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Sun Palace Hotel

3.0 star property

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Photo gallery for Sun Palace Hotel

Property entrance
Lobby
Standard Twin Room, Non Smoking
Meeting facility
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Suruga-ku Minami-cho 11-29, Shizuoka, Shizuoka, 422-8067
  • Place, Shizuoka City Museum of Art
    ‪6 min walk‬
  • Place, Shin-Shizuoka Cenova Shopping Mall
    ‪9 min walk‬
  • Place, Sunpu Castle
    ‪20 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪50 min drive‬

Room options

View all photos for Small Twin Room, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Small Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Small Twin Room, Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Small Twin Room, Non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Sun Palace Hotel

A microwave in a common area, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Sun Palace Hotel offers 100 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Shizuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Sun Palace Hotel. During your stay, you're just a quick walk from Shizuoka City Museum of Art. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Within a 15-minute walk of Shizuoka City Museum of Art and Shin-Shizuoka Cenova Shopping Mall
As a guest of Sun Palace Hotel, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Sun Palace Hotel also features a front-desk safe, an elevator, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Shizuoka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 800 per day); discounts available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,000 per person

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1000 per person
  • Nearby parking fee: JPY 800 per day(98 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
Motorcycle parking is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sun Palace Hotel Shizuoka
Sun Palace Shizuoka
Sun Palace Hotel Hotel
Sun Palace Hotel Shizuoka
Sun Palace Hotel Hotel Shizuoka

Sun Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 464 reviews
Rating 8 - Good. 187 out of 464 reviews
Rating 6 - Okay. 61 out of 464 reviews
Rating 4 - Poor. 7 out of 464 reviews
Rating 2 - Terrible. 5 out of 464 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Great place for the price and as always excellent staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

EDEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Easy access on everything!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location caring employes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kam Keung

Liked: Cleanliness, amenities, property conditions & facilities
Location dry close to JR Clean room Good Staff Good Price Philip
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Spam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Shizuoka
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Je Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, and very close to JR station
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location with nice staff.
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central close to the station! Thank you Miss Lee for the service.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location. Great breakfast.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yu ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shopping mall ,location is convenient,
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked the most was our room !! Wonderful views at a corner at 8th floor !! Nice staff !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good pricing, if you need to be near Shizuoka Station, which is advisable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does very well for a place to rest after a long day
Verified

10/10 Excellent

KANG WOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to JR Shizuoka Station

Very close to Shizuoka JR station. Good quality Izakayas are near to Hotel. Reasonable breakfast service is impressive.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tim Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very helpful and courteous staff. A few minutes' walk to various shopping facilities. Recommended.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Decent hotel. It is priced well. It isn't the cleanest, but adequate.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Cindy

Disliked: Property conditions & facilities
It’s an old building so there’s nothing too special but still comfortable enough to stay in i guess
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff. Very helpful. Location was excellent, close to Shizuoka station and convenience stores.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to station, convenience stores and restaurants. The big plus was that the air conditioning was available usually they turn it off as the cooler weather nears, is was unusually warm this year so they was a big plus for us.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Wei Han

Liked: Cleanliness, staff & service, room comfort

A clean nice place

The overall experience is a very clean and nice place to spend a few nights. Its affordable and the location is great. I wish they have more comfortable pillows, western style. Other than that, its just a small room with everything you need. If you're on budget travel, this place is good.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is super close to JR shizuoka station. the room is clean and the officers are nice. no wardrobe in the room is only the drawback. surely stay at sun palace again if i return to shizuoka!!
Stayed 5 nights in Apr 2024