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G&Z Urban Hotel

4.0 star property

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Photo gallery for G&Z Urban Hotel

Lobby sitting area
Lobby
Outdoor pool, pool umbrellas, pool loungers
Property entrance
Body treatments, aromatherapy, deep-tissue massages, Thai massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
City Center, Acha Sva Street, Siem Reap, 855
  • Place, Old Market Area
    ‪2 min walk‬
  • Place, Pub Street
    ‪3 min walk‬
  • Place, Wat Bo
    ‪9 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪78 min drive‬

Room options

View all photos for Superior Twin Room (Free pick up)

Superior Twin Room (Free pick up)

Superior Twin Room (Free pick up)

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (Free pick up)

Superior Double Room (Free pick up)

Superior Double Room (Free pick up)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Pool View (Free pick up)

Deluxe Twin Room, Pool View (Free pick up)

Deluxe Twin Room, Pool View (Free pick up)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, River View (Free Pick Up)

Family Suite, River View (Free Pick Up)

Family Suite, River View (Free Pick Up)

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Pool View (Free Pick Up)

Deluxe Double Room, Pool View (Free Pick Up)

Deluxe Double Room, Pool View (Free Pick Up)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

G&Z Urban Hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
G&Z Urban Hotel offers 21 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
With your stay at G&Z Urban Hotel, you're connected to the convention center and just a quick walk from Old Market Area. Free WiFi in public areas, a free roundtrip airport shuttle, and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles, horse riding/rentals, and helicopter/airplane tours
  • Just a 4-minute walk from Old Market Area and 5 minutes by foot from Pub Street
  • Free airport shuttle service
G&Z Urban Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the luxury G&Z Urban Hotel. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

The hotel hosts a free manager's reception daily.
G&Z Urban Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
G&Z Urban Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hollywood Angkor Boutique Hotel Siem Reap
Hollywood Angkor Boutique Hotel
Hollywood Angkor Boutique Siem Reap
Hollywood Angkor Boutique
G&Z Urban Hotel Siem Reap
G&Z Urban Siem Reap
G&Z Urban
G&Z Urban Hotel Hotel
G&Z Urban Hotel Siem Reap
G&Z Urban Hotel Hotel Siem Reap

G&Z Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 56 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 6 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Muito boa
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allez y sans hesiter !! Le personnel est parfait, attentionné et serviable . J’aurais passé 1 mois . Si vous voulez avoir du service veuillez interagir avec le personnel, ils aiment ça ! Ils encourage un travailleur qui n’entends pas et qui ne parle pas . 5 étoiles !!! Massages pas cher mais les filles étaient moins à l’aise de masser la car les tables étaient trop haute ! Excellent déjeuner, ils font même des omelettes
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

MYRIAM

Disliked: Cleanliness, staff & service, property conditions & facilities

Hôtel bien situé

10 jours pour visiter les temples. Hôtel bien situé pour profiter le soir du centre ville. Cependant, le service est médiocre et la propreté n'est pas au rendez-vous.
Stayed 10 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절합니다. 다만 예약 시 픽업 서비스 등 커뮤니케이션이 원활하지 않아 애가 타요..
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hadde et flott opphold. Hotellet lå i gåavstand til natteliv, markeder og restaurantene. De ansatte var hele tiden smilende og Hjelpsomme. Vi bodde der i 5 netter.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

VIKTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфорт и удобство

В отеле были 2 раз. По сравнению с 1 посещением завтраки стали на порядок лучше. И как была политика наибольшего комфорта для гостей так всё и осталось. Отель расположен очень удобно. До любого значимого места можно дойти пешком. Появилось очень много макашниц.они в 5 минут ходьбы. Очень тихо и спокойно. Спасибо отелю .
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Ulf Gunnar

Sådär

Lite småbrister inga batterier i boxen samt glödlampor sönder etc.tråkig frukost på slutet.....
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Shinichi

Liked: Cleanliness, staff & service
到着するなり「エアコン壊れてて…」と言われましたが グループの別ホテルを手配してくれ さらにそのホテルは別格のリゾートホテルでした （ちょっと交通不便だったけど） 事実上泊ってないのでなんとも言えませんが スタッフのホスピタリティは最高でした …でも外からのぞいたらよさそうな感じ 　次また泊まってみますwww
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地がいい

清潔でマーケットやパブストリートへのアクセスもよく、満足でした。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante razonable por el precio. Buena atención del staff, sin embargo el desayuno “para llevar” al tomar el tour de Angkor Wat saliendo en la madrugada necesita mucha mejora.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

야시장 강 건너편에 위치해서 걸어다니기에 어려움이 별로 없었다 인테리어가 독특했는데 내 맘엔 들었다 조식이 맛있었다 수영장은 아주 작고 소독약을 엄청 넣은 듯 머리카락이 아주 이상해졌다
Stayed 3 nights in Mar 2019
Verified

8/10 Good

YOSHITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パブストリートからも近く、なにかと便利。

アンコールワット観光で使用しました。夜の街、パブストリートへも歩きで十分の距離です。交通量の多い道路に面してますが、騒音は気にならなかったです。 レンタル自転車があるようですが、出払ってて借りれませんでした。川の反対側に貸自転車をやっている店があります。 部屋は割と近代的な感じで非常に清潔感がありました。安めの部屋でしたが広さも十分でした。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in G&Z Urban Hotel: Siem Reap

The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient. All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference! Much respect to G&Z for employing a good man. The food and drink was excellent and I would thoroughly recommend a stay in this hotel.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel by the river

This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there. Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were great. Tours were very reasonable. Good value overall for the price. Great downtown location. A little noisy at times.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
aircond，not cold enough
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러움

위치도 괜찮고 직원들이 정말정말 친절 다만 개미가 있어서 음식을 방안에 둘수가 없어요 처음에 에어컨 이슈가 있었는데 다 해결해주셨어요
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet fint hotell med gångavstånd till allt Mycket vänlig personal
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, pool, and location to walk everywhere.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

がんばっていますが、あと一歩のホテル

シェムリアップで5泊中2泊しました。 スタッフは親切で対応もよく、一生懸命働いています。清潔感もあり快適なホテルです。 改善すべき点もあります。スタッフが暇な時、ロビーのソファーやバーのカウンター席でスマホをいじって時間をつぶしています。プールの水は濁っていて、泳いでいる人を見ませんでした。2019年3月時点でレンタル自転車無料とありますが、情報が間違っていて有料でした。 もう少し安いホテルの後に泊まったのですが、安い方のホテルの方がよかったです。
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務態度良好，有機場免費接送服務。
Stayed 4 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

예약시 꼭 참고할 호텔

호텔닷컴에서 리버뷰로 3박예약 후 막상 도착하니 첫날 전기문제로 시내에서 조금 먼 호텔로 1박 시키고, 다음날 돌아오니 리버뷰 없다고 지들 멋대로 안내하고 건물안쪽뷰로 바꿈. 숙박료차이 보상해주랬더니 안된다고만 함. 왠지 장사속같아 기분 드러움. 참고로 샤워기에 자바라 샤워헤드없어 정말 불편했음.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap Hotel

We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!
Stayed 3 nights in Feb 2019