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Holiday Inn Express & Suites West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Exterior
Exterior
Outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5420 Interstate Dr, Shreveport, LA, 71109
  • Place, Mooretown Public Art Project
    ‪2 min drive‬
  • Place, Shreveport Convention Center
    ‪12 min drive‬
  • Place, Louisiana State University at Shreveport
    ‪15 min drive‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Shreveport Airport
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,599 reviews
The price is €97
includes taxes & fees
19 Jul - 20 Jul
La Quinta Inn & Suites by Wyndham Shreveport Airport

About this property

Holiday Inn Express & Suites West by IHG

This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites West by IHG. During your stay, you'll be close to Mooretown Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 10 minutes by car from Shreveport Convention Center and 12 minutes from Horseshoe Bossier City Casino
  • Pets welcome for a fee
Holiday Inn Express & Suites West by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 550 square feet (50 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites West by IHG also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Shreveport hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 730 reviews
Rating 8 - Good. 184 out of 730 reviews
Rating 6 - Okay. 98 out of 730 reviews
Rating 4 - Poor. 53 out of 730 reviews
Rating 2 - Terrible. 62 out of 730 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Accommodations were great!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes woman at the front desk was fantastic
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Check in was smooth tthe lady at the front desk was really nice the room was clean the cleaning ladies were so nice to me if I'm ever in this area again and need a room i will be sure to come to this location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Updated rooms and friendly staff. It was a great stop on our roadtrip.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, clean, clean. Smells fresh and is very tidy. I talked to the lady that cooked the breakfast and she also cleans the rooms. She takes a lot of pride in her work and is a very nice lady. I will definitely be staying there again. Also the biscuits and sausage gravy is on point!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fresh, overall facility is clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Clean, nice rooms, well stocked with towels and coffee. Counter personal very friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking is very easy, carts are easily accessible and available for moving in and out! Ac works very well! Beds were comfortable. I have only one complaint…the toilet is very low! Being handicapped (recovering from 2messed up knee surgeries) I needed help getting down and getting up! All else acceded expectations!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shirlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hoa

Liked: Cleanliness, amenities, property conditions & facilities
Everything is super!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool were nice and clean, and the staff were very friendly !
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean but the Interstate noise was very loud. We had a room on the very end of the hall so maybe request to not be near the interstate.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great room clean and well laid out.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eboni

Liked: Cleanliness, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean, and the shower-OMG
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and very nice staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat, staff was professional and kind , breakfast was delicious
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Benito

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and staff were all very warm and welcoming.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and clean. Great stop outside of downtown Shreveport!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mylee

Liked: Cleanliness, staff & service, property conditions & facilities
nice people at the front desk
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and very convenient to get to the airport.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close to airport. The hot cinnamon rolls with the coffee was amazing
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
The property was clean rooms clean.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024