 Queen Beds

9.8 out of 10
Exceptional
(180 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, memory-foam beds, in-room safe

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

OTL Gouverneur Sherbrooke

Luxury hotel with 2 hot tubs, near Jacques-Cartier Park
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
OTL Gouverneur Sherbrooke offers 126 accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at OTL Gouverneur Sherbrooke. During your stay, you'll be within walking distance of Centre d'Interprétation de l'Histoire de Sherbrooke. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Boefish, a fine-dining restaurant that serves Mediterranean cuisine
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with deep-tissue massages, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Jacques-Cartier Park and 6 minutes from Theatre Granada
  • Cats and dogs welcome for a fee (restrictions apply)
OTL Gouverneur Sherbrooke offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury OTL Gouverneur Sherbrooke. Free self parking is available.

This 5-star Sherbrooke hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Boefish - This fine-dining restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Boefish

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • In a nature reserve

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Tablet computer

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night
  • Spa fee: CAD 89 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 065822, 2026-09-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OTL Gouverneur Sherbrooke Hotel
OTL Gouverneur Hotel
OTL Gouverneur
OTL Gouverneur Sherbrooke Hotel
OTL Gouverneur Sherbrooke Sherbrooke
OTL Gouverneur Sherbrooke Hotel Sherbrooke

OTL Gouverneur Sherbrooke Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1459 out of 1672 reviews
Rating 8 - Good. 167 out of 1672 reviews
Rating 6 - Okay. 26 out of 1672 reviews
Rating 4 - Poor. 11 out of 1672 reviews
Rating 2 - Terrible. 9 out of 1672 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the hospitality was amazing and the hotel was very clean. We will come back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Marie-Carmen

Stayed 2 nights in Nov 2025

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities
Impeccable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Be certain to upgrade to the spa/breakfast package so that you have access to the steam bath, sauna and pools - as well as a wonderful breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

karen, Methuen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent free breakfast / fresh raspberry’s/ plenty of juice options
Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service like usual. The staff are always polite, smiling and willing to help!
Stayed 1 night in Nov 2025

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Un peu de retard lors du Check-in un seul réceptionniste mais bon accueil. Chambre impeccable mais un peu petite. Chambre communicante alors que j’avais demandé spécialement de ne pas avoir ce type de chambre.
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service by the staff. Nice and clean room.
Stayed 1 night in Nov 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Valérie

Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff. Full breakfast included and Paus spa worth the 20$ upgrade
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities
Breakfast was fantastic. Everything we wanted. Did not go to the spa.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and superb hotel. Clean, quiet and luxious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mounir AL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff is very friendly and efficient. The property and the room are very clean. Close to shipping and Jacques Cartier park. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities
Incredible all around!
Stayed 1 night in Oct 2025

10/10 Excellent

Meisam

Stayed 3 nights in Oct 2025

10/10 Excellent

Bryant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good, especially the omelettes that are made fresh by the chef right in front of you. The thermal experience in the spa is extremely relaxing. The only issue is with the water control valve in the cold shower. Despite warnings outside the shower door and on the control valve in the shower other patrons played with it and turned it off. On both occasions we used the spa during our stay we had to get a staff member to come and reset the water control valve in the shower. There must be a better way to secure that valve so it can't be played with.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antony

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great shower, excellent staff fluent in English, beautiful facility. Breakfast with made to order omelets was superb. Surrounding area not particularly pleasant. We enjoyed our stay at this beautiful spa.
Stayed 1 night in Oct 2025

6/10 Okay

Véronique

Stayed 2 nights in Oct 2025