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Hilton Garden Inn Shreveport

3.0 star property

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Photo gallery for Hilton Garden Inn Shreveport

Meeting facility
Lobby
Daily cooked-to-order breakfast (USD 16.50 per person)
Exterior
In-room safe, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Free airport shuttle
  • Breakfast available
  • Gym

Explore the area

View in a map
5971 Financial Plaza, Shreveport, LA, 71129
  • Place, Hirsch Memorial Coliseum
    ‪5 min drive‬
  • Place, Sam's Town Casino
    ‪12 min drive‬
  • Place, Bally's Shreveport Casino & Hotel
    ‪12 min drive‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪3 min drive‬

Room options

View all photos for Room

In-room safe, iron/ironing board, free cots/infant beds

Room

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, iron/ironing board, free cots/infant beds

Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, iron/ironing board, free cots/infant beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, iron/ironing board, free cots/infant beds

Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, iron/ironing board, free cots/infant beds

Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room

Room

7.0 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Meeting facility
Sam's Town Hotel & Casino, Shreveport
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 3,443 reviews
The price is €80
includes taxes & fees
11 Nov - 12 Nov
Sam's Town Hotel & Casino, Shreveport

About this property

Hilton Garden Inn Shreveport

Hotel in Shreveport with airport shuttle service and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hilton Garden Inn Shreveport offers 142 air-conditioned accommodations with MP3 docking stations and safes. 50-inch LED televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Shreveport hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Shreveport. During your stay, you'll be within walking distance of W-K Health Park West. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from W-K Health Park West and 14 minutes from Margaritaville Resort Casino
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at Hilton Garden Inn Shreveport. Self parking is free.

This 3-star Shreveport hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Garden Inn Shreveport has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7 AM to 11 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.50 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16.50 for adults and USD 7.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Shreveport
Hilton Garden Inn Shreveport
Shreveport Hilton Garden Inn
Hilton Garden Inn Shreveport Hotel
Hilton Garn Inn Shreveport
Hilton Shreveport Shreveport
Hilton Garden Inn Shreveport Hotel
Hilton Garden Inn Shreveport Shreveport
Hilton Garden Inn Shreveport Hotel Shreveport

Hilton Garden Inn Shreveport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Staff was AMAZING!!!!

I would like to give a personal shout out to the front desk staff Ro, she was such a delightful woman from the moment I approached the desk. She greeted me with open arms and was so helpful, she was attentive and made me feel valued. I truly appreciate it and will stay here again if and when I come back and visit Shreveport to see my friends.
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Pool was closed and didn't notify us when booking or checked in. Poor water pressure..and everything was an additional charge.. On a positive note the woman that checked me in..was very polite..and signed me up for hilton rewards.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

8/10 Good

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Tabbetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful.
Stayed 2 nights in Jul 2025

4/10 Poor

Nohelia

Stayed 2 nights in Jul 2025

8/10 Good

Dontae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Pet fee not as advertised!!!

Pet fee on hotels.com said $50 but staff made very questionable modifications to paperwork making the pet fee $75. False advertising and probably the front desk is pocketing the extra $25. My small yorkie is cleaner than all children but there’s no extra fee for dirty children…
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The benchmark

Marzee created me at the desk at check-In with a welcoming face. We were on our way home and stayed for the night. Kevin was very welcoming and conversational with my wife and I. Steven was a great asset running a first class bar. Thank you for the great day.
Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was clean, bathroom was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Tequila

Stayed 1 night in Jun 2025

8/10 Good

Effie M

No pool or hot tub which the on line description stated there was a hot tub. Very disappointing
Stayed 2 nights in Jun 2025

10/10 Excellent

HOLLY NICOLE

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 1 night in Jun 2025

2/10 Terrible

Candice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had a very foul smell. The shower was so dirty. The ledge where you place your foot caused me to fall because it was only attached by caulking.
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel over booked my stay and left my family stranded and we had to drive to Longview tx to lay our heads down at 2am.. I don’t recommend this hotel or management
Stayed 1 night in May 2025

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Toilet was leaking. Price was a bit much and once you got there they required a $50 incident fee. Which I did get back but still…….. Breakfast for three people was $55! A bit pricey
Stayed 1 night in May 2025

4/10 Poor

Lamont

Travelled with family
Disliked: Amenities
Very disappointed. Pool was under renovation. The hotel lobby smelled like sewerage walking towards the elevators. The a/c only had the unit on the floor with no vents in the ceilings or walls. A/C ran all day and all night although it was on auto. The last day both elevators were not working so we had to use the stairs which was 3 flights. This hotel needs upgrades. Will not stay again. Also floors and walls thin.
Stayed 3 nights in May 2025

8/10 Good

David

Stayed 2 nights in May 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked Hilton Garden Inn Shreveport for 3 nights (14th to 17th). My flight was delayed on the date of arrival (14th May) and I arrived on 15th May 2025. Hilton Garden Inn Shreveport denied me check in claiming they had cancelled the booking. But I was already charged the three days. The manager/owner who was of Arabian origin, insisted I rebook and pay for another 2 days - he already had money for 3 days. When I challenged him, he claimed Hotel.com would refund me for the remaining two days. However, he threatened to call the police on me if didnt leave and commented that police would George Floyd me - a clear death threat. This is my first direct experience of racism in the United States. The manager even threatened that he would block me from accessing any of his twelve properties and when I asked if he cared about customer service or reviews, he said he cared less. I contacted Hotel.com who advised me to rebook another hotel as they pursued the matter with Hilton Garden Inn Shreveport. I booked, via Hotel.com, and stayed at Marriot Courtyard Shreveport for the two days. Then Hotel.com came back to say that Hilton Garden Inn Shreveport could not cancel my stay and refund. But I never asked for a cancellation - Hilton Garden Inn Shreveport unilaterally cancelled my booking and denied me check in after taking my money. So Hotel.com took money from me twice - this is unethical and outright theft of client funds
Stayed 3 nights in May 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Missing items from my meal. Didn't tell me. Had to request and she says they're out. Pool broken, AC not working in the gym, water fountain not working - had to buy $3 waters. Toilets in lobby not working and water all over floor.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

2/10 Terrible

Karina

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
People partying since we arrived at the hotel at 6pm and the partying/loud people went on till midnight. Staff did not do anything about it.
Stayed 1 night in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025