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31 Aug 2019 by Danet
Dear Sir/Madam, thank you for taking your time sharing your experience during stay with us. Your given review is very important for us, as it helps to improve our service. Please accept our apologies for the inconvenience which you have experienced during your recent stay. We will continually improve our service to provide better for our guests. Look forward to welcoming you again in the near future. Best Regards, Danet Asst. Sales Manager
Cheathata CTS Hotel Siem Reap offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. Spa services, tour or ticket assistance, and a BBQ are also featured at the business-friendly Cheathata CTS Hotel Siem Reap. You'll have access to the outdoor pool at a partner property. An area shuttle within 2 km and a shopping centre shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Siem Reap hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Cheathata CTS Hotel Siem Reap offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation includes dining tables. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Equinox Bar – This poolside rooftop bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required.
Wooden Floor Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
So Yummy – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Children aged under 11 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Cheathata CTS Hotel Siem Reap offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
