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Welcomhotel by ITC Hotels, Shimla

5.0 star property

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Photo gallery for Welcomhotel by ITC Hotels, Shimla

Exterior
Outdoor dining
Suite, 1 Queen Bed, Garden View
Lobby
Restaurant

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Spa
  • Parking included
  • Free WiFi

Explore the area

Map
Village Patengali, Tarapur, Mashobra, Shimla, Himachal Pradesh, 171007
  • Lakkar Bazar
    ‪12 min drive‬
  • Christ Church
    ‪12 min drive‬
  • Mall Road
    ‪13 min drive‬
  • Shimla (SLV)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Garden View

Suite, 1 Queen Bed, Garden View | In-room dining

Suite, 1 Queen Bed, Garden View

  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Multiple View

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed, Multiple View

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior Room)

Deluxe Room, 1 King Bed (Superior Room)

Deluxe Room, 1 King Bed (Superior Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Welcomhotel by ITC Hotels, Shimla

Luxury hotel with a full-service spa and free valet parking
Along with a full-service spa, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
Welcomhotel by ITC Hotels, Shimla offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Akasa has 2 treatment rooms. Services include massages. The spa is open daily.
During your stay at Welcomhotel by ITC Hotels, Shimla , you'll be within walking distance of Craignano Nature Park. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages at Akasa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and archery
  • Just a 2-minute drive from Craignano Nature Park and 8 minutes from Hip Hip Hurray Amusement Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Welcomhotel by ITC Hotels, Shimla offers its guests a full-service spa, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, an arcade/game room, and multilingual staff are also featured at the luxury Welcomhotel by ITC Hotels, Shimla . Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Shimla hotel.

Welcomhotel by ITC Hotels, Shimla has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: INR 1770 per pet (varies based on length of stay)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 8850
  • New Year's Eve (December 31) Gala Dinner per child: INR 4425 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 1770 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02AAACZ2918H1ZK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fortune Select Cedar Trail Mashobra Hotel Shimla
Fortune Select Cedar Trail Mashobra Hotel Shimla
Fortune Select Cedar Trail Mashobra Shimla
Hotel Fortune Select Cedar Trail Mashobra Shimla
Shimla Fortune Select Cedar Trail Mashobra Hotel
Fortune Select Cedar Trail Mashobra Hotel
Fortune Select Cedar Trail Mashobra Hotel Shimla
Fortune Select Cedar Trail Mashobra Shimla
Hotel Fortune Select Cedar Trail Mashobra Shimla
Shimla Fortune Select Cedar Trail Mashobra Hotel
Fortune Select Cedar Trail Mashobra Hotel
Hotel Fortune Select Cedar Trail Mashobra
WelcomHotel Mashobra
Welcomhotel by ITC Hotels Shimla
Fortune Select Cedar Trail Mashobra
Welcomhotel by ITC Hotels, Shimla Hotel
Welcomhotel by ITC Hotels, Shimla Shimla
Welcomhotel Mashobra Member ITC Hotels Group
Welcomhotel by ITC Hotels, Shimla Hotel Shimla

Welcomhotel by ITC Hotels, Shimla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Mar 2025

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and room
Stayed 2 nights in Nov 2024

10/10 Excellent

Ziyath

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 8 nights in Aug 2024

8/10 Good

Lovekesh

Stayed 1 night in Mar 2024

10/10 Excellent

Rajendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Good food! Nice sunrises and sunsets!
Stayed 2 nights in Feb 2024

10/10 Excellent

Arjun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sold. I have stayed in multiple 5-star hotels/chains across multiple countries and I have to say that WelcomHotels are in the top of my list now. Everything is perfect. Cleanliness, Hygiene, Food, Room, Facilities, Courteous Staff. Just about everything. We had stayed with my in-laws and kids and all the 3 generations were satisfied and more than happy with our stay. Kudos goes out especially to Virendar who made our stay so warm and welcomed and was attentive to all our details. Every single staff member always walked around with a smile and were ready to help us out for anything at all. They were actively "reading the room" to see what we would need help with or assistance with. The rooms are just fantastic. They are right sized. All rooms were replenished regularly and immediately upon request. Beds were incredibly comfy as well. Food was absolutely one of the best we have had. Every single dish was mouthwatering and tasty. We had never ordered so much in-room dining before! We wouldn't hesitate even a second to recommend WelcomHotel @ Shimla to anyone at all! Well done WelcomHotel Shimla Team!

2/10 Terrible

Vineeth

Travelled with family
Hotel was not willing to move the checkin date by a day.
Stayed 2 nights in Dec 2023

10/10 Excellent

Harcharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Enosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and quiet stay for 3 nights. The hotel has exceptional views of the surrounding valleys and vista. Decent breakfast except for the fact that the road leading to the property is narrow and fairly dangerous for a larger vehicle like an SUV. It is almost impossible for 2 facing vehicles to pass each other without one backing up to a curve. They should extend the road sideways so it is safe to travel as well as have driver dorms.

4/10 Poor

Aniruddha

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Most of the facilities were closed due to maintenance. Service was very slow. There were not many servers to serve. We had to knock at the kitchen door to have someone come out and help us. Doesn’t deserve to be a 5 star hotel.

10/10 Excellent

Sneh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and staff hospitality. Loved it ☺️

4/10 Poor

Nidhi

Travelled with family and small children
Liked: Cleanliness
Very far from the center of city and drive is also dangerous during nights. Very expensive property for the price we pay and what we get
Stayed 1 night in Oct 2022

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay.

Stay in Welcome hotel by ITC was excellent and mind freshening. Staff was spontaneously caring, courteous and brisk. Food was exceptional during our Four days of stay,they were rotating the Meenu intelligently and generously. We came here for complete relaxation, so for us the location of hotel was excellent, very calm, surrounded by pine tree mountains, clean air without traffic sounds. They should improve the WI-FI, of course our 4G was working nicely.
Stayed 4 nights in Jun 2022

8/10 Good

Prakash

Stayed 4 nights in May 2022

10/10 Excellent

ARCHITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for R&R

V hospitable staff and beautiful views
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, away from city hustle. The rooms were spacious and balconies at great view.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Ankur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect .

View from room is magnificant . Terrace of resturant is highly recomended . Minimum stay should be for 2 nights .
Stayed 1 night in Jun 2021

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service, room comfort

Forced to remain in your hotel

No possibility of going for walks around the area. You have to take your car whenever you have to go around the place. Very inhospitable for guests who want to enjoy the weather and have shaded walks or treks around the place. Very poor conveniences in that regard.
Stayed 1 night in Apr 2021

10/10 Excellent

Mahesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connect to Nature

Stay was awesome.. service also awesome, staff very cooperative.. view very nice..
Stayed 1 night in Jan 2021

8/10 Good

DEVASHISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good - could have been better.

A mixed bags of Pluses & Minuses: PLUS: 1. The location and ambiance of the hotel was beyond compare; 2. The food was extremely good; 3. The Staff was extremely cordial and warm.; 4. The decor and the overall impression was a WOW. MINUS: 1. The location was extremely far which can be good however very poor signage on the narrow winding roads left you gasping especially when we were travelling from Manali & reached very late in the night- Google does not show this hotel; 2. The rooms have common balconies which you are sharing with other guests- where does this happen ??? 3. We had booked 2 rooms and had to have a long conversation to have both rooms adjacent to each other despite booking/ paying upfront online ; 4. No conveniences for the Car drivers- which is very sad to say the least. If you cant allow a driver to have a decent stay/bath facilities-it is a sad state of affairs;
Stayed 3 nights in Jun 2019

8/10 Good

Ji Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022