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DoubleTree by Hilton Shymkent

3.0 star property

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Photo gallery for DoubleTree by Hilton Shymkent

Pool
Lobby
Lobby
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
43 B. Momyshuly Avenue, Shymkent, 160000
  • Place, Abay Park
    ‪1 min walk‬
  • Place, Arbat Shymkent
    ‪14 min walk‬
  • Place, Shymkent Plaza
    ‪19 min walk‬
  • Airport, Shymkent (CIT-Shymkent Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom King Suite

Premium bedding, minibar, in-room safe, desk

One-Bedroom King Suite

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Deluxe Double Room
Tourist hotel
Shymkent
  • Pool
  • Breakfast included
  • Parking included
  • Laundry room
4.0 out of 5, Very good, 2 reviews
The price is €30
includes taxes & fees
26 Jun - 27 Jun
Tourist hotel

About this property

DoubleTree by Hilton Shymkent

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
DoubleTree by Hilton Shymkent offers 120 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at DoubleTree by Hilton Shymkent, you're just a quick walk from Abay Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Steps from Abay Park and 14 minutes by foot from Fontan Aquapark
  • Airport drop-off and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly DoubleTree by Hilton Shymkent.

This 3-star Shymkent hotel is smoke free.

Near East Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shymkent

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 7500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Shymkent offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 56 reviews
Rating 8 - Good. 20 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to have some rest
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Very quite, very clean, good location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mukhtar

Liked: Cleanliness, amenities, property conditions & facilities
Loved my short stay. Great staff. Perfect location. Clean rooms. Decent breakfast with local delicacies.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak some English. Beds are comfortable. Park across the street is nice.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bridget

Liked: Cleanliness, property conditions & facilities
Easy walk to Abay Park and the Shymkent Marathon start. The welcome cookie was good.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Mauricio

Was not told about the hotel amenities, shuttle if any, no welcoming information you'd expect from an American establishment. Room seemed like it was not well kept, stained chair,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Leili

Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ertugrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı vasattı.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

M.Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Simona

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アバイ公園の正面に位置する近代的なホテル

二連泊しました。従業員は非常に英語堪能でまた親切で、いろんな相談に乗ってくれます。 また部屋の掃除も行き届いており設備も抜群、快適な滞在を楽しめます。 ショッピングセンターやレストラン街にも程近く観光にも適しています。
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
従業員のサービスがいまいち レストランのメニューの種類が少なすぎで長期滞在するには食べる物が限られる
Verified

8/10 Good

진성

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다

다만 기본적인 세면도구가 없어 아쉬웠다
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, ok hotel

Fint 4 stjernet hotel. God service
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.
Verified

10/10 Excellent

YUE HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Shymkent

Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.
Verified

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ТысАча и одна ночь

Мне понравились молодые люди в решепшене и завтрак Вам надо обратить внимание на качество и приготовление кофе
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel
Verified

10/10 Excellent

Hilal hidayet

Stayed 2 nights in Oct 2025