Holiday Inn Express & Suites Shreveport - Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Shreveport - Downtown by IHG

1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
201 Lake Street, Shreveport, LA, 71101
  • Bally's Shreveport Casino & Hotel
    ‪10 min walk‬
  • Sam's Town Casino
    ‪12 min walk‬
  • Shreveport Convention Center
    ‪13 min walk‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express & Suites Shreveport - Downtown by IHG

Art Deco hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Shreveport - Downtown by IHG offers 124 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Shreveport - Downtown by IHG. During your stay, you're just a quick walk from Shreveport Festival Plaza. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Shreveport Festival Plaza and 9 minutes by foot from Shreveport Aquarium
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Shreveport - Downtown by IHG. Self parking is free.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires guests to bring proof of payment for any bookings where payment for the stay was made at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Shreveport - Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Holiday Inn Express & Suites Shreveport - Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 720 reviews
Rating 8 - Good. 154 out of 720 reviews
Rating 6 - Okay. 86 out of 720 reviews
Rating 4 - Poor. 63 out of 720 reviews
Rating 2 - Terrible. 81 out of 720 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone there was extremely nice and greeted you everytime you entered the lobby, my mom said the breakfast was good and hot! The beds were the most comfortable, I did not want to leave the bed. It’s not far from food and shopping, the property was nice and quiet. The location is by the hwy and there is a train near but it wasn’t too bad, I would definitely visit this property again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was flawless with Angela and the stay was amazing the elevator and a side door were down at the time but it was okay because I didn’t mind walking.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Ebonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. Had no rooms available for me at check in. People behind me were given a room. Front desk staff couldn’t give me a reason other than they overbooked the rooms. Very very inconvenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Allegra

Stayed 1 night in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

vernita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient, and clean
Stayed 2 nights in Mar 2025

8/10 Good

Hallie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Divina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Samantha Lynn

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room could have been cleaner floor was sticky.
Stayed 2 nights in Mar 2025

6/10 Okay

Gareth

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Convenient Location but Run Down

We stay here ever so often because Shreveport is a convenient stop on our trip back home. The hotel is a good place for easy access to I-20. However, the longer we have stayed the more of a dump it has became. The elevator in the lobby has been broken for months. The elevator that does work is disgusting. The hallway in front of the working elevator is so sticky that your shoes literally stick to the floor. Last time we stayed we had an issue with our billing and had to pay twice and then go around the world to get a refund. The front desk guy was nice but later the manager was basically useless. On the bright side of things the rooms are comfy. The beds and pillows are great. The rooms are clean which makes me get over the dirty hallway usually. Plus the parking situation is usually not bad and easy to get in and out of.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay with a few challenges

Great front desk staff but one elevator out of order for the stay. Room cleaning services could’ve been better
Stayed 2 nights in Feb 2025

6/10 Okay

Bennie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Could use some proper cleaning and upkeep!

The room was pretty ran down. It was not the cleanest eithet. It seems like every Holiday Inn and other hotels we have stayed in that town have all been in poor condion and not very clean.
Stayed 2 nights in Feb 2025

4/10 Poor

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I could not get hot water for a shower on Friday morning. I could only get lukewarm water in my sink The stairway carpeting was dirty as was the elevator floors and walls. The shower door wouldn’t stay closed. One elevator was broken and not marked well, so I had to go all the way down the hall to go up and then all the way back when I got on my floor. The staff was very friendly and helpful. The fence around the parking lot was broken down in several sections so the lot wasn’t secure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff friendly and helpful, large room, big bed
Stayed 1 night in Feb 2025

10/10 Excellent

Nakeisha

Stayed 2 nights in Feb 2025

10/10 Excellent

Isaria

Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ii was definitely not ideal, first the elevator is out, there isn’t food or snacks in the market. We were in our room a random person came in because the front desk issued them a key to our room on accident. The door had a 1/2 inch space between it and the strike plate from someone trying to break in. There were people in the parking lot the entire night. I strongly suggest trying to other Holiday inn across the street.
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, room comfort

Upgrade

The smell in the elevator was horrible left the entire day came back at night smell was still there always some Of the rust on light fixtures in room need to be place. My outlet by the bed wasn’t working
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025