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Golden Citadel Hotel

3.0 star property

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Photo gallery for Golden Citadel Hotel

Sports facility
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
National Road 6, Banteay Chas Village, Slorkram Commune, Siem Reap, 17252
  • Place, Charles de Gaulle Road
    ‪17 min walk‬
  • Place, Siem Reap Royal Residence
    ‪19 min walk‬
  • Place, Pub Street
    ‪4 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area
The Twizt Lifestyle Hostel & Hotel
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 85 reviews
The price is €16
includes taxes & fees
22 Feb - 23 Feb
The Twizt Lifestyle Hostel & Hotel

About this property

Golden Citadel Hotel

Hotel with free parking, near Pub Street
Along with an outdoor pool, this hotel has a restaurant and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and concierge services are onsite.
Golden Citadel Hotel offers 27 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
During your stay at Golden Citadel Hotel, you're just a quick walk from Psa Leu Market. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Pub Street and 8 minutes from Angkor Wat
  • Local-area shuttle service available for a fee
Golden Citadel Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. There's an onsite business center.

WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Golden Citadel Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Siem Reap hotel.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: KHR 5 for adults and KHR 3 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • 4 steps to reach entrance
  • Lift (150 centimetre wide door)
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Citadel Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KHR 5 for adults and KHR 3 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Citadel Hotel Siem Reap
Golden Citadel Siem Reap
Golden Citadel
Golden Citadel Hotel Hotel
Golden Citadel Hotel Siem Reap
Golden Citadel Hotel Hotel Siem Reap

Golden Citadel Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location off the main street
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family owned and you couldn’t find nicer, kinder people anywhere. They treat their customers like family. They try their best to serve their clients and do a wonderful job. The only criticism is the location. The entrance is down an alley that looks pretty rough. There is garbage and discarded things in many places. That being said, there are families living in this alley and although it looks rough, we never felt unsafe walking down it. In fact you are likely to hear greetings from these people, especially the children who like to say ‘hello’ in English. In conclusion, the hotel is nice and clean, it is a bit sparse in decorations, the price is great, the pool is wonderful, and the owners and staff are the best. So long as the alley doesn’t bother you, I would recommend it.
Stayed 4 nights in Feb 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel for sure

Can’ Think of anything wrong this hotel , owner , staff very friendly , the location is great , enjoyed it , the pool is clean , breakfast good plus , what more ?
Stayed 5 nights in Jul 2019

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They really will look after you very well!

They really looked after us well! The room is clean, beds are comfortable, there is bathtub and separate good shower. Air con is strong and there's a balcony with a pool. They can look after transport to the temples, our driver was very nice always offering water, taking us up and down always smiling. A++ definitely recommend!
Stayed 3 nights in Jan 2019

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and friendly service

Clean, safe, and friendly service!
Stayed 2 nights in Nov 2018

4/10 Poor

stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Can’t expect more for the price.

The hotel is located in a rural area. No street pavement. No sound insulation at all; Noises can be heard from outside of the room and downstairs. Towels are old and smell.
Stayed 2 nights in Nov 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Problem with drain of the bathroom room 306
Stayed 1 night in Jan 2018

10/10 Excellent

raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff and service was great. The hotel is a little away from the main areas but still very accessible .
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room not as what expected.friendly staff,good food at their restaurant, but it’s nicer if all rooms are with veranda,location is not so good as we need to walk bit far from main road and tuktuk drivers are not so fluent in english have a hard time communicating with them.
Stayed 2 nights in Jan 2018

10/10 Excellent

James M., Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Friendly and helpful staff, nice room, affordable price, good value for money. Highly recommend!
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
夜遅くの到着となったため、無料ピックアップは使えないとのことでした。日本語版に片道送迎無料と書いてあったので、空港まで送るのはどうかというとそれはできないとの対応です。 また、4部屋に7人宿泊しましたが、電話が通じない部屋２、ポットがない部屋１、ドライヤーがない部屋１、グラスがない部屋２など、設備が記載と違っていました。 お部屋は概ね清潔でしたが、バスタオルがひどい。朝食はおいしく、量も十分でした。体調不良者がいたので夕食をレストランでとろうとしたらクローズだという。前日はオープンしていたのであてにしていたので大変でした。 価格を抑えて割り切って宿泊するにはよいと思います。
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
空港、アンコールワット、市街地に近くて立地が良かった。 ただホテルがメインの通りから少し入ったところにあるので、一人で夜は歩くのは少し怖いかも。 しかし、治安の悪さは感じなかった。 ホテル自体は清潔。 ただ鍵が閉まりにくかったり、トイレが流れにくい。 クーラーも温度調節ができなかった。 しかし、不自由するほどではない。
Stayed 3 nights in Jan 2020

10/10 Excellent

ヤンバルクイナ, 北海道

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低価格の割にアメニティが充実してて清潔。 最高のホテル。
Stayed 1 night in Aug 2019

10/10 Excellent

変態, 神奈川

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あって綺麗だし何よりバスルーム、部屋も広々してて快適！最高だぜ！受付員も優しい人達ばっかで素晴らしいホテル!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado todo la verdad pero lo que más sin duda ha sido su personal. Nos trataron de forma impecable en todo momento haciéndonos disfrutar de cAda momento. Todo han sido facilidades, sonrisas y predisposición a ayudarnos en cualquier cosa que pudiésemos necesitar. Simplemente excelente
Stayed 4 nights in Jul 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliatissimo

L'hotel si trova leggermente fuori dal centro,ma la struttura complessivamente è buona,la stanza è grande,con balcone che dà sulla piscina sottostante. La zona è tranquilla e silenziosa,camera pulita,colazione semplice ma abbondante,provate il the caldo al limone,buonissimo!!!!! L'hotel è pulito,personale molto cordiale e gentile,servizio tuc tuc fuori dall' hotel (si può prenotere direttamente dall'hotel per visitare Angkor Wat,chiedete di Mister Dong!!!) Piscina un po piccolina,ma funzionale,con tante sdraio e lettini per gli ospiti,immersa nel verde. Super consigliato!!!
Stayed 4 nights in Nov 2018

8/10 Good

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritorno a siem Reap.

Buona sistemazione, camera con letto grande e comodo.ottima colazione.umico inconveniente la doccia che ogni volta allargava tutto il bagno. Transfer aeroporto 5 €.perfetto. in città si mangia bene con 5/8 € il costo più alto è l,ingresso et ai templi.
Stayed 2 nights in Jan 2018

10/10 Excellent

Maypo, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Bel Hotel con piscina un po fuori dalla zona mercato dove sono i locali, ma con un tuk tuk ci metti pochi minuti
Stayed 3 nights in Jan 2018

8/10 Good

Big, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and great staffs. Quiet location. Far from noises of main area (2km). Wifi can be connected but no internet in room 504 and 506.
Stayed 2 nights in Jan 2018

10/10 Excellent

soheeKim, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗한 호텔

화장실 수압이 좋고, 뜨거운 물이 잘 나옴. 객실도 깨끗하고, 수영장도 좋음. 다만 객실문 아래 틈으로 들어오는 아주 작은 벌레들은 어쩔 수 없는 것 같음. 직원들도 친절하고 밖에는 툭툭 기사님들이 계셔서 이동이 수월함.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klare Weiterempfehlung

Sauberes neues Hotel. Freundliches Personal. Einziger verbesserungpunkt aus unserer Sicht ist die Flyer von den Anbietern der sightseeing Touren vorzuhalten. Die Zimmer sind neuwertig eingerichtet, wir haben uns hier sehr wohl gefühlt.
Stayed 4 nights in Oct 2017